Advisory: Support Portal Maintenance. Login is currently unavailable, more info available here.
[Update - 7/08/2020]
All Central regions have been updated with the AP firmware 2.3.0-7 to resolve the issue that caused APX 120 devices to become unresponsive and non-functional. New APX 120s can now be registered. Previously registered APX 120s can now also be upgraded to the latest firmware.
Customers with unresponsive APX 120 access points should contact support for further assistance.
KBA 135669 has been updated.
Sophos Wireless v2.2.1-2 introduces a number of enhancements to improve the hotspot functionality. You can now customize the session time for each device which connects to a hotspot using social login and also configure the maximum device connection limit for voucher-based hotspots. Additionally, there are few bug fixes which will enhance the overall user experience.
New Feature/Enhancement :
Version 2.2.0-19 is an AP firmware release which provides the support on the access point for some upcoming new features.
Please note:The following new features will not be visible in the user interface until the Sophos Central update has been released. This is currently scheduled for December 2019.
The v2.1.3-2 release brings a number of bug fixes which help to deliver an overall better Wi-Fi experience.
Few client disconnections are observed when Rogue AP is enabled
Auth DOS Attack: Kernel crash observed on APX320
Legacy AP models AP100/55 does not support more than 120 clients per radio
The v2.1.2-1 release brings a few bug fixes to deliver a better Wi-Fi experience overall.
Bug Fixes :
APX eth0 physical mac address changed to virtual mac.
Hostapd is not getting restarted when it gets killed
Tx/Rx Workload Calculation Is Showing Wrong Value
Packet Capture Fails when we have a Guest + NAT SSID
The v2.1.1-2 release brings a number of feature enhancements and bugfixes to deliver a better Wi-Fi experience overall.
New features/Enhancements :
Now more information on the workload can be seen under Access Points. New information includes the following and can be visible in the UI as shown in PIC-1
Sophos Wireless Update 2.1 (Staged release)
The release v2.1.0-3 brings more visibility to the wireless network with new features such as debugging, accounting, and supportability. It also addresses false alerts and improves wireless client scalability for the Sophos APX Series.
Release v2.0.0-12 brings some of the key stability, connectivity and vulnerability fixes to Central Wireless Access Point
(Staged release will start from September 27th - Multiple regions)
Issues fixed in v2.0.0-12
Sophos Wireless provides a simple, effective way to manage and secure your wireless networks. When using our Security Heartbeat™ enabled APX Series access points, you can monitor the health status of any Sophos Central managed endpoint or mobile device and so automatically restrict web access on trusted Wi-Fi networks to prevent…
We just released a new AP firmware with the following changes:
CWIFI-7320 - dnsmasq vulnerabilities
The new firmware will be installed according to the update schedule you have defined.
What To Do If Your AP Remains Offline
In some cases, an Access Point may still appear as Offline in Central Admin after it is upgraded. Re-registering the affected AP(s) with the following steps will resolve the issue:
Today we released a new version of Sophos Wireless. This release does not contain any AP firmware update. The latest version is 1.10.1-3 . It contains the following features and improvements:
The access point details page got extended. On the top you can switch between settings for that specific AP and its client list.
The access point client list contains the same set of information as…
This night at about midnight UTC, we encountered a database issue. For about 30% of our customers with accounts in Frankfurt, their access points lost their registration in Sophos Central due to this and stopped broadcasting any network. You were affected if you got a notification at about that time stating that your access points are offline. All others not receiving this message weren't affected.
a permanent fix was deployed. Your APs can communicate again. Registration and deletion works as well.
we encountered connection problems of all APs in all regions between Feb 18th, 20:00 UTC and Feb 20th, 01:00 UTC . The APs were still operational but weren't able to retrieve configuration updates or upload any traffic data. This was caused by an issue during certificate renewal. We have a mitigation in place and are working on a permanent fix.
The issue caused APs to be shown as offline. Also, deletion and registration…
Today we released a new version of Sophos Wireless. It contains the following improvements & bugfixes:
Improvements & bugfixes:
We released a new AP firmware for Sophos Wireless with the following changes:
Today we released a new version of Sophos Wireless. It contains some very significant wireless stability improvements that I want to highlight explicitly. It contains fixes for various symptoms like:
We're about to release the next version of Sophos Wireless. A changelog will be posted once everything is done.
Unfortunately, the release will shortly impact the hotspot captive portal. It will still be fully functional but it will miss colours, text formatting and images. Once the release is completed, the portal will be ok again.
The new firmware will be installed according to the update…
We just released a new version of Sophos Wireless, containing the following changes:
Today we released a new AP firmware for Sophos Wireless with the following changes: