A new option is now available for partners to add their logo and their customer’s logo to Server and Endpoint Protection PDF report exports. Logo uploads will continue to be added from the partner and customer co-branding page. The&...
Customers are now able to add a new pre-defined Sophos alerts dashboard located under “Find dashboards” on the Manage Dashboards page. The new dashboard will include All alerts, Top alert categories, and Recent alerts widgets. ...
Central Switch - June Update
I'm pleased to announce that the June update for Central Switch management is now available in Sophos Central.
New Features
MAC Filtering - MAC address filtering may now be managed per switch and per site from ...
The Sophos Email and X-Ops teams are incredibly pleased to announce that Sophos Email has achieved top marks in VBSpam’s latest email comparative review for June 2024, earning it Virus Bulletin’s SPAM+ certification award.
Sophos Email wa...
Application Control Updates Pre-release Notice
NOTE - Due to some technical issues, the Sophos Application Control 6.10 data update release has been postponed until July 30, 2024.
The following have been identified as appli...
We have some exciting news about the Sophos Endpoint Self Help tool in the latest release of Core Agent 2024.2. Some of the features mentioned below will only be enabled once this update has been rolled out to all customers.
We've made Endp...
Central Firewall Management - June Update (2024.24)
I'm pleased to announce that the June update for Firewall Management in Sophos Central is now available.
New Features
Microsoft Entra ID (Azure AD) server configuration - Admins may now push common...
Sophos Factory v0.147.2
Bug fix: Run Retries block Runner Queues
Bug fix: Run Cancel leaves Runs in Canceling state
Bug fix: Duplicate events created for some runs
Remove redundant features in certain Agent API endpoints
Remove debugging messages fr...
Hello Sophos Community Members, We’re almost halfway through the year. Let’s dive into this quick recap featuring all the new announcements, release notes and news, Sophos Techvids Videos, and other blogs posted in May. Ch...
In this video, Ryan from Sophos Support shows you how to quickly configure Sophos DNS Protection in three (3) common network environments.Sophos DNS Protection adds another layer of security, perfectly complementing and augmenting your existing netwo...
The team is pleased to announce the General Availability of Sophos DNS Protection. This cloud-based service is available at no extra charge to all Xstream Protection licensed Sophos Firewall customers.The release will be managed in stages and we wil...
In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Hubert Bello, Technical Support Engineer – L1-3 and FY23 Sophos Team 10 Member.
Let's Talk Career
1. Can you tell u...
A new product enhancement is now adding a deep link in ConnectWise tickets pointing to the applicable Sophos endpoint/server device details page. Clicking on the new URL should open the Partner Dashboard and then re-direct to launch Central Admin in ...
We are excited to announce the launch of the Autotask Ticketing Integration
The new integration has been released to general availability and can be configured based on the instructions here .
MSP’s that configure the ticketing integration bene...
Sophos Factory v0.147.0
Agent logs are now buffered and streamed from an agent to the Factory platform in near real time
Factory UI now polls for logs while a run is executing
Various UI/UX fixes to include horizontal scrolling fixes, and the abili...
Hello Everyone,
Please note that the Sophos Support Portal (support.sophos.com) and our Knowledgebase (KBAs) will undergo scheduled maintenance on Saturday, June 15, from 05:00 to 05:05 UTC. During this maintenance, emails to Support w...
This latest version 1.1.0.7, released June 6th, 2024, improves plugin deployment options and addresses a bug:
A new Disable/Enable Auto-Deploy button has been added to the Computers page to make it easier to exclude/remove exclusion for auto-deploym...
Forcepoint NGFW & F5 ASM have now GA’d for our Sophos MDR and XDR customers!
F5 and Forcepoint will both be part of the existing 3rd party Firewall integration add-on pack. This provides Sophos MDR and XDR customers with additional vi...
Application Control Updates Release Notice
This is a notification for the latest Application Control 6.09 data update, which has been rolled out on the 04th of June 2024 which was delayed due to some technical issues. If you...
Overview
The product team is pleased to announce the introduction of Active Threat Response for Sophos Switch and Sophos Wireless (AP6 Series only). This new offering provides API-triggered responses to automatically isolate compromised hosts across ...
Overview
The product team is pleased to announce the introduction of Active Threat Response for Sophos Switch and Sophos Wireless (AP6 Series only). This new offering provides API-triggered responses to automatically isolate compromised hosts across ...
In July 2024, Sophos plans to release the NDR Investigation Console, a new component for the Network Detection and Response (NDR) solution.
The NDR Investigation Console provides:
A graphical user interface for accessing 30 days of historical networ...
