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Good morning,
since a couple of weeks ago, I'm experiencing a very annoying issue on all managed (no Android work profile, complete management) Android phones.
They reboot with no apparent reason at least once a week, causing colleagues not be reachable until they input PIN to start the device.
Sophos MDM manages Samsung A52s, A53s, xCover and Galaxy S21+, all of them are affected by this problem.
Any known solution?
Hello Frank,
Thank you for reaching the community forum.
Was there any alert message observed on your dashboard whenever devices rebooted? What's the current OS version of those devices?
Can you collect logs on one of the affected devices by following the steps on this KBA.
Hi Glenn, I have no messages on my dashboard, at all, about rebooting activities. Devices run Android 13. I attach my smartphone logs in a zip file, the one sent me by console: https://we.tl/t-yDuyurjWxN
Hello Frank,
By any chance, was there an auto reboot/restart configured on those devices? To check if it's configured, You may check one of the affected devices and validate the setting by following Samsung documentation and let us know your findings.
Hello Frank, hello Glenn
same issue here .. Samsung S10, S21, Google Pixel 7 Pro, Fairphone 4 -> Android 12 and 13. Random reboots, no dashboard messages und no auto reboot/restart configured.
I too am having the same issue. We have a range of Android phones some of which restart multiple times a day even during calls. The only change I've made to policy was to uninstall/block Tik Tok. I'm currently waiting for two devices to email me the log files so I can go through them. Will upload here once I have them.
Do you know if this issue is specific to devices enrolled/managed by Sophos, or does this issue also occur on stand-alone devices?
Are these devices enrolled under "Full Device" management as well?
Hi Glenn and all others,
is there anything new to this? I've the same issue as by FrankieSixx here. Fully managed with Sophos MDM. It seems that only phones are affected cause we also manage Android Tab's which doesn't restart.
I'm getting desperate. The phones are on-call phones and when they reboot at night, the on-call is unreachable...
Hi PeterSchmitz ,
Have you had a chance to look at the logs to see if it shows relevant details regarding this event? If you haven't, kindly collect the logs and share it to us as well. Thank you.
Hi Gladys,
yes, I have the logs and would like to share them:
1. smsec.trace.sophos.log
Tracefile touched (app started or preference toggled) at 2023/04/25 10:35:23 This is smsec.trace.sophos.log OS Version: 5.4.147-26203352-abG991BXXU7EWCH(G991BXXU7EWCH) OS API Level: 33 (13) Device: o1s, Model (Product): SM-G991B (o1sxeea) Manufacturer: samsung, Base_OS (Release, Product): (13, G991BXXU7EWCH) Display (px): 1080 wide and 2176 high. 480 densityDpi Display (dp): 360 wide and 725 high. Font scale = 1.0 Locale: de_DE Sophos App (version, build): com.sophos.mobilecontrol.client.android (9.7.10108, 10108) Installed: 1682411388860 Sophos; 2023/04/25 10:35:23; I; Trace file 'com.sophos.mobilecontrol.client.android.crash.sophos.log' already exists. Sophos; 2023/04/26 06:21:40; I; Trace file 'com.sophos.mobilecontrol.client.android.crash.sophos.log' already exists. Sophos; 2023/04/26 06:57:15; I; Trace file 'com.sophos.mobilecontrol.client.android.crash.sophos.log' already exists. Sophos; 2023/04/26 07:50:41; I; Trace file 'com.sophos.mobilecontrol.client.android.crash.sophos.log' already exists. Sophos; 2023/04/26 07:54:43; I; Trace file 'com.sophos.mobilecontrol.client.android.crash.sophos.log' already exists. Sophos; 2023/04/27 07:08:20; I; Trace file 'com.sophos.mobilecontrol.client.android.crash.sophos.log' already exists.
2. com.sophos.mobilecontrol.client.android.trace.sophos.log
Tracefile touched (app started or preference toggled) at 2023/04/25 10:29:50 This is com.sophos.mobilecontrol.client.android.trace.sophos.log OS Version: 5.4.147-26203352-abG991BXXU7EWCH(G991BXXU7EWCH) OS API Level: 33 (13) Device: o1s, Model (Product): SM-G991B (o1sxeea) Manufacturer: samsung, Base_OS (Release, Product): (13, G991BXXU7EWCH) Display (px): 1080 wide and 2176 high. 480 densityDpi Display (dp): 360 wide and 725 high. Font scale = 1.0 Locale: de_DE Sophos App (version, build): com.sophos.mobilecontrol.client.android (9.7.10108, 10108) Installed: 1682411388860 com.sophos.mobilecontr; 2023/04/25 10:29:50; I; loglevel is set to 4, debug mode is off, build is release. CONFIG; 2023/04/25 10:29:50; W; could not load configuration, restoring backup JBKeyStore; 2023/04/25 10:29:50; W; no stored IV, cipher not initialized yet. JBKeyStore; 2023/04/25 10:29:50; W; no stored IV, cipher not initialized yet. JBASE; 2023/04/25 10:29:50; I; no stored keys. SMCApp; 2023/04/25 10:29:50; I; SMC Client build 9.7.10108 SONY; 2023/04/25 10:29:50; I; Disabling Sony receivers AFW enrollment; 2023/04/25 10:29:50; I; onCreate() FCM; 2023/04/25 10:29:51; I; Registration ID arrived SMC Receiver; 2023/04/25 10:29:56; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:57; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:58; W; we are not allowed to start service from background SMC Receiver; 2023/04/25 10:29:59; W; we are not allowed to start service from background ADMSVC; 2023/04/25 10:29:59; I; onCreate() called AFWUti; 2023/04/25 10:29:59; I; setSmcPermissions() AFWUti; 2023/04/25 10:29:59; I; setLocationPermissions() AFWUti; 2023/04/25 10:29:59; I; Location required for user: false AFWUti; 2023/04/25 10:29:59; I; Location required for admin: false AFWUti; 2023/04/25 10:29:59; I; Location already fully granted: false ADMIN; 2023/04/25 10:30:03; I; onEnabled() ADMIN; 2023/04/25 10:30:06; I; device owner changed AFWDOA; 2023/04/25 10:30:19; I; showing SetUpDeviceOwnerActivity AFWDOA; 2023/04/25 10:30:19; I; disabling FRP AFWDOA; 2023/04/25 10:30:19; I; successfully disabled FRP KiMoAc; 2023/04/25 10:30:19; I; enabling KioskModeActivity AFWDOA; 2023/04/25 10:30:19; I; setDefaultPermissions AFWDOA; 2023/04/25 10:30:19; I; isDeviceProvisioned: false AFWUsr; 2023/04/25 10:30:19; W; dru not supported AFWUsr; 2023/04/25 10:30:19; W; amu not supported AFWUti; 2023/04/25 10:30:19; I; setSmcPermissions() AFWUti; 2023/04/25 10:30:19; I; setLocationPermissions() AFWUti; 2023/04/25 10:30:19; I; Location required for user: false AFWUti; 2023/04/25 10:30:19; I; Location required for admin: false AFWUti; 2023/04/25 10:30:19; I; Location already fully granted: false AFWDOA; 2023/04/25 10:30:19; I; Preparing working environment AFWDOA; 2023/04/25 10:30:19; I; onTick AFWDOA; 2023/04/25 10:30:19; I; allowUserGoingFurther AFWDOA; 2023/04/25 10:30:19; I; setDefaultPermissions KiMoAc; 2023/04/25 10:30:19; I; KioskModeActivity onCreate() KiMoAc; 2023/04/25 10:30:19; I; starting single app AFWDOA; 2023/04/25 10:30:19; I; onStop MessageBox; 2023/04/25 10:30:20; I; creating message database... AFWUti; 2023/04/25 10:30:20; I; setSmcPermissions() AFWUti; 2023/04/25 10:30:20; I; setLocationPermissions() AFWUti; 2023/04/25 10:30:20; I; Location required for user: false AFWUti; 2023/04/25 10:30:20; I; Location required for admin: false AFWUti; 2023/04/25 10:30:20; I; Location already fully granted: false ADMSVC; 2023/04/25 10:30:20; I; onCreate() called AFWUti; 2023/04/25 10:30:20; I; setSmcPermissions() AFWUti; 2023/04/25 10:30:20; I; setLocationPermissions() AFWUti; 2023/04/25 10:30:20; I; Location required for user: false AFWUti; 2023/04/25 10:30:20; I; Location required for admin: false AFWUti; 2023/04/25 10:30:20; I; Location already fully granted: false KiMoAc; 2023/04/25 10:30:20; I; starting single app AFWUti; 2023/04/25 10:30:20; I; setSmcPermissions() AFWUti; 2023/04/25 10:30:20; I; setLocationPermissions() AFWUti; 2023/04/25 10:30:20; I; Location required for user: false AFWUti; 2023/04/25 10:30:20; I; Location required for admin: false AFWUti; 2023/04/25 10:30:20; I; Location already fully granted: false AFWDOA; 2023/04/25 10:30:21; I; Preparing working environment was successful SmcService; 2023/04/25 10:30:23; W; no installation message found SmcService; 2023/04/25 10:30:23; W; no installation message found AFWDOA; 2023/04/25 10:30:23; I; setDefaultPermissions ACTACT; 2023/04/25 10:30:23; I; ActivationActivity#onResume() CORE; 2023/04/25 10:30:29; I; mCommand queue file does not exists CORE; 2023/04/25 10:30:29; I; inserted command='Command [type='preActivation', transitionId='-1', commandId='0', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:29; I; Excuting command preActivation Sophos; 2023/04/25 10:30:29; I; Start App protection watchdog AppProtection; 2023/04/25 10:30:29; I; App protection watchdog: load settings Sophos; 2023/04/25 10:30:29; I; No Apps to protect, run only monitor! Sophos; 2023/04/25 10:30:29; I; No monitor present Sophos; 2023/04/25 10:30:29; I; Leaving App protection watchdog Plugin; 2023/04/25 10:30:29; I; creating message database... COMMAND; 2023/04/25 10:30:29; I; Smsec not installed, adding rest activation CORE; 2023/04/25 10:30:29; I; inserted command='Command [type='restActivation', transitionId='-1', commandId='1', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:29; I; inserted command='Command [type='restActivation', transitionId='-1', commandId='2', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:29; I; Command executed: preActivation id: 0 Result: 0 CORE; 2023/04/25 10:30:29; I; Excuting command restActivation REST; 2023/04/25 10:30:29; E; URL: https://smc-device-if-cloudstation-eu-central-1.prod.hydra.sophos.com/client-api/enroll/gqxxcz07/checkin first: true REST; 2023/04/25 10:30:29; I; device is online CORE; 2023/04/25 10:30:29; I; inserted command='Command [type='restActivation', transitionId='-1', commandId='3', delay='null', parameter=[]]' in queue. TMEX; 2023/04/25 10:30:29; I; checkServerTrusted TMEX; 2023/04/25 10:30:30; I; checkServerTrusted TMEX; 2023/04/25 10:30:30; I; checkServerTrusted TMEX; 2023/04/25 10:30:30; I; checkServerTrusted TMEX; 2023/04/25 10:30:30; I; checkServerTrusted TMEX; 2023/04/25 10:30:31; I; checkServerTrusted TMEX; 2023/04/25 10:30:31; I; checkServerTrusted SCEP; 2023/04/25 10:30:31; W; Unable to verify message because the signedData contained no certificates. REST; 2023/04/25 10:30:31; I; Cloud activation finished successfully. CONFIG; 2023/04/25 10:30:31; I; write unsecured SSL flag:false REST; 2023/04/25 10:30:31; I; Sending afw account mCommand CORE; 2023/04/25 10:30:31; I; inserted command='Command [type='cmd_afw_activate_managed_play_account', transitionId='-1', commandId='4', delay='3', parameter=[]]' in queue. KiMoAc; 2023/04/25 10:30:31; I; disabling KioskModeActivity CORE; 2023/04/25 10:30:31; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='5', delay='1', parameter=[]]' in queue. REST; 2023/04/25 10:30:31; I; before sending finish activity CORE; 2023/04/25 10:30:31; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='6', delay='30', parameter=[]]' in queue. REST; 2023/04/25 10:30:31; I; sending finish activity CORE; 2023/04/25 10:30:31; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='7', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:31; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='8', delay='5', parameter=[]]' in queue. CORE; 2023/04/25 10:30:31; I; inserted command='Command [type='cmd_safety_net_attestation', transitionId='-1', commandId='9', delay='20', parameter=[]]' in queue. CORE; 2023/04/25 10:30:31; I; Command executed: restActivation id: 1 Result: 0 CORE; 2023/04/25 10:30:31; I; Excuting command restActivation KiMoAc; 2023/04/25 10:30:31; I; KioskModeActivity onCreate() KiMoAc; 2023/04/25 10:30:31; I; disabling setLockTaskMode and finishing() COMMAND; 2023/04/25 10:30:31; W; Enrollment already done CORE; 2023/04/25 10:30:31; I; Command executed: restActivation id: 3 Result: 0 CORE; 2023/04/25 10:30:31; I; scheduleJob delay: 1s CORE; 2023/04/25 10:30:32; I; starting next scheduled command in engine CORE; 2023/04/25 10:30:32; I; Excuting command SynchronizeRest ADMSVC; 2023/04/25 10:30:32; I; onCreate() called AFWUti; 2023/04/25 10:30:32; I; setSmcPermissions() AFWUti; 2023/04/25 10:30:32; I; setLocationPermissions() AFWUti; 2023/04/25 10:30:32; I; Location required for user: false AFWUti; 2023/04/25 10:30:32; I; Location required for admin: false AFWUti; 2023/04/25 10:30:32; I; Location already fully granted: false ADMSVC; 2023/04/25 10:30:33; I; onCreate() called AFWUti; 2023/04/25 10:30:33; I; setSmcPermissions() AFWUti; 2023/04/25 10:30:33; I; setLocationPermissions() AFWUti; 2023/04/25 10:30:33; I; Location required for user: false AFWUti; 2023/04/25 10:30:33; I; Location required for admin: false AFWUti; 2023/04/25 10:30:33; I; Location already fully granted: false UpdateApplicationFiles; 2023/04/25 10:30:34; I; Installed items written to installed.xml Sophos; 2023/04/25 10:30:34; I; No new update available CORE; 2023/04/25 10:30:34; I; inserted command='Command [type='cmd_afw_generate_reset_token', transitionId='-1', commandId='10', delay='null', parameter=[]]' in queue. Sophos; 2023/04/25 10:30:34; I; The app is in the standby bucket 5 REST; 2023/04/25 10:30:34; I; read unsecured SSL flag:false REST; 2023/04/25 10:30:34; I; device is online TMEX; 2023/04/25 10:30:35; I; checkServerTrusted REST; 2023/04/25 10:30:36; I; Applying mCommand activateSophosApp, UID: 00000000-0000-07d0-0000-0000000003fb CORE; 2023/04/25 10:30:36; I; inserted command='Command [type='activateSophosApp', transitionId='2000', commandId='00000000-0000-07d0-0000-0000000003fb', delay='null', parameter=[, url='https://play.google.com/store/apps/details?id=com.sophos.smsec', appIdentifier='com.sophos.smsec', title='Sophos Intercept X for Mobile', askUserForInstall='true', type='activate']]' in queue. REST; 2023/04/25 10:30:36; I; Applying mCommand applyAfwConfig, UID: 00000000-0009-12f3-0000-000000000403 CORE; 2023/04/25 10:30:36; I; inserted command='Command [type='applyAfwConfig', transitionId='594675', commandId='00000000-0009-12f3-0000-000000000403', delay='null', parameter=[, file='00000000-0009-12f3-0000-000000000403']]' in queue. CORE; 2023/04/25 10:30:36; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='11', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:36; I; inserted command='Command [type='cmd_reset_permissions', transitionId='-1', commandId='12', delay='null', parameter=[, appIdentifier='com.sophos.mobilecontrol.client.android', permission='android.permission.CAMERA', permission='android.permission.READ_CONTACTS', permission='android.permission.WRITE_CONTACTS']]' in queue. AFWPMR; 2023/04/25 10:30:37; I; handleMessage() AEMCPH; 2023/04/25 10:30:37; I; Enabled application restrictions proxy. AFWPMR; 2023/04/25 10:30:37; I; enabling the play store to handle the app restrictions Plugin; 2023/04/25 10:30:37; I; com.sophos.mobilecontrol.client.android.plugin.afw is Initialized AFWPMR; 2023/04/25 10:30:37; I; handleMessage() Sophos; 2023/04/25 10:30:37; I; > handleAdminActionMessage() CORE; 2023/04/25 10:30:37; I; Command executed: SynchronizeRest id: 5 Result: 0 AFWQuer; 2023/04/25 10:30:37; I; onHandleIntent() CORE; 2023/04/25 10:30:37; I; Excuting command cmd_afw_activate_managed_play_account CORE; 2023/04/25 10:30:37; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='13', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:30:37; I; setSmcPermissions() AFWUti; 2023/04/25 10:30:37; I; setLocationPermissions() AFWUti; 2023/04/25 10:30:37; I; Location required for user: true AFWUti; 2023/04/25 10:30:37; I; Location required for admin: true AFWUti; 2023/04/25 10:30:37; I; Location already fully granted: false AFWUti; 2023/04/25 10:30:37; I; setting locate permissions in DeviceAdminService to granted AFW; 2023/04/25 10:30:37; I; doExecute() called AFW; 2023/04/25 10:30:37; I; Ensuring working environment AFWPMR; 2023/04/25 10:30:37; I; handleMessage() AFWPMR; 2023/04/25 10:30:37; I; handleMessage() CORE; 2023/04/25 10:30:37; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='14', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:37; I; Command executed: cmd_afw_activate_managed_play_account id: 4 Result: 0 CORE; 2023/04/25 10:30:37; I; Excuting command cmd_afw_generate_reset_token AFW; 2023/04/25 10:30:37; I; doExecute() called CORE; 2023/04/25 10:30:38; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='15', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:38; I; Command executed: cmd_afw_generate_reset_token id: 10 Result: 0 CORE; 2023/04/25 10:30:38; I; Excuting command activateSophosApp Sophos; 2023/04/25 10:30:38; I; handleContainerAppAvailable for com.sophos.smsec AFW; 2023/04/25 10:30:38; I; Ensuring working environment was successful CORE; 2023/04/25 10:30:38; I; inserted command='Command [type='ShowMsgBox', transitionId='-1', commandId='16', delay='null', parameter=[, title='Unternehmens-App verfügbar', text='SWhyIFVudGVybmVobWVuIHZlcmxhbmd0LCBkYXNzIFNpZSBTb3Bob3MgSW50ZXJjZXB0IFggZm9y IE1vYmlsZSB2b24gR29vZ2xlIFBsYXkgaW5zdGFsbGllcmVuLiAKRGllIEFwcCB3aXJkIGF1dG9t YXRpc2NoIGtvbmZpZ3VyaWVydCwgd2VubiBTaWUgZGllc2UgenVtIGVyc3RlbiBNYWwgw7ZmZm5l bi4KaHR0cHM6Ly9wbGF5Lmdvb2dsZS5jb20vc3RvcmUvYXBwcy9kZXRhaWxzP2lkPWNvbS5zb3Bo b3Muc21zZWM= ', url='https://play.google.com/store/apps/details?id=com.sophos.smsec', timeSent='1682411438436']]' in queue. COMMAND; 2023/04/25 10:30:38; I; trigger enrollment for: com.sophos.smsec SMC Receiver; 2023/04/25 10:30:38; I; com.sophos.smsec not installed. No runtime permissions given SMC Receiver; 2023/04/25 10:30:38; I; com.sophos.smsec not installed. No battery optimization whitelist permissions given REST; 2023/04/25 10:30:38; I; read unsecured SSL flag:false REST; 2023/04/25 10:30:38; I; device is online TMEX; 2023/04/25 10:30:38; I; checkServerTrusted REST; 2023/04/25 10:30:38; I; Send Results for command: activateSophosApp CORE; 2023/04/25 10:30:38; I; Command executed: activateSophosApp id: 00000000-0000-07d0-0000-0000000003fb Result: 0 CORE; 2023/04/25 10:30:38; I; Excuting command applyAfwConfig CORE; 2023/04/25 10:30:38; I; inserted command='Command [type='applyConfigProfile', transitionId='-1', commandId='17', delay='null', parameter=[, file='00000000-0009-12f3-0000-000000000403']]' in queue. REST; 2023/04/25 10:30:38; I; read unsecured SSL flag:false REST; 2023/04/25 10:30:38; I; device is online TMEX; 2023/04/25 10:30:38; I; checkServerTrusted REST; 2023/04/25 10:30:38; I; Send Results for command: applyAfwConfig AFW; 2023/04/25 10:30:38; I; Ensuring working environment - onAccountReady AFWUsr; 2023/04/25 10:30:38; E; allowRemoveManagedPlayAccount: true AFWSet; 2023/04/25 10:30:39; I; saaps AFW; 2023/04/25 10:30:39; I; Setting restriction to only allow account: 04379739317950963803@android-for-work.gserviceaccount.com, error: ERROR_SUCCESS CORE; 2023/04/25 10:30:39; I; Command executed: applyAfwConfig id: 00000000-0009-12f3-0000-000000000403 Result: 0 CORE; 2023/04/25 10:30:39; I; Excuting command applyConfigProfile COMMAND; 2023/04/25 10:30:39; I; Dispatch Section UUID: 3aa5aa55-3088-4e61-9e89-a760a4657942 Type: passwordPolicy COMMAND; 2023/04/25 10:30:39; I; Sent profile section to plugin. Result is expected with action: com.sophos.mobilecontrol.client.android.plugin.sectionfinished.17.0 AFWPMR; 2023/04/25 10:30:39; I; handleMessage() Sophos; 2023/04/25 10:30:39; I; > handleAdminActionMessage() PWD; 2023/04/25 10:30:39; I; handleProfileSection() called with: sectionType = [passwordPolicy] PWD; 2023/04/25 10:30:39; I; checkDependencies() in AfwPrimaryPasswordProfileSectionHandler PWD; 2023/04/25 10:30:39; I; sendChangePasswordNotification() COMMAND; 2023/04/25 10:30:45; I; Dispatch Section UUID: 15ace267-6cd0-4cd3-a85e-4c05dafb40dd Type: afw_do COMMAND; 2023/04/25 10:30:45; I; Sent profile section to plugin. Result is expected with action: com.sophos.mobilecontrol.client.android.plugin.sectionfinished.17.1 AFWPMR; 2023/04/25 10:30:45; I; handleMessage() Sophos; 2023/04/25 10:30:45; I; > handleAdminActionMessage() AFWDOH; 2023/04/25 10:30:45; I; handleProfileSection start AFWUsr; 2023/04/25 10:30:45; I; CLEAR DISALLOW_DEBUGGING_FEATURES AFWUsr; 2023/04/25 10:30:45; I; CLEAR DISALLOW_INSTALL_UNKNOWN_SOURCES AFWDOH; 2023/04/25 10:30:45; I; enabling camera app: com.sec.android.app.camera AFWApp; 2023/04/25 10:30:45; I; 1 system apps enabled CORE; 2023/04/25 10:30:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='18', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='19', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='20', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='21', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='22', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='23', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='24', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='25', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='26', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='27', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='28', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:46; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='29', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:47; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='30', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:47; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='31', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:47; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='32', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:47; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='33', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='34', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='35', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='36', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='37', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='38', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='39', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='40', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='41', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='42', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='43', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='44', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:48; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='45', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:49; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='46', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:49; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='47', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:49; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='48', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:49; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='49', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='50', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='51', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='52', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='53', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='54', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='55', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='56', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:50; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='57', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='58', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='59', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='60', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='61', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='62', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='63', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='64', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:51; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='65', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='66', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='67', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='68', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='69', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='70', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='71', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='72', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:52; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='73', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:54; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='74', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:54; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='75', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:54; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='76', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:54; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='77', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:54; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='78', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:54; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='79', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:55; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='80', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:55; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='81', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:55; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='82', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:55; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='83', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:55; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='84', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:55; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='85', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:56; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='86', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:56; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='87', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:56; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='88', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:56; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='89', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='90', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='91', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='92', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='93', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='94', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='95', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='96', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='97', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='98', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='99', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='100', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:57; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='101', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:58; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