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9.5.2: Change of certificate does not work (bug?)

Hi,

 

i tried to change a cert within 9.5.2 -

Proceeded this: https://community.sophos.com/kb/en-us/122559

1. Wizard, Import, Webconsole, detect certs, deleted old ones.

2. Restarted server, I get Error 2033 within SMC Control Agent (iOS)

3. Restarted Mobile Terminal, no change

4. like 1. I renerated self signed cert - and afters this I i imported (goto Number 1) - and after this replace with official cert.

All did not help - i reverted my snapsot an I hope you'll have a solution for me. I have 2 weeks to go with the old cert - perhaps someone other has tried to renew/replace the SSL Server cert with SMC 9.5.2 running on Windows Datacenter 2016.

 

Webbrowser opens console without error.



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Parents Reply
  • Hi,

     

    time is running and we are getting a severe problem - this week is already finished - please provide information how to fix this issue manually. This could be like this:

     

    1. Please install SMC from scratch

    2. Import Database

    3. Use SQL script to delete old cert

     

    Sophos: we are waiting for you, it is mission critical! I opend a support ticket - very sad there is no support. I detected this bug which is a shop stopper when your cert will expire/revoced.

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