Hello Everyone,Update: Maintenance has been completed, and the following changes are now in effect:
Assets List View will be removed from Account Details.
For current licensing information, refer to https://support.sophos.com/support/s/article/KB-...
We are thrilled to announce the general availability of Sophos Central's custom dashboard feature! All customers now have the ability to create user-based custom dashboards with interactive data visualizations (widgets) for targete...
With NDR you will automatically have detections and for those with a severity of 6 or higher an investigation record will be created and the administrator will be notified.To assist with how to perform an investigation we are developing investigation...
We have some good enhancements to the new computer and server device list coming in the next few days and also later in June.
Improvements coming in the next few days:
Search
One common request was to bring the single search box at the top of th...
Today we began the rollout of additional resolver locations in Australia, Japan and the UK. These locations will improve performance for customers in the Asia-Pacific region and will improve service resiliency globally.
If you are using the DNS Prote...
All NDR customers can now deploy the NDR Sensor on certified Hardware, no additional license is required.
NDR and Log Collectors are supported on VMWARE, MS Hyper-V, AWS AMI, and Hardware.
NDR is currently supported on the following Certified HW opti...
In our Staff Spotlight series, we get up close and personal with our amazing Sophos team members.Up next is Maxim Weinstein, VP of Market and Competitive Intelligence.
Let's Talk Career
1. Can you tell us about y...
We are in the final stages of preparation for the full release of DNS Protection at the end of May, and the end of the EAP access at the end of June.
Your DNS Protection in Sophos Central will be unchanged and the service will be available throu...
This is a security and maintenance update for Sophos Connect for Windows.
IMPORTANT: Customers using Sophos Connect with SG UTM should not apply this update, and should remain on version 2.2. We are working to provide a further update that will work ...
The May update for Central Firewall Management is now available.
Feature(s)
Enhanced Zero-Touch Firewall Deployment - XGS Firewalls running v20 MR1 and newer may be proactively registered to Sophos Central without using a USB token to ena...
The team is pleased to announce the availability of Sophos Firewall v20 MR1 which is our biggest maintenance release yet, rivaling a major firewall version in terms of new features.
What’s New at-a-Glance:
Firewall Security and Access:
Device ...
We are thrilled to announce the release of a powerful new enhancement to Sophos Email’s Reporting module: Report Scheduling! This feature allows you to not only ‘export’ filtered reports, but also schedule reports at the desired fr...
Overview
The product team is pleased to announce the introduction of the MSP Flex monthly billing for the AP6 Series Access points support and services. This new capability allows Sophos MSP partners to provide monthly billing for support and service...
New Features
MSP Monthly Billing for Switches
Adaptive Threat Response
Monthly Billing for Support & Services Subscriptions
Customer Dashboard Users
Sophos Switch Support and Services subscriptions may now billed monthly for actively mana...
What’s new – May 14, 2024
Your email security is quintessential to Sophos Email and the product team is constantly listening to your feedback to improve your email security posture. One of the features frequently requested is the support ...
Hello Sophos Community members,
We hope May is off to a great start for you! Firstly, we’d like to thank all of YOU for being part of the Sophos Community. For every blog post you read and every discussion you participate in, please know ...
Today we have released a new feature for Autotask Usage Sync which can eliminate the proration and multiple adjustment entries in invoices.
A new option is now available for you to select the Usage Sync frequency, where instead of the daily sync, you...
Your Kaseya VSA/Sophos integration has been updated on May 7th, 2024 with the below product enhancements:
A new "XDR only" deployment option has been added for windows desktop and windows server for manual or auto-deployment settings.
Disp...
At Sophos, we prioritize the security and efficiency of our systems to ensure smooth operations and protect sensitive data. As part of our ongoing efforts to enhance our Case management, we are conducting a survey to gather feedback on your Case man...
This latest version 1.1.0.6, released April 30th, 2024, improves plugin performance as well as introduces the below product enhancements:
A new "XDR only" deployment option has been added for windows desktop and windows server.
Display the...
I'm delighted to share details of enhancements to Sophos Endpoint Adaptive Attack Protection.
What is Adaptive Attack Protection?
One of Sophos Endpoint’s critical protection components is Adaptive Attack Protection. When a “hands-on-keyb...
The following article offers general guidance for customers using XG Series hardware appliances and describes the product behavior once the hardware reaches its EOL on March 31, 2025.
Impacted Products
XG 86, XG 86w, XG 106, XG 106w, X...
Sophos Factory v0.146.0
More functionality and info added to Runs List: Available on Run History, Pipeline View and Job View pages
Pipeline Revision number is now shown in run lists.