='102', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:58; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='103', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:58; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='104', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:58; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='105', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='106', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='107', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:30:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='108', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:30:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='109', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='110', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='111', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='112', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='113', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='114', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='115', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='116', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='117', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:01; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='118', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:01; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='119', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:01; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='120', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:01; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='121', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='122', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='123', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='124', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='125', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='126', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='127', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='128', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='129', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='130', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='131', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='132', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='133', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='134', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='135', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='136', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='137', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='138', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='139', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='140', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='141', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='142', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='143', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='144', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:04; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='145', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:05; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='146', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:05; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='147', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:05; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='148', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:05; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='149', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='150', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='151', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='152', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='153', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='154', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='155', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='156', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:06; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='157', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:07; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='158', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:07; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='159', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:07; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='160', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:07; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='161', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:08; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='162', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:08; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='163', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:08; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='164', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:08; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='165', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:09; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='166', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:09; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='167', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:09; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='168', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:09; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='169', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:09; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='170', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:09; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='171', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:10; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='172', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:10; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='173', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:10; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='174', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:10; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='175', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:10; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='176', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:10; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='177', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:11; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='178', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:11; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='179', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:11; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='180', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:11; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='181', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='182', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='183', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='184', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='185', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='186', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='187', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='188', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:12; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='189', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='190', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='191', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='192', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='193', delay='60', parameter=[]]' in queue. AFWApp; 2023/04/25 10:31:13; E; could not enable system app: com.sophos.mobilecontrol.client.android AFWDOH; 2023/04/25 10:31:13; I; esa: true AFWDOH; 2023/04/25 10:31:13; W; setting the result to OK AFWDOH; 2023/04/25 10:31:13; I; success CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='194', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='195', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='196', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:31:13; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='197', delay='60', parameter=[]]' in queue. JBASE; 2023/04/25 10:31:14; I; no stored keys. JBASE; 2023/04/25 10:31:14; I; writing corp key back to file (com.sophos.jbase.JBKey). CORE; 2023/04/25 10:31:22; I; Command executed: applyConfigProfile id: 17 Result: -100 CORE; 2023/04/25 10:31:22; I; Excuting command updataAppData CORE; 2023/04/25 10:31:24; I; Command executed: applyConfigProfile id: 17 Result: 0 CORE; 2023/04/25 10:31:41; I; Command executed: updataAppData id: 11 Result: 0 CORE; 2023/04/25 10:31:41; I; Excuting command cmd_reset_permissions CORE; 2023/04/25 10:31:41; E; Cannot execute command. No command handler found for cmd_reset_permissions CORE; 2023/04/25 10:31:42; I; Command executed: cmd_reset_permissions id: 12 Result: -500 CORE; 2023/04/25 10:31:42; I; removed 90 cmd_get_attestation commands from queue. CORE; 2023/04/25 10:31:42; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:31:42; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:31:43; I; Command executed: cmd_get_attestation id: 14 Result: -500 CORE; 2023/04/25 10:31:43; I; Excuting command ShowMsgBox Sophos; 2023/04/25 10:31:43; I; MessageBox Exception: java.text.ParseException: Unparseable date: "1682411438436" CORE; 2023/04/25 10:31:43; I; Command executed: ShowMsgBox id: 16 Result: 0 CORE; 2023/04/25 10:31:43; I; Excuting command cmd_safety_net_attestation SAFETYNET; 2023/04/25 10:31:43; I; Google API client version: 12451000 SAFETYNET; 2023/04/25 10:31:43; I; Google API APK version: 230617045 SAFETYNET; 2023/04/25 10:31:43; I; storing fingerprint CORE; 2023/04/25 10:31:43; I; Command executed: cmd_safety_net_attestation id: 9 Result: 0 CORE; 2023/04/25 10:31:43; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 10:31:44; I; Installed items written to installed.xml Sophos; 2023/04/25 10:31:44; I; No new update available Sophos; 2023/04/25 10:31:44; I; The app is in the standby bucket 5 REST; 2023/04/25 10:31:44; I; read unsecured SSL flag:false REST; 2023/04/25 10:31:44; I; device is online TMEX; 2023/04/25 10:31:44; I; checkServerTrusted CORE; 2023/04/25 10:31:44; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='198', delay='null', parameter=[]]' in queue. AFWCRT; 2023/04/25 10:31:45; I; Successfully synced token AFWPMR; 2023/04/25 10:31:45; I; handleMessage() Sophos; 2023/04/25 10:31:45; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 10:31:45; I; onHandleIntent() CORE; 2023/04/25 10:31:45; I; Command executed: SynchronizeRest id: 15 Result: 0 CORE; 2023/04/25 10:31:45; I; Excuting command updataAppData CORE; 2023/04/25 10:31:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='199', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:31:45; I; setSmcPermissions() AFWUti; 2023/04/25 10:31:45; I; setLocationPermissions() AFWUti; 2023/04/25 10:31:45; I; Location required for user: true AFWUti; 2023/04/25 10:31:45; I; Location required for admin: true AFWUti; 2023/04/25 10:31:45; I; Location already fully granted: true CORE; 2023/04/25 10:31:45; I; Command executed: updataAppData id: 198 Result: 0 CORE; 2023/04/25 10:31:45; I; scheduleJob delay: 86400s ADMSVC; 2023/04/25 10:31:46; I; onCreate() called AFWUti; 2023/04/25 10:31:46; I; setSmcPermissions() AFWUti; 2023/04/25 10:31:46; I; setLocationPermissions() AFWUti; 2023/04/25 10:31:46; I; Location required for user: true AFWUti; 2023/04/25 10:31:46; I; Location required for admin: true AFWUti; 2023/04/25 10:31:46; I; Location already fully granted: true CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='200', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='201', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='202', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='203', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='204', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='205', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='206', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='207', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='208', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='209', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='210', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='211', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='212', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='213', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='214', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:32:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='215', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:32:47; I; Command executed: cmd_get_attestation id: 200 Result: -500 CORE; 2023/04/25 10:32:47; I; removed 6 cmd_get_attestation commands from queue. CORE; 2023/04/25 10:32:47; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:32:47; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:32:47; I; Command executed: cmd_get_attestation id: 202 Result: -500 CORE; 2023/04/25 10:32:47; I; scheduleJob delay: 60s AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package ch.threema.app.work AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package com.azure.authenticator AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package com.microsoft.office.excel AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package com.microsoft.office.powerpoint AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package com.microsoft.office.word AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package com.sophos.smsec AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package com.sophos.sse AEMCPH; 2023/04/25 10:33:00; I; Application restrictions set for package de.blinkt.openvpn CORE; 2023/04/25 10:33:19; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='216', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:33:19; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:33:19; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='217', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:33:19; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='218', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:33:19; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='219', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:33:19; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:33:19; I; Command executed: cmd_get_attestation id: 216 Result: -500 CORE; 2023/04/25 10:33:19; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:33:19; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:33:19; I; Command executed: cmd_get_attestation id: 218 Result: -500 CORE; 2023/04/25 10:33:19; I; scheduleJob delay: 60s AEMCPH; 2023/04/25 10:33:20; I; Application restrictions set for package com.sophos.smsec AFW; 2023/04/25 10:33:41; I; Setting runtime permission for managed Sophos app: com.sophos.smsec AFWUti; 2023/04/25 10:33:41; I; setting permissions for com.sophos.smsec CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='updateSmsecSetting', transitionId='-1', commandId='220', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:33:41; I; Excuting command updateSmsecSetting AFW; 2023/04/25 10:33:41; I; Setting runtime permission for managed Sophos app: com.sophos.smsec CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='activateSophosApp', transitionId='-1', commandId='221', delay='null', parameter=[, title='Sophos App', type='activate', appIdentifier='com.sophos.smsec']]' in queue. AFWUti; 2023/04/25 10:33:41; I; setting permissions for com.sophos.smsec CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='222', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='223', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='updateSmsecSetting', transitionId='-1', commandId='224', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='activateSophosApp', transitionId='-1', commandId='225', delay='null', parameter=[, title='Sophos App', type='activate', appIdentifier='com.sophos.smsec']]' in queue. CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='226', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='227', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:33:41; E; Cannot execute command. No command handler found for updateSmsecSetting CORE; 2023/04/25 10:33:41; I; Command executed: updateSmsecSetting id: 220 Result: -500 CORE; 2023/04/25 10:33:41; I; Excuting command activateSophosApp Sophos; 2023/04/25 10:33:41; I; handleContainerAppAvailable for com.sophos.smsec COMMAND; 2023/04/25 10:33:41; I; trigger enrollment for: com.sophos.smsec SMC Receiver; 2023/04/25 10:33:41; I; Setting runtime permission for managed Sophos app: com.sophos.smsec SMC Receiver; 2023/04/25 10:33:41; I; adding to battery optimization whitelist for managed Sophos app: com.sophos.smsec CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='cmd_set_permission', transitionId='-1', commandId='228', delay='null', parameter=[, appIdentifier='com.sophos.smsec', permission='android.permission.RECEIVE_BOOT_COMPLETED', permission='android.permission.WRITE_EXTERNAL_STORAGE', permission='android.permission.MANAGE_EXTERNAL_STORAGE', permission='android.permission.ACCESS_FINE_LOCATION', permission='android.permission.ACCESS_COARSE_LOCATION', permission='android.permission.ACCESS_BACKGROUND_LOCATION', permission='android.permission.INTERNET', permission='android.permission.READ_PHONE_STATE', permission='android.permission.READ_PHONE_NUMBERS', permission='android.permission.ACCESS_NETWORK_STATE', permission='android.permission.GET_TASKS', permission='android.permission.PACKAGE_USAGE_STATS', permission='android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS', permission='android.permission.REQUEST_DELETE_PACKAGES', permission='android.permission.QUERY_ALL_PACKAGES', permission='android.permission.FOREGROUND_SERVICE', permission='android.permission.ACCESS_WIFI_STATE', permission='android.permission.GET_ACCOUNTS', permission='android.permission.NFC', permission='android.permission.KILL_BACKGROUND_PROCESSES', permission='android.permission.USE_FINGERPRINT', permission='android.permission.WAKE_LOCK', permission='android.permission.READ_EXTERNAL_STORAGE', permission='android.permission.CHANGE_WIFI_STATE', permission='android.permission.CAMERA', permission='android.permission.SYSTEM_ALERT_WINDOW', permission='android.permission.POST_NOTIFICATIONS', permission='android.permission.USE_BIOMETRIC']]' in queue. CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='cmd_add_package_to_battery_optimization_whitelist', transitionId='-1', commandId='229', delay='null', parameter=[, appIdentifier='com.sophos.smsec']]' in queue. CORE; 2023/04/25 10:33:41; I; Command executed: activateSophosApp id: 221 Result: 0 CORE; 2023/04/25 10:33:41; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 10:33:41; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:33:41; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:33:41; I; Command executed: cmd_get_attestation id: 222 Result: -500 CORE; 2023/04/25 10:33:41; I; Excuting command updateSmsecSetting CORE; 2023/04/25 10:33:41; E; Cannot execute command. No command handler found for updateSmsecSetting CORE; 2023/04/25 10:33:41; I; Command executed: updateSmsecSetting id: 224 Result: -500 CORE; 2023/04/25 10:33:41; I; Excuting command activateSophosApp Sophos; 2023/04/25 10:33:41; I; handleContainerAppAvailable for com.sophos.smsec COMMAND; 2023/04/25 10:33:41; I; trigger enrollment for: com.sophos.smsec SMC Receiver; 2023/04/25 10:33:41; I; Setting runtime permission for managed Sophos app: com.sophos.smsec SMC Receiver; 2023/04/25 10:33:41; I; adding to battery optimization whitelist for managed Sophos app: com.sophos.smsec CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='cmd_set_permission', transitionId='-1', commandId='230', delay='null', parameter=[, appIdentifier='com.sophos.smsec', permission='android.permission.RECEIVE_BOOT_COMPLETED', permission='android.permission.WRITE_EXTERNAL_STORAGE', permission='android.permission.MANAGE_EXTERNAL_STORAGE', permission='android.permission.ACCESS_FINE_LOCATION', permission='android.permission.ACCESS_COARSE_LOCATION', permission='android.permission.ACCESS_BACKGROUND_LOCATION', permission='android.permission.INTERNET', permission='android.permission.READ_PHONE_STATE', permission='android.permission.READ_PHONE_NUMBERS', permission='android.permission.ACCESS_NETWORK_STATE', permission='android.permission.GET_TASKS', permission='android.permission.PACKAGE_USAGE_STATS', permission='android.permission.REQUEST_IGNORE_BATTERY_OPTIMIZATIONS', permission='android.permission.REQUEST_DELETE_PACKAGES', permission='android.permission.QUERY_ALL_PACKAGES', permission='android.permission.FOREGROUND_SERVICE', permission='android.permission.ACCESS_WIFI_STATE', permission='android.permission.GET_ACCOUNTS', permission='android.permission.NFC', permission='android.permission.KILL_BACKGROUND_PROCESSES', permission='android.permission.USE_FINGERPRINT', permission='android.permission.WAKE_LOCK', permission='android.permission.READ_EXTERNAL_STORAGE', permission='android.permission.CHANGE_WIFI_STATE', permission='android.permission.CAMERA', permission='android.permission.SYSTEM_ALERT_WINDOW', permission='android.permission.POST_NOTIFICATIONS', permission='android.permission.USE_BIOMETRIC']]' in queue. CORE; 2023/04/25 10:33:41; I; inserted command='Command [type='cmd_add_package_to_battery_optimization_whitelist', transitionId='-1', commandId='231', delay='null', parameter=[, appIdentifier='com.sophos.smsec']]' in queue. CORE; 2023/04/25 10:33:41; I; Command executed: activateSophosApp id: 225 Result: 0 CORE; 2023/04/25 10:33:41; I; Excuting command cmd_set_permission CORE; 2023/04/25 10:33:41; E; Cannot execute command. No command handler found for cmd_set_permission CORE; 2023/04/25 10:33:41; I; Command executed: cmd_set_permission id: 228 Result: -500 CORE; 2023/04/25 10:33:41; I; Excuting command cmd_add_package_to_battery_optimization_whitelist CORE; 2023/04/25 10:33:41; E; Cannot execute command. No command handler found for cmd_add_package_to_battery_optimization_whitelist CORE; 2023/04/25 10:33:41; I; Command executed: cmd_add_package_to_battery_optimization_whitelist id: 229 Result: -500 CORE; 2023/04/25 10:33:41; I; Excuting command cmd_set_permission CORE; 2023/04/25 10:33:41; E; Cannot execute command. No command handler found for cmd_set_permission CORE; 2023/04/25 10:33:41; I; Command executed: cmd_set_permission id: 230 Result: -500 CORE; 2023/04/25 10:33:41; I; Excuting command cmd_add_package_to_battery_optimization_whitelist CORE; 2023/04/25 10:33:41; E; Cannot execute command. No command handler found for cmd_add_package_to_battery_optimization_whitelist REST; 2023/04/25 10:33:41; I; read unsecured SSL flag:false REST; 2023/04/25 10:33:41; I; read unsecured SSL flag:false CORE; 2023/04/25 10:33:41; I; Command executed: cmd_add_package_to_battery_optimization_whitelist id: 231 Result: -500 CORE; 2023/04/25 10:33:41; I; scheduleJob delay: 60s AEMCPH; 2023/04/25 10:33:41; I; Application restrictions set for package ch.threema.app.work CORE; 2023/04/25 10:33:47; I; starting next scheduled command in engine CORE; 2023/04/25 10:33:47; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 10:33:49; I; Installed items written to installed.xml Sophos; 2023/04/25 10:33:49; I; No new update available Sophos; 2023/04/25 10:33:49; I; The app is in the standby bucket 5 REST; 2023/04/25 10:33:49; I; read unsecured SSL flag:false REST; 2023/04/25 10:33:49; I; device is online TMEX; 2023/04/25 10:33:49; I; checkServerTrusted CORE; 2023/04/25 10:33:50; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='232', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 10:33:50; I; handleMessage() Sophos; 2023/04/25 10:33:50; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 10:33:50; I; onHandleIntent() CORE; 2023/04/25 10:33:50; I; Command executed: SynchronizeRest id: 201 Result: 0 CORE; 2023/04/25 10:33:50; I; Excuting command updataAppData CORE; 2023/04/25 10:33:50; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='233', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:33:50; I; setSmcPermissions() AFWUti; 2023/04/25 10:33:50; I; setLocationPermissions() AFWUti; 2023/04/25 10:33:50; I; Location required for user: true AFWUti; 2023/04/25 10:33:50; I; Location required for admin: true AFWUti; 2023/04/25 10:33:50; I; Location already fully granted: true CORE; 2023/04/25 10:33:50; I; Command executed: updataAppData id: 232 Result: 0 CORE; 2023/04/25 10:33:50; I; scheduleJob delay: 86400s CORE; 2023/04/25 10:34:00; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='234', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:34:00; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:34:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='235', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:34:00; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='236', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:34:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='237', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:34:00; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:34:00; I; Command executed: cmd_get_attestation id: 234 Result: -500 CORE; 2023/04/25 10:34:00; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:34:00; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:34:00; I; Command executed: cmd_get_attestation id: 236 Result: -500 CORE; 2023/04/25 10:34:00; I; scheduleJob delay: 60s com.sophos.mobilecontr; 2023/04/25 10:35:25; I; loglevel is set to 4, debug mode is off, build is release. SMCApp; 2023/04/25 10:35:25; I; SMC Client build 9.7.10108 SONY; 2023/04/25 10:35:25; I; Disabling Sony receivers ADMSVC; 2023/04/25 10:35:24; I; onCreate() called AFWUti; 2023/04/25 10:35:24; I; setSmcPermissions() AFWUti; 2023/04/25 10:35:24; I; setLocationPermissions() AFWUti; 2023/04/25 10:35:24; I; Location required for user: true AFWUti; 2023/04/25 10:35:24; I; Location required for admin: true AFWUti; 2023/04/25 10:35:24; I; Location already fully granted: true CORE; 2023/04/25 10:35:24; I; starting next scheduled command in engine CORE; 2023/04/25 10:35:24; I; starting next scheduled command in engine CORE; 2023/04/25 10:35:24; I; starting next scheduled command in engine CORE; 2023/04/25 10:35:24; I; Excuting command SynchronizeRest Sophos; 2023/04/25 10:35:24; I; Start App protection watchdog AppProtection; 2023/04/25 10:35:24; I; App protection watchdog: load settings Sophos; 2023/04/25 10:35:24; I; No Apps to protect, run only monitor! Sophos; 2023/04/25 10:35:24; I; No monitor present Sophos; 2023/04/25 10:35:24; I; Leaving App protection watchdog COMMAND; 2023/04/25 10:35:25; W; callPreProcessor threw exception Exception: java.lang.IllegalStateException: Cannot invoke setValue on a background thread UpdateApplicationFiles; 