Dear Sophos Community, As we start to embrace the busyness of the holiday season, here's a quick recap of everything that happened in October. Stay up to date with the latest updates, releases, and relevant conversations across the Soph...
Hello Everyone,
Please note the Sophos Community will undergo a scheduled upgrade on Wednesday, November 12th, at 20:00 UTC. The maintenance window is estimated to last up to 8 hours, but we expect the upgrade to be completed much sooner. T...
In our Staff Spotlights, we get up close and personal with our amazing Sophos team members.Up next is Barbara Spampinato, Program Manager for Sophos Home Support.
Let's Talk Career
1. Can you tell us about your role at Sophos?I am the Soph...
Hello Everyone,
Please note that the Sophos Support Portal (support.sophos.com) will undergo scheduled maintenance on Saturday, October 11, 2025, from 04:00 to 10:00 UTC. During this maintenance, Sophos Chat Support will be unavailable...
Dear Sophos Community,
We’re so happy to announce our Top Community Contributors for Q3 2025!
Here are the users who have contributed significantly to the Sophos Community during the third quarter of 2025:
Table of Contents
T...
Dear Sophos Community, September came with several updates across the Sophos Community. In case you missed them, we’re giving a quick list of all the important announcements, releases, and other updates from the past month.&nbs...
Hello Everyone,
Please note that the Sophos Central Admin Dashboard (central.sophos.com), Sophos ZTNA & Sophos Optix will undergo scheduled maintenance starting on Thursday, October 2, 2025, from 14:00 to 20:00 UTC. The date and ti...
In our Staff Spotlights, we get up close and personal with our amazing Sophos team members.Up next is Shankar, Manager for Technical Support Training.
Let's Talk Career
1. Can you tell us about your role at Sophos?As a Technical Support ...
Dear Sophos Community, Another month has come to an end! Before we dive into the –ber months, we’re giving a quick rundown of all the latest news, updates, and releases that happened last August.
Let’s start w...
In our Staff Spotlights, we get up close and personal with our amazing Sophos team members. Up next is Altmash Rangrez, Technical Support Engineer-L2.
Let's Talk Career
1. Can you tell us about your role at Sophos?I am an L2 Endpoint S...
Dear Sophos Community Members, We hope the second half of the year is going well so far! Before we dive into a brand-new month, here’s a quick roundup of everything that happened in July. Check out the key updates, releas...
Hello Everyone,
Please note that the Sophos Community will undergo scheduled upgrade on Saturday, August 2, starting at 00:00 UTC. During this time, the Sophos Community may be inaccessible. The upgrade is expected to ta...
We’re so happy to announce our Top Community Contributors for Q2 2025!
Here are the users who have contributed significantly to the Sophos Community during the second quarter of 2025:
Table of Contents
Top Sophos PartnersTop Sophos Use...
Dear Sophos Community Members, June has wrapped up, and we’re officially halfway through 2025.
But before we move on to the next half of the year, here’s a complete list of all the important updates, release notes,...
In our Staff Spotlights, we get up close and personal with our amazing Sophos team members.Up next is Nida Rashid, Voice of the Customer Program Manager.
Let's Talk Career
1. Can you tell us about your role at Sophos?I am the Voice of Customer Pr...
Overview
Due to an issue with Salesforce, email replies to support cases are not being received. Support can be contacted through the Sophos Support Portal via case updates or phone.
Product and Environment
Sophos Support Portal - Onl...
Hello Everyone,
Please note that the Sophos Community will undergo scheduled maintenance on Saturday, June 21, starting at 00:00 UTC. During this time, there will be brief outages and service disruptions. Users may be disconnected from the Sopho...
[Update] Please be advised that the License Compliance Process in the Support Portal has been postponed until the fall of 2025. Our objective is to provide a comprehensive and seamless experience that ensures our customers remain protected. Also see ...
Dear Sophos Community, June is here and we’re almost halfway through the year! As we start a brand-new month, here’s a complete list of all the important updates, announcements, and content shared in May in the Sophos Community.We ha...
In our Staff Spotlights, we get up close and personal with our amazing Sophos team members.Up next is Piyush Bhalodiya, Senior Manager for Data, Reporting, and Business Intelligence
Let's Talk Career
1. Can you tell us about your role at Sopho...
Dear Sophos Community,We hope May is off to a great start for you! Before we completely say goodbye to April, make sure to check out the complete list of all the important updates, announcements, and content shared throughout the month of April in th...
ICYMI – we recently launched a new way to connect with our Sophos Support team: Sophos Chat Support!
Our Sophos Chat Support makes it easier and faster for you to get the help you need. Whether it’s a quick question, a technical hurdle, o...
We’ve updated our Sophos Support Portal Overview video to help customers and partners explore the available self-service resources, learn how to start a Live Chat, create a technical support case (including the updated 2025 process), and m...
We’re so happy to announce our Top Community Contributors for Q1 2025!
Here are the users who have contributed significantly to the Sophos Community during the first quarter of 2025:
Table of Contents
Top Sophos PartnersTop Sophos User...
