Sophos Community

Latest Support Portal Announcements

Advisory: Sophos Support Portal - Login Issue

Sophos Author

Update The issue has been resolved. The cause was related…
- 13 Feb 2021
Support Portal disabled for essential update

Sophos Author

Update January 23rd, 2021The Support Portal is now…
- 8 Jan 2021
FAQ: Support portal exposure notification email

Sophos Author

Sophos will continue to update this list as required…
- 26 Nov 2020

Forum Topics

Recommended Reads

3 discussions

How to create a Self Signed SSL Certificate with Windows Server 16 days ago
Feedback and Ideas

We want to know how to make the portal work better for you. Post your ideas and feedback to help us achieve that.

16 questions

RE: My Sophos Experience 2 months ago
Issues and Bugs

Spotted a bug or have a problem? Post your issues here!

26 questions

RE: expired certificate login.sophos.com 2 months ago

Recommended Reads

Discussion

Best Practices when opening a case with Sophos Support.

4784 views

0 replies

Started 9 months ago
by emmosophos
Discussion

How to create a Self Signed SSL Certificate with Windows Server

2825 views

0 replies

Started 16 days ago
by Jan Michael Jayme
Discussion

Sophos Partners: Sample template for customers to grant portal access

1230 views

0 replies

Started 11 months ago
by FloSupport

Latest Support Portal Community Discussions

Discussion

How to create a Self Signed SSL Certificate with Windows Server

2841 views

0 replies

Started 16 days ago
by Jan Michael Jayme
Answered

expired certificate login.sophos.com +1

253 views

2 replies

Latest 2 months ago
by LHerzog
Suggested Answer

Sample Submissions - why not getting mail response for URL submission? 0

373 views

3 replies

Latest 2 months ago
by LHerzog
Not Answered

My Sophos Experience 0

356 views

2 replies

Latest 2 months ago
by emmosophos
Not Answered

Should we really get sophos premium support over the slow responce with sophos technical support. 0

415 views

1 reply

Latest 4 months ago
by Yashraj
Suggested Answer

Couldn't log in to ask a question on support.sophos.com +1

2267 views

1 reply

Latest 4 months ago
by SecilYanik
Suggested Answer

Support Portal logout issue 0

928 views

5 replies

Latest 5 months ago
by Hison Hison
Not Answered

Can't figure out how to submit a new support ticket 0

939 views

3 replies

Latest 5 months ago
by emmosophos
Suggested Answer

New Sophos Phishing Email Scam 0

555 views

3 replies

Latest 5 months ago
by SecilYanik
Suggested Answer

Support Portal Support Cases: visibility of E-Mail responses incomplete 0

1653 views

3 replies

Latest 5 months ago
by SecilYanik
Suggested Answer

no chat response - ended by agent 0

895 views

1 reply

Latest 5 months ago
by Shweta
Answered

Submit SPAM sample - dead link 0

2499 views

1 reply

Latest 6 months ago
by FloSupport
Answered

for how long do you plan to shut down support portal? +1

1298 views

11 replies

Latest 6 months ago
by FloSupport
Not Answered

Support not available, cannot login, all cases closed during holidays, chat interrupted 0

610 views

2 replies

Latest 6 months ago
by LHerzog
Suggested Answer

Feedback from a new customer. 0

1351 views

3 replies

Latest 6 months ago
by emmosophos