2023/04/25 10:35:30; I; Installed items written to installed.xml COMMAND; 2023/04/25 10:35:30; E; Cloud sync failed. Cannot create signature sync failed Exception: java.lang.IllegalStateException: Cannot invoke setValue on a background thread COMMAND; 2023/04/25 10:35:30; W; callPostProcessor threw exception Exception: java.lang.IllegalStateException: Cannot invoke setValue on a background thread AFWPMR; 2023/04/25 10:35:51; I; handleMessage() AFWSet; 2023/04/25 10:35:51; I; saaps AFWPMR; 2023/04/25 10:35:51; I; cdp saaps: ERROR_SUCCESS Plugin; 2023/04/25 10:35:51; I; com.sophos.mobilecontrol.client.android.plugin.afw is Initialized CORE; 2023/04/25 10:36:00; I; Command executed: SynchronizeRest id: 235 Result: -2 CORE; 2023/04/25 10:36:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='0', delay='86400', parameter=[]]' in queue. CORE; 2023/04/25 10:36:00; I; scheduleJob delay: 86400s AFWUti; 2023/04/25 10:36:00; I; setSmcPermissions() AFWUti; 2023/04/25 10:36:00; I; setLocationPermissions() AFWUti; 2023/04/25 10:36:00; I; Location required for user: true AFWUti; 2023/04/25 10:36:00; I; Location required for admin: true AFWUti; 2023/04/25 10:36:00; I; Location already fully granted: true AFWPMR; 2023/04/25 10:36:05; I; handleMessage() AFWPMR; 2023/04/25 10:36:05; I; handleMessage() CORE; 2023/04/25 10:36:05; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='1', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:36:05; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:36:05; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:36:05; I; inserted command='Command [type='UpdateApplicationFiles', transitionId='-1', commandId='2', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:36:05; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='3', delay='10', parameter=[]]' in queue. CORE; 2023/04/25 10:36:05; I; inserted command='Command [type='cmd_safety_net_attestation', transitionId='-1', commandId='4', delay='9', parameter=[]]' in queue. CORE; 2023/04/25 10:36:05; I; Command executed: SynchronizeRest id: 235 Result: -100 CORE; 2023/04/25 10:36:05; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='5', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:36:05; I; setSmcPermissions() AFWUti; 2023/04/25 10:36:05; I; setLocationPermissions() AFWUti; 2023/04/25 10:36:05; I; Location required for user: true AFWUti; 2023/04/25 10:36:05; I; Location required for admin: true AFWUti; 2023/04/25 10:36:05; I; Location already fully granted: true CORE; 2023/04/25 10:36:16; I; Command executed: cmd_get_attestation id: 1 Result: -500 CORE; 2023/04/25 10:36:16; I; Excuting command cmd_safety_net_attestation SAFETYNET; 2023/04/25 10:36:16; I; Google API client version: 12451000 SAFETYNET; 2023/04/25 10:36:16; I; Google API APK version: 230617045 CORE; 2023/04/25 10:36:17; I; Command executed: cmd_safety_net_attestation id: 4 Result: 0 CORE; 2023/04/25 10:36:17; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:36:18; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:36:18; I; Command executed: cmd_get_attestation id: 3 Result: -500 CORE; 2023/04/25 10:36:18; I; scheduleJob delay: 60s CORE; 2023/04/25 10:37:41; I; starting next scheduled command in engine CORE; 2023/04/25 10:37:41; I; Excuting command UpdateApplicationFiles UpdateApplicationFiles; 2023/04/25 10:37:43; I; Installed items written to installed.xml CORE; 2023/04/25 10:37:43; I; Command executed: UpdateApplicationFiles id: 2 Result: 0 CORE; 2023/04/25 10:37:43; I; scheduleJob delay: 86400s CORE; 2023/04/25 10:37:45; W; there was a problem with syncing before, starting directly a sync CORE; 2023/04/25 10:37:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='6', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:37:45; I; Excuting command SynchronizeRest Sophos; 2023/04/25 10:37:45; I; No new update available Sophos; 2023/04/25 10:37:45; I; The app is in the standby bucket 5 REST; 2023/04/25 10:37:45; I; read unsecured SSL flag:false REST; 2023/04/25 10:37:45; I; device is online TMEX; 2023/04/25 10:37:45; I; checkServerTrusted CORE; 2023/04/25 10:37:45; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='7', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 10:37:45; I; handleMessage() Sophos; 2023/04/25 10:37:45; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 10:37:45; I; onHandleIntent() CORE; 2023/04/25 10:37:45; I; Command executed: SynchronizeRest id: 6 Result: 0 CORE; 2023/04/25 10:37:45; I; Excuting command updataAppData CORE; 2023/04/25 10:37:45; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='8', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:37:45; I; setSmcPermissions() AFWUti; 2023/04/25 10:37:45; I; setLocationPermissions() AFWUti; 2023/04/25 10:37:45; I; Location required for user: true AFWUti; 2023/04/25 10:37:45; I; Location required for admin: true AFWUti; 2023/04/25 10:37:45; I; Location already fully granted: true CORE; 2023/04/25 10:37:45; I; Command executed: updataAppData id: 7 Result: 0 CORE; 2023/04/25 10:37:45; I; scheduleJob delay: 86400s NOTIFICATION; 2023/04/25 10:40:48; I; receiver called NOTIFICATION; 2023/04/25 10:40:48; I; receiver called NOTIFICATION; 2023/04/25 10:40:48; I; receiver called NOTIFICATION; 2023/04/25 10:40:48; I; receiver called NOTIFICATION; 2023/04/25 10:40:48; I; Triggering Intent for action with text: Neue Bildschirmsperre einrichten CORE; 2023/04/25 10:41:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='9', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:41:02; I; Excuting command SynchronizeRest Sophos; 2023/04/25 10:41:02; I; No new update available Sophos; 2023/04/25 10:41:02; I; The app is in the standby bucket 5 REST; 2023/04/25 10:41:02; I; read unsecured SSL flag:false REST; 2023/04/25 10:41:02; I; device is online TMEX; 2023/04/25 10:41:02; I; checkServerTrusted CORE; 2023/04/25 10:41:03; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='10', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 10:41:03; I; handleMessage() Sophos; 2023/04/25 10:41:03; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 10:41:03; I; onHandleIntent() CORE; 2023/04/25 10:41:03; I; Command executed: SynchronizeRest id: 9 Result: 0 CORE; 2023/04/25 10:41:03; I; Excuting command updataAppData CORE; 2023/04/25 10:41:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='11', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:41:03; I; setSmcPermissions() AFWUti; 2023/04/25 10:41:03; I; setLocationPermissions() AFWUti; 2023/04/25 10:41:03; I; Location required for user: true AFWUti; 2023/04/25 10:41:03; I; Location required for admin: true AFWUti; 2023/04/25 10:41:03; I; Location already fully granted: true CORE; 2023/04/25 10:41:03; I; Command executed: updataAppData id: 10 Result: 0 CORE; 2023/04/25 10:41:03; I; scheduleJob delay: 86400s CORE; 2023/04/25 10:42:53; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='12', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:42:53; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:42:53; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='13', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:42:53; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:42:54; I; Command executed: cmd_get_attestation id: 12 Result: -500 CORE; 2023/04/25 10:42:54; I; scheduleJob delay: 60s CORE; 2023/04/25 10:43:54; I; starting next scheduled command in engine CORE; 2023/04/25 10:43:54; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 10:43:55; I; Installed items written to installed.xml Sophos; 2023/04/25 10:43:55; I; No new update available Sophos; 2023/04/25 10:43:55; I; The app is in the standby bucket 5 REST; 2023/04/25 10:43:55; I; read unsecured SSL flag:false REST; 2023/04/25 10:43:56; I; device is online TMEX; 2023/04/25 10:44:01; I; checkServerTrusted CORE; 2023/04/25 10:44:01; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='14', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 10:44:01; I; handleMessage() Sophos; 2023/04/25 10:44:01; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 10:44:01; I; onHandleIntent() CORE; 2023/04/25 10:44:01; I; Command executed: SynchronizeRest id: 13 Result: 0 CORE; 2023/04/25 10:44:01; I; Excuting command updataAppData CORE; 2023/04/25 10:44:01; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='15', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:44:01; I; setSmcPermissions() AFWUti; 2023/04/25 10:44:01; I; setLocationPermissions() AFWUti; 2023/04/25 10:44:01; I; Location required for user: true AFWUti; 2023/04/25 10:44:01; I; Location required for admin: true AFWUti; 2023/04/25 10:44:01; I; Location already fully granted: true CORE; 2023/04/25 10:44:01; I; Command executed: updataAppData id: 14 Result: 0 CORE; 2023/04/25 10:44:01; I; scheduleJob delay: 86400s CORE; 2023/04/25 10:44:09; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='16', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:44:09; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:44:09; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='17', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:44:09; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:44:09; I; Command executed: cmd_get_attestation id: 16 Result: -500 CORE; 2023/04/25 10:44:09; I; scheduleJob delay: 60s CORE; 2023/04/25 10:44:26; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='18', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:44:26; I; Excuting command cmd_get_attestation CORE; 2023/04/25 10:44:26; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='19', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 10:44:26; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 10:44:26; I; Command executed: cmd_get_attestation id: 18 Result: -500 CORE; 2023/04/25 10:44:26; I; scheduleJob delay: 60s CORE; 2023/04/25 10:45:09; I; starting next scheduled command in engine CORE; 2023/04/25 10:45:09; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 10:45:10; I; Installed items written to installed.xml Sophos; 2023/04/25 10:45:10; I; No new update available Sophos; 2023/04/25 10:45:10; I; The app is in the standby bucket 5 REST; 2023/04/25 10:45:10; I; read unsecured SSL flag:false REST; 2023/04/25 10:45:10; I; device is online TMEX; 2023/04/25 10:45:10; I; checkServerTrusted CORE; 2023/04/25 10:45:11; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='20', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 10:45:11; I; handleMessage() Sophos; 2023/04/25 10:45:11; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 10:45:11; I; onHandleIntent() CORE; 2023/04/25 10:45:11; I; Command executed: SynchronizeRest id: 17 Result: 0 CORE; 2023/04/25 10:45:11; I; Excuting command updataAppData CORE; 2023/04/25 10:45:11; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='21', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:45:11; I; setSmcPermissions() AFWUti; 2023/04/25 10:45:11; I; setLocationPermissions() AFWUti; 2023/04/25 10:45:11; I; Location required for user: true AFWUti; 2023/04/25 10:45:11; I; Location required for admin: true AFWUti; 2023/04/25 10:45:11; I; Location already fully granted: true CORE; 2023/04/25 10:45:11; I; Command executed: updataAppData id: 20 Result: 0 CORE; 2023/04/25 10:45:11; I; scheduleJob delay: 86400s CORE; 2023/04/25 10:45:26; I; starting next scheduled command in engine CORE; 2023/04/25 10:45:26; I; scheduleJob delay: 86400s FCM; 2023/04/25 10:46:41; I; FCMessage received CORE; 2023/04/25 10:46:41; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='22', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 10:46:41; I; Excuting command SynchronizeRest Sophos; 2023/04/25 10:46:41; I; No new update available Sophos; 2023/04/25 10:46:41; I; The app is in the standby bucket 5 REST; 2023/04/25 10:46:41; I; read unsecured SSL flag:false REST; 2023/04/25 10:46:41; I; device is online TMEX; 2023/04/25 10:46:41; I; checkServerTrusted CORE; 2023/04/25 10:46:42; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='23', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 10:46:42; I; handleMessage() Sophos; 2023/04/25 10:46:42; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 10:46:42; I; onHandleIntent() CORE; 2023/04/25 10:46:42; I; Command executed: SynchronizeRest id: 22 Result: 0 CORE; 2023/04/25 10:46:42; I; Excuting command updataAppData CORE; 2023/04/25 10:46:42; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='24', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 10:46:42; I; setSmcPermissions() AFWUti; 2023/04/25 10:46:42; I; setLocationPermissions() AFWUti; 2023/04/25 10:46:42; I; Location required for user: true AFWUti; 2023/04/25 10:46:42; I; Location required for admin: true AFWUti; 2023/04/25 10:46:42; I; Location already fully granted: true CORE; 2023/04/25 10:46:42; I; Command executed: updataAppData id: 23 Result: 0 CORE; 2023/04/25 10:46:42; I; scheduleJob delay: 86400s CORE; 2023/04/25 11:24:11; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='25', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 11:24:11; I; Excuting command cmd_get_attestation CORE; 2023/04/25 11:24:11; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='26', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 11:24:11; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='27', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 11:24:11; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='28', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 11:24:11; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='29', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 