Release Notes & News

We are excited to announce the below improvements that are planned to be released on January 15th, 2025 The ConnectWise Automate plugin has been redesigned to have better response times for partners as they navigate key pages and functionality. Comp...

We are excited to announce the below improvements that are planned to be released on January 15th, 2025. These product enhancements aim to improve the experience for partners that wish to sync product usage details into the PSA. Firewall mo...

A new version of the ConnectWise Automate plugin is now available. If you have experienced slowness when performing a computer search in the Automate plugin, please consider upgrading to the latest release App Version : Ver 1.3.0.3 This version has a...

Transitioning from email alerts to ConnectWise PSA or Kaseya Autotask ticketing integration has just became easier. On November 14th we released a set of product enhancements to PSA Integrations extending Alert Filtering options, making it easier to ...

We have just released a product enhancement to all partners that have enabled the PSA Ticketing integration. Product enhancement: New tickets generated for Firewalls in the PSA will be associated to the PSA Configuration Item of the corresponding fir...

Please note that version 1.3.0.2 of the ConnectWise Automate Plugin has been released. Please upgrade to the latest version of the plugin. The new version fixed the following bugs: Unauthorized access audit log messages used to be shown for non-mana...

Please note that a new version of the ConnectWise Automate Plugin has been released. Please upgrade to the latest version of the plugin. The new version fixed the following bugs: The computers page used to continuously load computers, when large num...

As a follow-up to the March announcement regarding the ability to map Sophos licenses to existing PSA products, an products do not get automatically created in the PSA unless explicitly mapped, new products have been made available for syncing into a...

We are excited to announce major updates to both the ConnectWise Automate and Kaseya VSA 9 plugins, which are expected to save considerable time for MSP's. When you upgrade to the latest plugins, you'd be able to take advantage of the followi...

A new product enhancement is now adding a deep link in ConnectWise tickets pointing to the applicable Sophos endpoint/server device details page. Clicking on the new URL should open the Partner Dashboard and then re-direct to launch Central Admin in ...

We are excited to announce the launch of the Autotask Ticketing Integration The new integration has been released to general availability and can be configured based on the instructions here . MSP’s that configure the ticketing integration bene...

This latest version 1.1.0.7, released June 6th, 2024, improves plugin deployment options and addresses a bug: A new Disable/Enable Auto-Deploy button has been added to the Computers page to make it easier to exclude/remove exclusion for auto-deploym...

Forcepoint NGFW & F5 ASM have now GA’d for our Sophos MDR and XDR customers!  F5 and Forcepoint will both be part of the existing 3rd party Firewall integration add-on pack. This provides Sophos MDR and XDR customers with additional vi...

Today we have released a new feature for Autotask Usage Sync which can eliminate the proration and multiple adjustment entries in invoices. A new option is now available for you to select the Usage Sync frequency, where instead of the daily sync, you...

Your Kaseya VSA/Sophos integration has been updated on May 7th, 2024 with the below product enhancements: A new "XDR only" deployment option has been added for windows desktop and windows server for manual or auto-deployment settings. Disp...

This latest version 1.1.0.6, released April 30th, 2024, improves plugin performance as well as introduces the below product enhancements: A new "XDR only" deployment option has been added for windows desktop and windows server. Display the...

Today we have released a new set of enhancements to the Usage Sync functionality for both the Autotask and ConnectWise PSA Integrations. The integration will only create new PSA products upon explicit partner request, and not automatically, for par...

This latest version 1.1.0.5, released January 12th, 2024, improves the logging data to help provide better visibility to the actions taken to deploy the Sophos agent. Please upgrade the ConnectWise Automate/Sophos integration plugin. To upg...

We are excited to announce that both the ConnectWise and the Autotask Usage Sync Integrations have been upgraded with a product mapping enhancement. The new enhancement allows you to... Search for and decide which PSA products/services each Sophos p...

We are excited to announce that the Autotask Usage Sync Integration has been upgraded with a product mapping enhancement. The new enhancement allows you to... Search for and decide which PSA services/products each Sophos product should be using when...

The ConnectWise PSA/Sophos ticketing integration has been updated Along with the auto-sync of ticket status, auto-close feature has been enabled. With this, when the underlying issue is resolved in Central, the ticket will get closed in ConnectWise&...

Version : 1.1.0.4 Bug Fixes Please upgrade the ConnectWise Automate/Sophos integration plugin. To upgrade the current plugin with the new DLL, follow the instructions listed here - Upgrading the Sophos Automate plugin . The list o...

Hi Partners, Today we published the New and Updated Datto RMM Components to the ComStore. Updated Components Sophos Central [WIN] & [macOS] Scripts updated to ensure proper installation of Sophos Central Intercept X Sophos Central Monitor [WIN]...

Version : 1.1.0.3 Bug Fixes Please upgrade the ConnectWise Automate/Sophos integration plugin. To upgrade the current plugin with the new DLL, follow the instructions listed here - Upgrading the Sophos Automate plugin .The list of...

Your Kaseya/Sophos integration has been updated. It now supports deployment of Sophos agents for customers that had their names changed using the "Show As" functionality. Please take note of the following: No changes have been made to you...