Sophos Community

Welcome to the Support Portal Community Group!

Please note that this group is meant for topics related to the Sophos Support website (support.sophos.com).

For any product-related questions or issues, please navigate to the correct group here.

Recommended Reads

Discussion

How to create a Self Signed SSL Certificate with Windows Server

28640 views

0 replies

Started 9 months ago
by Jan Michael Jayme
Discussion

Best Practices when opening a case with Sophos Support.

8501 views

0 replies

Started over 1 year ago
by emmosophos
Discussion

Sophos Partners: Sample template for customers to grant portal access

1857 views

0 replies

Started over 1 year ago
by FloSupport

Forum Topics

Recommended Reads

3 discussions

How to create a Self Signed SSL Certificate with Windows Server 9 months ago
Feedback and Ideas

We want to know how to make the portal work better for you. Post your ideas and feedback to help us achieve that.

19 questions

RE: Zip file uploads into support case through web interface 6 months ago
Issues and Bugs

Spotted a bug or have a problem? Post your issues here!

28 questions

Delete retired PC from Safeguard console to saving license 21 days ago

Latest Support Portal Community Discussions

Not Answered

Delete retired PC from Safeguard console to saving license 0

45 views

0 replies

Started 21 days ago
by Siswanto User
Suggested Answer

Mails from and to technical support getting lost 0

892 views

3 replies

Latest 5 months ago
by Sophos Author
Suggested Answer

Zip file uploads into support case through web interface 0

675 views

2 replies

Latest 6 months ago
by SecilYanik
Answered

FTP uploads to ftp.sophos.com not longer working due to TLS1.0 Handshake failure +1

1207 views

5 replies

Latest 6 months ago
by LHerzog
Not Answered

Sophos Support Feedback 0

703 views

1 reply

Latest 7 months ago
by FloSupport
Suggested Answer

Sample Submissions - why not getting mail response for URL submission? 0

2967 views

4 replies

Latest 9 months ago
by LHerzog
Discussion

How to create a Self Signed SSL Certificate with Windows Server

28640 views

0 replies

Started 9 months ago
by Jan Michael Jayme
Answered

expired certificate login.sophos.com +1

1143 views

2 replies

Latest 11 months ago
by LHerzog
Not Answered

My Sophos Experience 0

1159 views

2 replies

Latest over 1 year ago
by emmosophos
Not Answered

Should we really get sophos premium support over the slow responce with sophos technical support. 0

1101 views

1 reply

Latest over 1 year ago
by Yashraj
Suggested Answer

Couldn't log in to ask a question on support.sophos.com +1

3411 views

1 reply

Latest over 1 year ago
by SecilYanik
Suggested Answer

Support Portal logout issue 0

2021 views

5 replies

Latest over 1 year ago
by Hison Hison
Not Answered

Can't figure out how to submit a new support ticket 0

2300 views

3 replies

Latest over 1 year ago
by emmosophos
Suggested Answer

New Sophos Phishing Email Scam 0

1900 views

3 replies

Latest over 1 year ago
by SecilYanik
Suggested Answer

Support Portal Support Cases: visibility of E-Mail responses incomplete 0

3620 views

3 replies

Latest over 1 year ago
by SecilYanik