New cancel runs feature allows cancelling multiple runs at ...
Earlier this week most of our EAP participants received an email advising that the program would be ending in the middle of May. This automated alert was generated by Sophos Central based on a program end date that we originally specified in our...
Overview
Maintenance Release (MR-4) version 1.4.1748 has the following new features and bug fixes for the AP6 Series access points.
New Features
Wireless Guest Network (Bridge Mode): AP6 Series access points now offer wireless guest network capabilit...
In this video, we show you how to automate Sophos Central Endpoint software deployment to Windows devices using an Active Directory startup script. We show you how to download the Windows installer, create and deploy a Batch script, and alternatively...
Application Control Updates Pre-release Notice
NOTE - Due to some technical issues, the Sophos Application Control 6.09 data update release has been postponed until June 4, 2024.
IMPORTANT - We are adding one more application to ...
In our staff spotlights, we get up close and personal with our amazing Sophos team members.Up next is Ryan Robin Mendoza, Technical Support Engineer L1 - 3.
Let's Talk Career
1. Can you tell us about your role at Sophos? I am a Te...
Hi Everyone,The Sophos Community team is running a brief survey to better understand how we can create valuable content that resonates with you the most. Your perspectives will provide helpful insights into the types of Sophos topics, cybersecurity t...
Are you the type who gets giddy at the thought of streamlining processes and unleashing the power of automation? Are you interested in learning how to script and automate your network? If so, there is a new forum for you!
Calling All Automation ...
We're happy to announce that we’ve begun release of a new feature “Expand Multi-Factor Authentication Coverage” available for Super Admins via Partner, Enterprise, or Central Dashboards. This feature gives Central admins the ab...
Hello Everyone,
Please note that the Sophos Community will undergo scheduled maintenance on Saturday, April 20, from 00:00 to 12:00 UTC. During this time, there will be brief outages and service disruptions, customers may see a generic maintenan...
Sophos Factory v0.145.3
Fixed bug with set-variables step module where variables were not displaying correctly
Minor UI updates to output variables view
Increase max packet size from 1mb to 10mb
Runner Agent v3.2.2
Agent now properly set...
This week we are rolling out another update to the EAP of Sophos DNS Protection.
Along with further back-end changes to the services to ensure they continue to meet our uptime and responsiveness goals as usage grows, there are some changes you may no...
We are upgrading Sophos Cloud Optix Standard customers to Cloud Optix Advanced and will no longer offer Cloud Optix Standard from June 15, 2024.
Any customer actively using the Sophos Cloud Optix Standard functionality (included in the Intercept...
We're happy to announce the release of the Administer MFA functionality for Partner Super Admins to reset Multi-Factor Authentication (MFA) for the account's identities.
Administer MFA helps admins view and manage MFA for when others lose&n...
What’s new – Apr 15, 2024
The product management team of Sophos Email has it ears to the ground constantly listening to customer and partner feedback. Based on your feedback, we are responding with enhancements in our product that make it...
Important note
Please be aware, as covered below, that this is initially an early release feature and does not (yet) have all the functionality in the existing computer and server device lists.
Summary
The device list pages for computers and servers...
Hello Community,
There is scheduled Sophos licensing maintenance planned for Sunday, April 14, 2024, from 6:00 – 13:00 UTC. During this time, licensing, activation keys and claiming of devices may be intermittently unavailable.
Maintenance Wind...
Managing Android devices requires a connection between Sophos Mobile and a customer’s Google account. Google is rolling out a new process for configuring this integration. It refers to this project as Better Together Enterprise (BTE).
What...
Sophos AP6 Support and Services Enforcement
We will start a phased enforcement process for Sophos AP6 Series Support and Services in May 2024. The support activation is integrated with Sophos Central licensing.
See “What do I need to do?&rdquo...
Application Control Updates Release Notice
This is a notification for the latest Application Control 6.08 data update, which has been rolled out on the 09th April 2024. If you want to control an application that is not in the lis...
Hi Everyone,
As we enter the second quarter of the year, let’s take a glance back at the noteworthy events of March, including the latest announcements, release notes, Techvids releases, and much more.
Here are the highlights that y...
Sophos Factory v0.145.0
Enable drag and drop variables in the Set Variables step module designer window
Browser resizing UI improvements
Improved caching performance
Hello everyone!
We’re so happy to announce our Top Community Contributors for Q1 2024!
Here are the users who have contributed significantly to the Sophos Community during the first quarter of 2024:
Table of Contents
Top Sophos Partners...