11:24:11; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='30', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 11:24:11; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 11:24:12; I; Command executed: cmd_get_attestation id: 25 Result: -500 CORE; 2023/04/25 11:24:12; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 11:24:12; I; Excuting command cmd_get_attestation CORE; 2023/04/25 11:24:12; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 11:24:13; I; Command executed: cmd_get_attestation id: 27 Result: -500 CORE; 2023/04/25 11:24:13; I; scheduleJob delay: 60s CORE; 2023/04/25 11:26:00; I; starting next scheduled command in engine CORE; 2023/04/25 11:26:00; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 11:26:01; I; Installed items written to installed.xml Sophos; 2023/04/25 11:26:01; I; No new update available Sophos; 2023/04/25 11:26:01; I; The app is in the standby bucket 5 REST; 2023/04/25 11:26:01; I; read unsecured SSL flag:false REST; 2023/04/25 11:26:01; I; device is online TMEX; 2023/04/25 11:26:01; I; checkServerTrusted CORE; 2023/04/25 11:26:02; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='31', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 11:26:02; I; handleMessage() Sophos; 2023/04/25 11:26:02; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 11:26:02; I; onHandleIntent() CORE; 2023/04/25 11:26:02; I; Command executed: SynchronizeRest id: 26 Result: 0 CORE; 2023/04/25 11:26:02; I; Excuting command updataAppData CORE; 2023/04/25 11:26:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='32', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 11:26:02; I; setSmcPermissions() AFWUti; 2023/04/25 11:26:02; I; setLocationPermissions() AFWUti; 2023/04/25 11:26:02; I; Location required for user: true AFWUti; 2023/04/25 11:26:02; I; Location required for admin: true AFWUti; 2023/04/25 11:26:03; I; Location already fully granted: true CORE; 2023/04/25 11:26:03; I; Command executed: updataAppData id: 31 Result: 0 CORE; 2023/04/25 11:26:03; I; scheduleJob delay: 86400s CORE; 2023/04/25 12:57:02; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='33', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 12:57:02; I; Excuting command cmd_get_attestation CORE; 2023/04/25 12:57:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='34', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 12:57:02; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 12:57:03; I; Command executed: cmd_get_attestation id: 33 Result: -500 CORE; 2023/04/25 12:57:03; I; scheduleJob delay: 60s CORE; 2023/04/25 12:58:03; I; starting next scheduled command in engine CORE; 2023/04/25 12:58:03; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 12:58:03; I; Installed items written to installed.xml Sophos; 2023/04/25 12:58:03; I; No new update available Sophos; 2023/04/25 12:58:03; I; The app is in the standby bucket 5 REST; 2023/04/25 12:58:03; I; read unsecured SSL flag:false REST; 2023/04/25 12:58:03; I; device is online TMEX; 2023/04/25 12:58:04; I; checkServerTrusted CORE; 2023/04/25 12:58:04; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='35', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 12:58:04; I; handleMessage() Sophos; 2023/04/25 12:58:04; I; > handleAdminActionMessage() CORE; 2023/04/25 12:58:04; I; Command executed: SynchronizeRest id: 34 Result: 0 CORE; 2023/04/25 12:58:04; I; Excuting command updataAppData AFWQuer; 2023/04/25 12:58:04; I; onHandleIntent() CORE; 2023/04/25 12:58:04; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='36', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 12:58:04; I; setSmcPermissions() AFWUti; 2023/04/25 12:58:04; I; setLocationPermissions() AFWUti; 2023/04/25 12:58:04; I; Location required for user: true AFWUti; 2023/04/25 12:58:04; I; Location required for admin: true AFWUti; 2023/04/25 12:58:04; I; Location already fully granted: true CORE; 2023/04/25 12:58:04; I; Command executed: updataAppData id: 35 Result: 0 CORE; 2023/04/25 12:58:04; I; scheduleJob delay: 86400s CORE; 2023/04/25 13:37:55; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='37', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:37:55; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:37:55; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='38', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:37:55; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:37:55; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='39', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:37:55; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='40', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:37:55; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='41', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:37:55; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='42', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:37:56; I; Command executed: cmd_get_attestation id: 37 Result: -500 CORE; 2023/04/25 13:37:56; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 13:37:56; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:37:56; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:37:59; I; Command executed: cmd_get_attestation id: 39 Result: -500 CORE; 2023/04/25 13:37:59; I; scheduleJob delay: 60s CORE; 2023/04/25 13:37:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='43', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:37:59; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:37:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='44', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:37:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='45', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:37:59; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:37:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='46', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:37:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='47', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:37:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='48', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:37:59; I; Command executed: cmd_get_attestation id: 43 Result: -500 CORE; 2023/04/25 13:37:59; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 13:37:59; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:37:59; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:37:59; I; Command executed: cmd_get_attestation id: 45 Result: -500 CORE; 2023/04/25 13:37:59; I; scheduleJob delay: 60s CORE; 2023/04/25 13:38:01; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='49', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:38:01; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:38:01; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='50', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:38:01; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:38:01; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='51', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:38:01; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='52', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:38:01; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='53', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:38:01; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='54', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:38:01; I; Command executed: cmd_get_attestation id: 49 Result: -500 CORE; 2023/04/25 13:38:01; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 13:38:01; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:38:01; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:38:01; I; Command executed: cmd_get_attestation id: 51 Result: -500 CORE; 2023/04/25 13:38:01; I; scheduleJob delay: 60s CORE; 2023/04/25 13:38:17; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='55', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:38:17; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:38:17; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='56', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:38:17; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='57', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:38:17; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='58', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:38:17; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='59', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:38:17; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='60', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:38:17; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:38:18; I; Command executed: cmd_get_attestation id: 55 Result: -500 CORE; 2023/04/25 13:38:18; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 13:38:18; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:38:18; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:38:18; I; Command executed: cmd_get_attestation id: 57 Result: -500 CORE; 2023/04/25 13:38:18; I; scheduleJob delay: 60s CORE; 2023/04/25 13:38:59; I; starting next scheduled command in engine CORE; 2023/04/25 13:38:59; I; Excuting command SynchronizeRest CORE; 2023/04/25 13:38:59; I; starting next scheduled command in engine UpdateApplicationFiles; 2023/04/25 13:38:59; I; Installed items written to installed.xml Sophos; 2023/04/25 13:38:59; I; No new update available Sophos; 2023/04/25 13:38:59; I; The app is in the standby bucket 5 REST; 2023/04/25 13:38:59; I; read unsecured SSL flag:false REST; 2023/04/25 13:38:59; I; device is online TMEX; 2023/04/25 13:38:59; I; checkServerTrusted CORE; 2023/04/25 13:39:00; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='61', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 13:39:00; I; handleMessage() Sophos; 2023/04/25 13:39:00; I; > handleAdminActionMessage() CORE; 2023/04/25 13:39:00; I; Command executed: SynchronizeRest id: 38 Result: 0 AFWQuer; 2023/04/25 13:39:00; I; onHandleIntent() CORE; 2023/04/25 13:39:00; I; Excuting command updataAppData CORE; 2023/04/25 13:39:00; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='62', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 13:39:00; I; setSmcPermissions() AFWUti; 2023/04/25 13:39:00; I; setLocationPermissions() AFWUti; 2023/04/25 13:39:00; I; Location required for user: true AFWUti; 2023/04/25 13:39:00; I; Location required for admin: true AFWUti; 2023/04/25 13:39:00; I; Location already fully granted: true CORE; 2023/04/25 13:39:00; I; Command executed: updataAppData id: 61 Result: 0 CORE; 2023/04/25 13:39:00; I; scheduleJob delay: 86400s CORE; 2023/04/25 13:39:01; I; starting next scheduled command in engine CORE; 2023/04/25 13:39:01; I; scheduleJob delay: 86400s CORE; 2023/04/25 13:39:03; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='63', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:39:03; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:39:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='64', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:39:03; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='65', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:39:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='66', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:39:03; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='67', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:39:03; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='68', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:39:03; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:39:04; I; Command executed: cmd_get_attestation id: 63 Result: -500 CORE; 2023/04/25 13:39:04; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 13:39:04; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:39:04; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:39:04; I; Command executed: cmd_get_attestation id: 65 Result: -500 CORE; 2023/04/25 13:39:04; I; scheduleJob delay: 60s CORE; 2023/04/25 13:39:10; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='69', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:39:10; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:39:10; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='70', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:39:10; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='71', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:39:10; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='72', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:39:10; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='73', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:39:10; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='74', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:39:10; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:39:11; I; Command executed: cmd_get_attestation id: 69 Result: -500 CORE; 2023/04/25 13:39:11; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/25 13:39:11; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:39:11; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:39:11; I; Command executed: cmd_get_attestation id: 71 Result: -500 CORE; 2023/04/25 13:39:11; I; scheduleJob delay: 60s CORE; 2023/04/25 13:39:18; I; starting next scheduled command in engine CORE; 2023/04/25 13:39:18; I; scheduleJob delay: 60s CORE; 2023/04/25 13:40:11; I; starting next scheduled command in engine CORE; 2023/04/25 13:40:11; I; Excuting command SynchronizeRest CORE; 2023/04/25 13:40:11; I; starting next scheduled command in engine UpdateApplicationFiles; 2023/04/25 