Sophos Community

Welcome to the Support Portal Community Group!

Please note that this group is meant for topics related to the Sophos Support website (support.sophos.com).

For any product-related questions or issues, please navigate to the correct group here.

Recommended Reads

Discussion

Best Practices when opening a case with Sophos Support. Locked

12027 views

0 replies

Started over 2 years ago
by emmosophos
Discussion

Sophos Partners: Sample template for customers to grant portal access Locked

3280 views

0 replies

Started over 2 years ago
by FloSupport
Discussion

How to create a Self Signed SSL Certificate with Windows Server

44060 views

0 replies

Started over 1 year ago
by Jan Michael Jayme

Forum Topics

Recommended Reads

3 discussions

How to create a Self Signed SSL Certificate with Windows Server over 1 year ago
Feedback and Ideas

We want to know how to make the portal work better for you. Post your ideas and feedback to help us achieve that.

21 questions

RE: Sophos ideas - retired on June 26th 2022? 6 months ago
Issues and Bugs

Spotted a bug or have a problem? Post your issues here!

31 questions

How to get a website off the Sophos Labs blacklist 5 months ago

Latest Support Portal Community Discussions

Not Answered

How to get a website off the Sophos Labs blacklist 0 Locked

1062 views

0 replies

Started 5 months ago
by Malekso Digital
Suggested Answer

Unable to login to support portal 0 Locked

6244 views

1 reply

Latest 6 months ago
by GlennSen
Suggested Answer

Sophos ideas - retired on June 26th 2022? 0 Locked

6191 views

1 reply

Latest 6 months ago
by Qoosh
Not Answered

How to view Sophos progress at URL sample submissions? 0 Locked

2542 views

2 replies

Latest 7 months ago
by LHerzog
Not Answered

BitLocker Password forgotten 0 Locked

1127 views

0 replies

Started 8 months ago
by Sergio Rodriguez
Not Answered

Delete retired PC from Safeguard console to saving license 0 Locked

1167 views

0 replies

Started 9 months ago
by Siswanto User
Suggested Answer

Mails from and to technical support getting lost 0 Locked

7562 views

3 replies

Latest over 1 year ago
by Sophos
Suggested Answer

Zip file uploads into support case through web interface 0 Locked

7383 views

2 replies

Latest over 1 year ago
by FormerMember
Answered

FTP uploads to ftp.sophos.com not longer working due to TLS1.0 Handshake failure +1 Locked

8220 views

5 replies

Latest over 1 year ago
by LHerzog
Not Answered

Sophos Support Feedback 0 Locked

3470 views

1 reply

Latest over 1 year ago
by FloSupport
Suggested Answer

Sample Submissions - why not getting mail response for URL submission? 0 Locked

10686 views

4 replies

Latest over 1 year ago
by LHerzog
Discussion

How to create a Self Signed SSL Certificate with Windows Server

44060 views

0 replies

Started over 1 year ago
by Jan Michael Jayme
Answered

expired certificate login.sophos.com +1 Locked

7300 views

2 replies

Latest over 1 year ago
by LHerzog
Not Answered

My Sophos Experience 0 Locked

3679 views

2 replies

Latest over 1 year ago
by emmosophos
Not Answered

Should we really get sophos premium support over the slow responce with sophos technical support. 0 Locked

3502 views

1 reply

Latest over 1 year ago
by Yashraj S

Support Portal

Best Practices when opening a case with Sophos Support. Locked

Sophos Partners: Sample template for customers to grant portal access Locked

How to create a Self Signed SSL Certificate with Windows Server

Recommended Reads

Feedback and Ideas

Issues and Bugs

How to get a website off the Sophos Labs blacklist 0 Locked

Unable to login to support portal 0 Locked

Sophos ideas - retired on June 26th 2022? 0 Locked

How to view Sophos progress at URL sample submissions? 0 Locked

BitLocker Password forgotten 0 Locked

Delete retired PC from Safeguard console to saving license 0 Locked

Mails from and to technical support getting lost 0 Locked

Zip file uploads into support case through web interface 0 Locked

FTP uploads to ftp.sophos.com not longer working due to TLS1.0 Handshake failure +1 Locked

Sophos Support Feedback 0 Locked

Sample Submissions - why not getting mail response for URL submission? 0 Locked

How to create a Self Signed SSL Certificate with Windows Server

expired certificate login.sophos.com +1 Locked

My Sophos Experience 0 Locked

Should we really get sophos premium support over the slow responce with sophos technical support. 0 Locked