Beta feature access for all active Endpoint, Server, XDR and MDR accounts completed on April 17. No opt in is required.
We are excited to announce the start of the public beta for Sophos Central'...
Hi Everyone,
Sophos will undergo scheduled maintenance on Tuesday, April 2nd, at 22:00 UTC for approximately 1 hour. During this maintenance, new admins may not be able to complete sign up for a new S...
Sophos Factory v0.144.1
Fixed issue with cancelling runs that left child steps in running state. All child steps are now cancelled when parent run or job is cancelled.
Fixed issue when expanding project variables text box not showing...
In our staff spotlights, we get up close and personal with our amazing Sophos team members. Up next is Diksha Sharma, Senior Global Escalation Engineer.
Let's Talk Career
1. Can you tell us about your role at Sophos? ...
Application Control Updates Pre-release Notice
Important- This is to notify all Sophos customers that PowerRun Application will be detected as Potentially Unwanted Application(PUA) from 8th of April 2024.
The following have been i...
Sophos Support provides self-serve platforms and tools to help our customers and partners, including the Sophos Support Portal, Sophos Community, Product Documentation and Knowledgebase, Techvids, and Sophos Assistant. We provide an overview of each ...
Hi Sophos Community,
The March update for Central Switch Management is now live. This update extends Central management to cover ARP, MAC and Neighbor discovery, giving you better visibility and control over the devices that are connected to your net...
At Sophos, we prioritize the security and efficiency of our systems to ensure smooth operations and protect sensitive data. As part of our ongoing efforts to enhance our Alerts management, we are conducting a survey to gather feedback on our a...
With ZTNA gateways now integrated into Sophos Firewall on all platforms (hardware, software, virtual, and public cloud – including AWS and Azure), you now have a single gateway solution for both next-gen firewall protection and zero trust netwo...
We've just released UTM version 9.7 MR19 (9.719). As this is a regular maintenance update it will be released in three phases:
In phase 1 you can download the update package from our download server. Click the link and navigate to the fold...
Today we have released a new set of enhancements to the Usage Sync functionality for both the Autotask and ConnectWise PSA Integrations.
The integration will only create new PSA products upon explicit partner request, and not automatically, for par...
Hi Everyone,
A brand-new month is upon us! Dive into this quick recap featuring all the new announcements, release notes and news, Sophos Techvids Videos, and Recommended Read articles we posted in February.
Catch up on the latest a...
I'm pleased to announce that the February update for Firewall Management in Sophos Central is now available.
New Features
Repeatable Subscriptions Trials - Subscriptions may be evaluated again after 90 days. If you started a trial but weren't able t...
What’s new in Sophos Mobile?
I’m pleased to share an update on recent enhancements to Sophos Mobile. Read on for details.
XDR network logging
Customers can now choose to capture network logs from Android and iOS devices. When enabled, dev...
Please note that Sophos Central will be undergoing maintenance activity Saturday, March 2nd, at 04:00 UTC. The maintenance window is expected to take approximately 10 minutes and during the maintenance new login to Sophos Central dashboards below wil...
Sophos Factory v0.144.0
Deprecating the use of CIS-CAT and OpenSCAP step modules.
Fixed issue where project access for users was not modified or removed.
Fixed issue with incorrect queue count and running count on initial runner pool page load....
In this Techvids release, we show you how to configure SSL VPN remote access in Linux. Before you begin, ensure that SSL VPN remote access is first configured in Sophos Firewall.Watch the full video here: https://techvids.sophos.com/share/watch/...
This post summarizes some of the upcoming product lifecycle milestones for Sophos Firewall and XG Series hardware appliances that we have communicated in recent months.
XG Series Hardware Appliances End of Life: March 31, 2025
Over the...
In this Techvids release, we show you how to configure SSL VPN remote access in MacOS. You'll need Tunnelblick, a third-party tool, to make an SSL VPN connection. Tunnelblick isn’t a Sophos product, so any issues regarding this tool s...
Application Control Updates Release Notice
This is a notification for the latest Application Control 6.07 data update, which has been rolled out on the 20th February 2024.
Note: These applications will be automatically blocked ...
This is part 2 of the release notification on the Sophos Mailflow Rule (MFR) Certificate Based Connector.
As mentioned in the last release notification, we have enhanced the onboarding flow for Sophos MFR to align with Microsoft’s latest connec...
NDR ISO Image for Certified Hardware Coming Soon!
We're thrilled to share a major update on our NDR (Network Detection and Response) capabilities. Our team is in the final stages of developing an ISO image for installing NDR on certified hardware. Th...
