We're happy to announce the release of the Administer MFA functionality for Partner Super Admins to reset Multi-Factor Authentication (MFA) for the account's identities.
Administer MFA helps admins view and manage MFA for when others lose access to their device. Note the page will support substring searches and return lists in the next few weeks, but initially will only work with single email address search.
Administer MFA page (above)
Learn more about this in our online documentation: https://docs.sophos.com/central/Partner/help/en-us/Help/SettingsAndPolicies/AdministerMFA/index.html