As a follow-up to the March announcement regarding the ability to map Sophos licenses to existing PSA products, an products do not get automatically created in the PSA unless explicitly mapped, new products have been made available for syncing into a PSA. However, this does require your explicit actions to enable the sync.
Switch and AP6 monthly support licenses are now available for product mapping and their actual usage can start syncing into ConnectWise PSA and Autotask.
Please follow the instructions below to enable usage sync for the new monthly licenses:
- Navigate to Sophos Central Partner Dashboard --> Settings and Policies --> select the PSA --> Click "Configure" next to Usage Sync
- You can choose between mapping these licenses to pre-existing products in the PSA, or creating new products/services in the PSA and map to the Sophos licenses
- Map the relevant AP6 and switch licenses that you'd like to sync into the PSA, by selecting the relevant item from the ConnectWise Product / Autotask Service column
- Click the Sync column for the appropriate license to indicate that usage counts should sync to the PSA
- Click Save at the bottom right of the page
