Release Notes & News

At Sophos, our mission is to provide industry-leading cybersecurity solutions that not only protect your business but also afford a simple, streamlined user experience. In line with this commitment, we are thrilled to announce that Sophos Central wil...

We are excited to introduce a new custom dashboards PDF export feature for Central that is available now.  What's new:  New download icon on the custom dashboards page Customer name on PDF header Partner co-branding and contact informa...

A new top level navigation update for the Self-Service Portal is now available.   All customers using the Self-Service Portal will be defaulted to the new top-level navigation view.    Existing and new co-branded l...

We are excited to announce a new top level navigation update for the Self-Service Portal.  This update will be released on Wednesday, October 2nd.  What to expect:  After the release, all customers using the Self-Service Portal will&nb...

Did you know that product improvements have been released for all MSP integrations over the past few months? In case you missed them, we made this comprehensive list of all the enhancements to make sure you’re all caught up. Check them out belo...

We're excited to announce new updates to our Partner and Enterprise dashboard consoles, launching August 17th!  *Note that these changes will be automatically added as default after the release date with an option to toggle back to the leg...

In this video, Kushal from the Sophos Community team goes over how to recover a tamper-protected machine. Watch the full video here: https://soph.so/tq7q4g. ...

A new option is now available for partners to add their logo and their customer’s logo to Server and Endpoint Protection PDF report exports.  Logo uploads will continue to be added from the partner and customer co-branding page.  The&...

Customers are now able to add a new pre-defined Sophos alerts dashboard located under “Find dashboards” on the Manage Dashboards page. The new dashboard will include All alerts, Top alert categories, and Recent alerts widgets.  ...

In this video, Kushal from Sophos Support shows you how to troubleshoot common installation and performance issues in Sophos Server Protection for Linux. Watch the full video here: https://soph.so/13suzx ...

We are thrilled to announce the general availability of Sophos Central's custom dashboard feature! All customers now have the ability to create user-based custom dashboards with interactive data visualizations (widgets) for targete...

At Sophos, we prioritize the security and efficiency of our systems to ensure smooth operations and protect sensitive data. As part of our ongoing efforts to enhance our Case management, we are conducting a survey to gather feedback on your Case man...

We're happy to announce that we’ve begun release of a new feature “Expand Multi-Factor Authentication Coverage” available for Super Admins via Partner, Enterprise, or Central Dashboards. This feature gives Central admins the ab...

We're happy to announce the release of the Administer MFA functionality for Partner Super Admins to reset Multi-Factor Authentication (MFA) for the account's identities. Administer MFA helps admins view and manage MFA for when others lose&n...

Gladys from Sophos Support shows you how to perform common configuration tasks using the Web Control policy in Sophos Central.Watch the full video here: https://techvids.sophos.com/share/watch/BPg49VV2oaxiFvyuPYD5qZ?vyetoken=$token_placeholder&au...

  At Sophos, we prioritize the security and efficiency of our systems to ensure smooth operations and protect sensitive data. As part of our ongoing efforts to enhance our Alerts management, we are conducting a survey to gather feedback on our a...

Please note that Sophos Central will be undergoing maintenance activity Saturday, March 2nd, at 04:00 UTC. The maintenance window is expected to take approximately 10 minutes and during the maintenance new login to Sophos Central dashboards below wil...

Later this month we will be adding security to the "Manage Login Settings" and "Manage MFA" experiences. For users who are already using Sophos Central MFA, we will require a validation of their identity using Multi-Factor Authentication (MFA) before...

We’re excited to announce changes designed to enhance Sophos Central login and new user enrollment. These enhancements are now available when signing into all Sophos Central applications.   What has changed? User PIN Requirement Chang...

On January 20, 2024, our new streamlined navigation for Sophos Central Dashboard will fully replace the older left navigation. You will still be able to use the opt-in experience toggle until that time.  As part of the replacement, the&nbsp...

In this tutorial, Simon Fu from Sophos Support walks you through migrating endpoints between Sophos Central accounts using the Sophos API. Learn how to prepare your devices by creating API credentials, enabling Device Migration in Sophos Central, and...

We our happy to announce that our new Sophos Central Navigation and Notifications will be fully supported features beginning Monday, Oct. 30th, 2023.  These will remain as an optional experience that users can choose for approximately ...

We're on the cusp of a major update to our internal licensing systems, beginning on September 30th. This update modernizes our internal systems and makes it easier for us to make future updates. What to Expect During the Transition For the first two ...

Beta has been enabled on September 19th, 2023.  Please see the Beta announcement in our new Central Open Beta channel for full details. Exciting updates are coming to Sophos Central during the week of Sept. 18th ! You’ll be able ...

In this video, Justin from Sophos Support gives a brief overview of Role-Based Access Control (RBAC) in Sophos Central, the available canned roles, and their attributes.  Watch the video: https://techvids.sophos.com/share/watch/MULJ7vp...