You can gain points by contributing to the Sophos Community in various ways:
Leaderboards and points accumulation are not updated in real-time, so if you believe you have a higher total than what is currently showing, be patient, it will update by the next day. You can also see a breakdown of your points by going to your profile and then clicking on your points total.
We believe this feature will incentivize more users to participate, which will drive more highlighted answers, which will in turn make our community a better support resource for our products.
If you have any suggestions on how to improve the leaderboard experience, please let us know in the Community Chat forum.
There are 3 Top Contributor leaderboards on the Sophos Community based on user category:
Note: Starting in 2021 with the introduction of separate Community rewards for Sophos Partners, Community accounts will only be eligible for rewards from a single leaderboard (Community User or Partner)Ex: If you are a designated Sophos Partner, your name will only be eligible to be displayed on the Sophos Partners leaderboard
Top Community Contributors awards are announced on a quarterly and annual basis and in the form of Community achievements, recognition blog posts, and gift cards to The Sophos Store
Awards are broken down as follows.
The Sophos Community Partner Recognition program highlights the top Sophos Partners who contribute their valuable expertise to the Sophos Community.
In addition to earning similar rewards as mentioned above for Community users, Sophos Partners will also have access to the exclusive Sophos Partners Community group to connect and engage with Sophos Teams and other local Sophos Partners.
In addition to the Top Contributor rewards outlined above, there are also various Community achievements available for display as virtual trophies on your Community profile.
Check out all the possible Community achievement awards here!