13:40:12; I; Installed items written to installed.xml Sophos; 2023/04/25 13:40:12; I; No new update available Sophos; 2023/04/25 13:40:12; I; The app is in the standby bucket 5 REST; 2023/04/25 13:40:12; I; read unsecured SSL flag:false REST; 2023/04/25 13:40:12; I; device is online TMEX; 2023/04/25 13:40:12; I; checkServerTrusted CORE; 2023/04/25 13:40:13; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='75', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 13:40:13; I; handleMessage() Sophos; 2023/04/25 13:40:13; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 13:40:13; I; onHandleIntent() CORE; 2023/04/25 13:40:13; I; Command executed: SynchronizeRest id: 64 Result: 0 CORE; 2023/04/25 13:40:13; I; Excuting command updataAppData CORE; 2023/04/25 13:40:13; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='76', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 13:40:13; I; setSmcPermissions() AFWUti; 2023/04/25 13:40:13; I; setLocationPermissions() AFWUti; 2023/04/25 13:40:13; I; Location required for user: true AFWUti; 2023/04/25 13:40:13; I; Location required for admin: true AFWUti; 2023/04/25 13:40:13; I; Location already fully granted: true CORE; 2023/04/25 13:40:13; I; Command executed: updataAppData id: 75 Result: 0 CORE; 2023/04/25 13:40:13; I; scheduleJob delay: 86400s CORE; 2023/04/25 13:40:18; I; starting next scheduled command in engine CORE; 2023/04/25 13:40:18; I; scheduleJob delay: 86400s CORE; 2023/04/25 13:46:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='77', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:46:59; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:46:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='78', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:46:59; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:47:00; I; Command executed: cmd_get_attestation id: 77 Result: -500 CORE; 2023/04/25 13:47:00; I; scheduleJob delay: 60s CORE; 2023/04/25 13:48:00; I; starting next scheduled command in engine CORE; 2023/04/25 13:48:00; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 13:48:00; I; Installed items written to installed.xml Sophos; 2023/04/25 13:48:00; I; No new update available Sophos; 2023/04/25 13:48:00; I; The app is in the standby bucket 5 REST; 2023/04/25 13:48:00; I; read unsecured SSL flag:false REST; 2023/04/25 13:48:00; I; device is online TMEX; 2023/04/25 13:48:00; I; checkServerTrusted CORE; 2023/04/25 13:48:01; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='79', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 13:48:01; I; handleMessage() Sophos; 2023/04/25 13:48:01; I; > handleAdminActionMessage() CORE; 2023/04/25 13:48:01; I; Command executed: SynchronizeRest id: 78 Result: 0 CORE; 2023/04/25 13:48:01; I; Excuting command updataAppData AFWQuer; 2023/04/25 13:48:01; I; onHandleIntent() CORE; 2023/04/25 13:48:01; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='80', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 13:48:01; I; setSmcPermissions() AFWUti; 2023/04/25 13:48:01; I; setLocationPermissions() AFWUti; 2023/04/25 13:48:01; I; Location required for user: true AFWUti; 2023/04/25 13:48:01; I; Location required for admin: true AFWUti; 2023/04/25 13:48:01; I; Location already fully granted: true CORE; 2023/04/25 13:48:01; I; Command executed: updataAppData id: 79 Result: 0 CORE; 2023/04/25 13:48:01; I; scheduleJob delay: 86400s CORE; 2023/04/25 13:48:20; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='81', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:48:20; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:48:20; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='82', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:48:20; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:48:20; I; Command executed: cmd_get_attestation id: 81 Result: -500 CORE; 2023/04/25 13:48:20; I; scheduleJob delay: 60s AEMCPH; 2023/04/25 13:48:56; I; Application restrictions set for package com.azure.authenticator CORE; 2023/04/25 13:49:05; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='83', delay='null', parameter=[]]' in queue. CORE; 2023/04/25 13:49:05; I; Excuting command cmd_get_attestation CORE; 2023/04/25 13:49:05; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='84', delay='60', parameter=[]]' in queue. CORE; 2023/04/25 13:49:05; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/25 13:49:05; I; Command executed: cmd_get_attestation id: 83 Result: -500 CORE; 2023/04/25 13:49:05; I; scheduleJob delay: 60s CORE; 2023/04/25 13:49:20; I; starting next scheduled command in engine CORE; 2023/04/25 13:49:20; I; Excuting command SynchronizeRest UpdateApplicationFiles; 2023/04/25 13:49:21; I; Installed items written to installed.xml Sophos; 2023/04/25 13:49:21; I; No new update available Sophos; 2023/04/25 13:49:21; I; The app is in the standby bucket 5 REST; 2023/04/25 13:49:21; I; read unsecured SSL flag:false REST; 2023/04/25 13:49:21; I; device is online TMEX; 2023/04/25 13:49:21; I; checkServerTrusted CORE; 2023/04/25 13:49:21; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='85', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/25 13:49:21; I; handleMessage() Sophos; 2023/04/25 13:49:21; I; > handleAdminActionMessage() AFWQuer; 2023/04/25 13:49:21; I; onHandleIntent() CORE; 2023/04/25 13:49:21; I; Command executed: SynchronizeRest id: 82 Result: 0 CORE; 2023/04/25 13:49:21; I; Excuting command updataAppData CORE; 2023/04/25 13:49:21; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='86', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/25 13:49:21; I; setSmcPermissions() AFWUti; 2023/04/25 13:49:21; I; setLocationPermissions() AFWUti; 2023/04/25 13:49:21; I; Location required for user: true AFWUti; 2023/04/25 13:49:21; I; Location required for admin: true AFWUti; 2023/04/25 13:49:21; I; Location already fully granted: true CORE; 2023/04/25 13:49:21; I; Command executed: updataAppData id: 85 Result: 0 CORE; 2023/04/25 13:49:21; I; scheduleJob delay: 86400s CORE; 2023/04/25 13:50:05; I; starting next scheduled command in engine CORE; 2023/04/25 13:50:05; I; scheduleJob delay: 86400s AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package ch.threema.app.work AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package com.azure.authenticator AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package com.microsoft.office.excel AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package com.microsoft.office.powerpoint AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package com.microsoft.office.word AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package com.sophos.smsec AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package com.sophos.sse AEMCPH; 2023/04/26 06:20:08; I; Application restrictions set for package de.blinkt.openvpn CORE; 2023/04/26 06:21:39; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='87', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:21:39; I; Excuting command cmd_get_attestation CORE; 2023/04/26 06:21:39; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='88', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 06:21:39; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='89', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:21:39; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='90', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 06:21:39; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='91', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:21:39; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='92', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 06:21:39; E; Cannot execute command. No command handler found for cmd_get_attestation com.sophos.mobilecontr; 2023/04/26 06:21:40; I; loglevel is set to 4, debug mode is off, build is release. SMCApp; 2023/04/26 06:21:40; I; SMC Client build 9.7.10108 SONY; 2023/04/26 06:21:40; I; Disabling Sony receivers CORE; 2023/04/26 06:21:40; I; removed 2 cmd_get_attestation commands from queue. CORE; 2023/04/26 06:21:40; I; Excuting command cmd_get_attestation Sophos; 2023/04/26 06:21:40; I; Start App protection watchdog AppProtection; 2023/04/26 06:21:40; I; App protection watchdog: load settings Sophos; 2023/04/26 06:21:40; I; No Apps to protect, run only monitor! CORE; 2023/04/26 06:21:40; I; Command executed: cmd_get_attestation id: 87 Result: -500 CORE; 2023/04/26 06:21:40; I; scheduleJob delay: 60s Sophos; 2023/04/26 06:21:40; I; No monitor present Sophos; 2023/04/26 06:21:40; I; Leaving App protection watchdog SmcService; 2023/04/26 06:21:40; I; not started by our recognizers ADMSVC; 2023/04/26 06:21:40; I; onCreate() called AFWUti; 2023/04/26 06:21:40; I; setSmcPermissions() AFWUti; 2023/04/26 06:21:40; I; setLocationPermissions() AFWUti; 2023/04/26 06:21:40; I; Location required for user: true AFWUti; 2023/04/26 06:21:40; I; Location required for admin: true AFWUti; 2023/04/26 06:21:40; I; Location already fully granted: true CORE; 2023/04/26 06:21:40; E; Cannot execute command. No command handler found for cmd_get_attestation AFWPMR; 2023/04/26 06:21:40; I; handleMessage() AFWSet; 2023/04/26 06:21:40; I; saaps AFWPMR; 2023/04/26 06:21:40; I; cdp saaps: ERROR_SUCCESS Plugin; 2023/04/26 06:21:40; I; com.sophos.mobilecontrol.client.android.plugin.afw is Initialized CORE; 2023/04/26 06:21:40; I; Command executed: cmd_get_attestation id: 87 Result: -500 CORE; 2023/04/26 06:21:40; I; scheduleJob delay: 60s AFWPMR; 2023/04/26 06:21:40; I; handleMessage() AFWPMR; 2023/04/26 06:21:40; I; handleMessage() CORE; 2023/04/26 06:21:40; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='0', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:21:40; I; Excuting command cmd_get_attestation CORE; 2023/04/26 06:21:40; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/26 06:21:40; I; Command executed: cmd_get_attestation id: 0 Result: -500 CORE; 2023/04/26 06:21:40; I; scheduleJob delay: 60s CORE; 2023/04/26 06:22:44; I; starting next scheduled command in engine CORE; 2023/04/26 06:22:44; I; Excuting command SynchronizeRest CORE; 2023/04/26 06:22:44; I; starting next scheduled command in engine CORE; 2023/04/26 06:22:44; I; starting next scheduled command in engine UpdateApplicationFiles; 2023/04/26 06:22:46; I; Installed items written to installed.xml com.sophos.mobilecontr; 2023/04/26 06:57:17; I; loglevel is set to 4, debug mode is off, build is release. SMCApp; 2023/04/26 06:57:17; I; SMC Client build 9.7.10108 SONY; 2023/04/26 06:57:17; I; Disabling Sony receivers ADMSVC; 2023/04/26 06:57:17; I; onCreate() called AFWUti; 2023/04/26 06:57:17; I; setSmcPermissions() AFWUti; 2023/04/26 06:57:17; I; setLocationPermissions() AFWUti; 2023/04/26 06:57:17; I; Location required for user: true AFWUti; 2023/04/26 06:57:17; I; Location required for admin: true AFWUti; 2023/04/26 06:57:17; I; Location already fully granted: true CORE; 2023/04/26 06:57:43; I; Excuting command SynchronizeRest Sophos; 2023/04/26 06:57:43; I; Start App protection watchdog AppProtection; 2023/04/26 06:57:43; I; App protection watchdog: load settings CORE; 2023/04/26 06:57:43; I; inserted command='Command [type='UpdateApplicationFiles', transitionId='-1', commandId='0', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 06:57:43; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='1', delay='10', parameter=[]]' in queue. CORE; 2023/04/26 06:57:43; I; inserted command='Command [type='cmd_safety_net_attestation', transitionId='-1', commandId='2', delay='9', parameter=[]]' in queue. Sophos; 2023/04/26 06:57:43; I; No Apps to protect, run only monitor! Sophos; 2023/04/26 06:57:43; I; No monitor present Sophos; 2023/04/26 06:57:43; I; Leaving App protection watchdog Sophos; 2023/04/26 06:57:43; I; No new update available Sophos; 2023/04/26 06:57:43; I; The app is in the standby bucket 5 REST; 2023/04/26 06:57:43; I; read unsecured SSL flag:false REST; 2023/04/26 06:57:43; I; device is online TMEX; 2023/04/26 06:57:44; I; checkServerTrusted CORE; 2023/04/26 06:57:45; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='3', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/26 06:57:55; I; handleMessage() AFWSet; 2023/04/26 06:57:55; I; saaps AFWPMR; 2023/04/26 06:57:55; I; cdp saaps: ERROR_SUCCESS Plugin; 2023/04/26 06:57:55; I; com.sophos.mobilecontrol.client.android.plugin.afw is Initialized AFWPMR; 2023/04/26 06:57:55; I; handleMessage() Sophos; 2023/04/26 06:57:55; I; > handleAdminActionMessage() AFWQuer; 2023/04/26 06:57:55; I; onHandleIntent() CORE; 2023/04/26 06:57:55; I; Command executed: SynchronizeRest id: 88 Result: 0 CORE; 2023/04/26 06:57:55; I; Excuting command updataAppData CORE; 2023/04/26 06:57:55; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='4', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/26 06:57:55; I; setSmcPermissions() AFWUti; 2023/04/26 06:57:55; I; setLocationPermissions() AFWUti; 2023/04/26 06:57:55; I; Location required for user: true AFWUti; 2023/04/26 06:57:55; I; Location required for admin: true AFWUti; 2023/04/26 06:57:55; I; Location already fully granted: true AFWPMR; 2023/04/26 06:57:56; I; handleMessage() AFWPMR; 2023/04/26 06:57:57; I; handleMessage() CORE; 2023/04/26 06:57:57; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='5', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:57:57; I; Command executed: updataAppData id: 3 Result: 0 CORE; 2023/04/26 06:57:57; I; Excuting command cmd_safety_net_attestation SAFETYNET; 2023/04/26 06:57:57; I; Google API client version: 12451000 SAFETYNET; 2023/04/26 06:57:57; I; Google