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⁃ Ensure questions are related to the Sophos Support Portal specifically.
Please see the group list for technical inquiries
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License upgrade process is a nightmare
0
Locked
783
views
3
replies
Latest
3 months ago
by
Qoosh
Suggested Answer
case description limit
0
Locked
5037
views
9
replies
Latest
7 months ago
by
emmosophos
Answered
Sophos Support Sendsafely Secure File Drop - Firewall CTR upload with no file extension
0
Locked
4088
views
2
replies
Latest
9 months ago
by
LHerzog
Suggested Answer
Sophos ideas - retired on June 26th 2022?
0
Locked
12695
views
1
reply
Latest
over 1 year ago
by
Qoosh
Not Answered
How to view Sophos progress at URL sample submissions?
0
Locked
4919
views
2
replies
Latest
over 1 year ago
by
LHerzog
Suggested Answer
Zip file uploads into support case through web interface
0
Locked
12405
views
2
replies
Latest
over 2 years ago
by FormerMember
Answered
FTP uploads to ftp.sophos.com not longer working due to TLS1.0 Handshake failure
+1
Locked
12760
views
5
replies
Latest
over 2 years ago
by
LHerzog
Not Answered
Sophos Support Feedback
0
Locked
5940
views
1
reply
Latest
over 2 years ago
by
FloSupport
Not Answered
My Sophos Experience
0
Locked
5768
views
2
replies
Latest
over 2 years ago
by
emmosophos
Not Answered
Should we really get sophos premium support over the slow responce with sophos technical support.
0
Locked
5042
views
1
reply
Latest
over 3 years ago
by
Yashraj S
Suggested Answer
Support Portal logout issue
0
Locked
9119
views
5
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Latest
over 3 years ago
by
Hison Hison
Suggested Answer
no chat response - ended by agent
0
Locked
7651
views
1
reply
Latest
over 3 years ago
by
Shweta
Answered
for how long do you plan to shut down support portal?
+1
Locked
8236
views
11
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Latest
over 3 years ago
by
FloSupport
Not Answered
Support not available, cannot login, all cases closed during holidays, chat interrupted
0
Locked
2973
views
2
replies
Latest
over 3 years ago
by
LHerzog
Suggested Answer
Feedback from a new customer.
0
Locked
5295
views
3
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Latest
over 3 years ago
by
emmosophos
Answered
Request: MySophos Portal - Two-Factor Authentication
+1
Locked
4223
views
2
replies
Latest
over 3 years ago
by
FloSupport
Not Answered
New Portal is useless, same situation like the old system
0
Locked
3273
views
3
replies
Latest
over 3 years ago
by
juergenb52
Suggested Answer
Need a Support Portal forum in ideas.sophos.com
0
Locked
3623
views
1
reply
Latest
over 3 years ago
by
FloSupport
Suggested Answer
RMAs
0
Locked
3584
views
1
reply
Latest
over 3 years ago
by FormerMember
Suggested Answer
KB Bookmark
0
Locked
3658
views
2
replies
Latest
over 3 years ago
by
Roberto Zorzi
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