Needs immediate attention!
https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/122615/extreme-problems-with-raising-an-rma-for-next-business-day-replacement/446091#446091
Cheers - Bob
Hi Bob,
This was not an issue with the new case management system and we are not experiencing delays in general for the RMA requests.
Regards, Secil