API APK version: 231312045 CORE; 2023/04/26 06:57:57; I; Command executed: cmd_safety_net_attestation id: 2 Result: 0 CORE; 2023/04/26 06:57:57; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/26 06:57:57; I; Excuting command cmd_get_attestation CORE; 2023/04/26 06:57:57; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/26 06:57:57; I; Command executed: cmd_get_attestation id: 1 Result: -500 CORE; 2023/04/26 06:57:57; I; scheduleJob delay: 60s CORE; 2023/04/26 06:57:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='6', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:57:59; I; Excuting command cmd_get_attestation CORE; 2023/04/26 06:57:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='7', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 06:57:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='8', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:57:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='9', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 06:57:59; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='10', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 06:57:59; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='11', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 06:57:59; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/26 06:58:01; I; Command executed: cmd_get_attestation id: 6 Result: -500 CORE; 2023/04/26 06:58:01; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/26 06:58:01; I; Excuting command cmd_get_attestation CORE; 2023/04/26 06:58:01; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/26 06:58:02; I; Command executed: cmd_get_attestation id: 8 Result: -500 CORE; 2023/04/26 06:58:02; I; scheduleJob delay: 60s CORE; 2023/04/26 06:58:57; I; starting next scheduled command in engine CORE; 2023/04/26 06:58:57; I; Excuting command UpdateApplicationFiles UpdateApplicationFiles; 2023/04/26 06:58:57; I; Installed items written to installed.xml CORE; 2023/04/26 06:58:57; I; Command executed: UpdateApplicationFiles id: 0 Result: 0 CORE; 2023/04/26 06:58:57; I; scheduleJob delay: 60s CORE; 2023/04/26 06:59:02; I; starting next scheduled command in engine CORE; 2023/04/26 06:59:02; I; Excuting command SynchronizeRest Sophos; 2023/04/26 06:59:02; I; No new update available Sophos; 2023/04/26 06:59:02; I; The app is in the standby bucket 5 REST; 2023/04/26 06:59:02; I; read unsecured SSL flag:false REST; 2023/04/26 06:59:02; I; device is online TMEX; 2023/04/26 06:59:02; I; checkServerTrusted CORE; 2023/04/26 06:59:02; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='12', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/26 06:59:02; I; handleMessage() Sophos; 2023/04/26 06:59:02; I; > handleAdminActionMessage() AFWQuer; 2023/04/26 06:59:02; I; onHandleIntent() CORE; 2023/04/26 06:59:02; I; Command executed: SynchronizeRest id: 7 Result: 0 CORE; 2023/04/26 06:59:02; I; Excuting command updataAppData CORE; 2023/04/26 06:59:02; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='13', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/26 06:59:02; I; setSmcPermissions() AFWUti; 2023/04/26 06:59:02; I; setLocationPermissions() AFWUti; 2023/04/26 06:59:02; I; Location required for user: true AFWUti; 2023/04/26 06:59:02; I; Location required for admin: true AFWUti; 2023/04/26 06:59:02; I; Location already fully granted: true CORE; 2023/04/26 06:59:02; I; Command executed: updataAppData id: 12 Result: 0 CORE; 2023/04/26 06:59:02; I; scheduleJob delay: 86400s CORE; 2023/04/26 06:59:57; I; starting next scheduled command in engine CORE; 2023/04/26 06:59:57; I; scheduleJob delay: 86400s com.sophos.mobilecontr; 2023/04/26 07:50:43; I; loglevel is set to 4, debug mode is off, build is release. SMCApp; 2023/04/26 07:50:43; I; SMC Client build 9.7.10108 SONY; 2023/04/26 07:50:43; I; Disabling Sony receivers ADMSVC; 2023/04/26 07:50:44; I; onCreate() called AFWUti; 2023/04/26 07:50:44; I; setSmcPermissions() AFWUti; 2023/04/26 07:50:44; I; setLocationPermissions() AFWUti; 2023/04/26 07:50:44; I; Location required for user: true AFWUti; 2023/04/26 07:50:44; I; Location required for admin: true AFWUti; 2023/04/26 07:50:44; I; Location already fully granted: true CORE; 2023/04/26 07:51:09; I; scheduleJob delay: 86400s Sophos; 2023/04/26 07:51:09; I; Start App protection watchdog AppProtection; 2023/04/26 07:51:09; I; App protection watchdog: load settings Sophos; 2023/04/26 07:51:09; I; No Apps to protect, run only monitor! Sophos; 2023/04/26 07:51:09; I; No monitor present CORE; 2023/04/26 07:51:09; I; inserted command='Command [type='UpdateApplicationFiles', transitionId='-1', commandId='0', delay='60', parameter=[]]' in queue. Sophos; 2023/04/26 07:51:09; I; Leaving App protection watchdog CORE; 2023/04/26 07:51:09; I; scheduleJob delay: 60s CORE; 2023/04/26 07:51:09; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='1', delay='10', parameter=[]]' in queue. CORE; 2023/04/26 07:51:09; I; scheduleJob delay: 10s CORE; 2023/04/26 07:51:09; I; inserted command='Command [type='cmd_safety_net_attestation', transitionId='-1', commandId='2', delay='9', parameter=[]]' in queue. CORE; 2023/04/26 07:51:09; I; scheduleJob delay: 9s AFWPMR; 2023/04/26 07:51:09; I; handleMessage() AFWSet; 2023/04/26 07:51:09; I; saaps AFWPMR; 2023/04/26 07:51:09; I; cdp saaps: ERROR_SUCCESS Plugin; 2023/04/26 07:51:09; I; com.sophos.mobilecontrol.client.android.plugin.afw is Initialized AFWPMR; 2023/04/26 07:51:10; I; handleMessage() AFWPMR; 2023/04/26 07:51:10; I; handleMessage() CORE; 2023/04/26 07:51:10; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='3', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 07:51:10; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/26 07:51:10; I; Excuting command cmd_get_attestation CORE; 2023/04/26 07:51:10; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/26 07:51:10; I; Command executed: cmd_get_attestation id: 3 Result: -500 CORE; 2023/04/26 07:51:10; I; scheduleJob delay: 9s CORE; 2023/04/26 07:51:19; I; starting next scheduled command in engine CORE; 2023/04/26 07:51:19; I; Excuting command cmd_safety_net_attestation CORE; 2023/04/26 07:51:19; I; starting next scheduled command in engine CORE; 2023/04/26 07:51:19; I; scheduleJob delay: 60s SAFETYNET; 2023/04/26 07:51:19; I; Google API client version: 12451000 SAFETYNET; 2023/04/26 07:51:19; I; Google API APK version: 231312045 CORE; 2023/04/26 07:51:19; I; Command executed: cmd_safety_net_attestation id: 2 Result: 0 CORE; 2023/04/26 07:51:19; I; scheduleJob delay: 60s CORE; 2023/04/26 07:51:19; I; starting next scheduled command in engine CORE; 2023/04/26 07:51:19; I; scheduleJob delay: 60s CORE; 2023/04/26 07:52:10; I; starting next scheduled command in engine CORE; 2023/04/26 07:52:10; I; Excuting command UpdateApplicationFiles UpdateApplicationFiles; 2023/04/26 07:52:11; I; Installed items written to installed.xml CORE; 2023/04/26 07:52:11; I; Command executed: UpdateApplicationFiles id: 0 Result: 0 CORE; 2023/04/26 07:52:11; I; scheduleJob delay: 86400s CORE; 2023/04/26 07:52:19; I; starting next scheduled command in engine CORE; 2023/04/26 07:52:19; I; scheduleJob delay: 86400s CORE; 2023/04/26 07:52:19; I; starting next scheduled command in engine CORE; 2023/04/26 07:52:19; I; scheduleJob delay: 86400s CORE; 2023/04/26 07:52:20; I; starting next scheduled command in engine CORE; 2023/04/26 07:52:20; I; scheduleJob delay: 86400s com.sophos.mobilecontr; 2023/04/26 07:54:44; I; loglevel is set to 4, debug mode is off, build is release. SMCApp; 2023/04/26 07:54:45; I; SMC Client build 9.7.10108 SONY; 2023/04/26 07:54:45; I; Disabling Sony receivers ADMSVC; 2023/04/26 07:54:45; I; onCreate() called AFWUti; 2023/04/26 07:54:45; I; setSmcPermissions() AFWUti; 2023/04/26 07:54:45; I; setLocationPermissions() AFWUti; 2023/04/26 07:54:45; I; Location required for user: true AFWUti; 2023/04/26 07:54:45; I; Location required for admin: true AFWUti; 2023/04/26 07:54:45; I; Location already fully granted: true CORE; 2023/04/26 07:55:11; I; scheduleJob delay: 86400s Sophos; 2023/04/26 07:55:11; I; Start App protection watchdog AppProtection; 2023/04/26 07:55:11; I; App protection watchdog: load settings Sophos; 2023/04/26 07:55:11; I; No Apps to protect, run only monitor! Sophos; 2023/04/26 07:55:11; I; No monitor present Sophos; 2023/04/26 07:55:11; I; Leaving App protection watchdog CORE; 2023/04/26 07:55:11; I; inserted command='Command [type='UpdateApplicationFiles', transitionId='-1', commandId='0', delay='60', parameter=[]]' in queue. CORE; 2023/04/26 07:55:11; I; scheduleJob delay: 60s CORE; 2023/04/26 07:55:11; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='1', delay='10', parameter=[]]' in queue. CORE; 2023/04/26 07:55:11; I; scheduleJob delay: 10s CORE; 2023/04/26 07:55:11; I; inserted command='Command [type='cmd_safety_net_attestation', transitionId='-1', commandId='2', delay='9', parameter=[]]' in queue. CORE; 2023/04/26 07:55:11; I; scheduleJob delay: 9s AFWPMR; 2023/04/26 07:55:11; I; handleMessage() AFWSet; 2023/04/26 07:55:11; I; saaps AFWPMR; 2023/04/26 07:55:11; I; cdp saaps: ERROR_SUCCESS Plugin; 2023/04/26 07:55:11; I; com.sophos.mobilecontrol.client.android.plugin.afw is Initialized AFWPMR; 2023/04/26 07:55:11; I; handleMessage() AFWPMR; 2023/04/26 07:55:11; I; handleMessage() CORE; 2023/04/26 07:55:11; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='3', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 07:55:11; I; removed 1 cmd_get_attestation commands from queue. CORE; 2023/04/26 07:55:11; I; Excuting command cmd_get_attestation CORE; 2023/04/26 07:55:11; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/26 07:55:11; I; Command executed: cmd_get_attestation id: 3 Result: -500 CORE; 2023/04/26 07:55:11; I; scheduleJob delay: 9s CORE; 2023/04/26 07:55:20; I; starting next scheduled command in engine CORE; 2023/04/26 07:55:20; I; Excuting command cmd_safety_net_attestation SAFETYNET; 2023/04/26 07:55:20; I; Google API client version: 12451000 SAFETYNET; 2023/04/26 07:55:20; I; Google API APK version: 231312045 CORE; 2023/04/26 07:55:20; I; Command executed: cmd_safety_net_attestation id: 2 Result: 0 CORE; 2023/04/26 07:55:20; I; scheduleJob delay: 60s CORE; 2023/04/26 07:55:20; I; starting next scheduled command in engine CORE; 2023/04/26 07:55:20; I; scheduleJob delay: 60s CORE; 2023/04/26 07:55:21; I; starting next scheduled command in engine CORE; 2023/04/26 07:55:21; I; scheduleJob delay: 60s CORE; 2023/04/26 07:56:11; I; starting next scheduled command in engine CORE; 2023/04/26 07:56:11; I; Excuting command UpdateApplicationFiles UpdateApplicationFiles; 2023/04/26 07:56:12; I; Installed items written to installed.xml CORE; 2023/04/26 07:56:12; I; Command executed: UpdateApplicationFiles id: 0 Result: 0 CORE; 2023/04/26 07:56:12; I; scheduleJob delay: 86400s CORE; 2023/04/26 07:56:20; I; starting next scheduled command in engine CORE; 2023/04/26 07:56:20; I; scheduleJob delay: 86400s CORE; 2023/04/26 07:56:20; I; starting next scheduled command in engine CORE; 2023/04/26 07:56:20; I; scheduleJob delay: 86400s CORE; 2023/04/26 07:56:21; I; starting next scheduled command in engine CORE; 2023/04/26 07:56:21; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:39:37; I; starting next scheduled command in engine CORE; 2023/04/26 10:39:37; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:39:37; I; starting next scheduled command in engine CORE; 2023/04/26 10:39:37; I; starting next scheduled command in engine CORE; 2023/04/26 10:39:37; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:39:37; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:39:37; I; starting next scheduled command in engine CORE; 2023/04/26 10:39:37; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:39:37; I; starting next scheduled command in engine CORE; 2023/04/26 10:39:37; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:42:23; I; starting next scheduled command in engine CORE; 2023/04/26 10:42:23; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:46:43; I; starting next scheduled command in engine CORE; 2023/04/26 10:46:43; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:46:43; I; starting next scheduled command in engine CORE; 2023/04/26 10:46:43; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:46:43; I; starting next scheduled command in engine CORE; 2023/04/26 10:46:43; I; scheduleJob delay: 86400s CORE; 2023/04/26 10:46:43; I; starting next scheduled command in engine CORE; 2023/04/26 10:46:43; I; scheduleJob delay: 86400s CORE; 2023/04/26 11:27:05; I; starting next scheduled command in engine CORE; 2023/04/26 11:27:05; I; scheduleJob delay: 86400s CORE; 2023/04/26 12:58:53; I; starting next scheduled command in engine CORE; 2023/04/26 12:58:53; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:29:40; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='4', delay='null', parameter=[]]' in queue. CORE; 2023/04/26 13:29:40; I; Excuting command SynchronizeRest Sophos; 2023/04/26 13:29:40; I; No new update available Sophos; 2023/04/26 13:29:40; I; The app is in the standby bucket 5 REST; 2023/04/26 13:29:40; I; read unsecured SSL flag:false REST; 2023/04/26 13:29:40; I; device is online TMEX; 2023/04/26 13:29:41; I; checkServerTrusted CORE; 2023/04/26 13:29:42; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='5', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/26 13:29:42; I; handleMessage() Sophos; 2023/04/26 13:29:42; I; > handleAdminActionMessage() AFWQuer; 2023/04/26 13:29:42; I; onHandleIntent() CORE; 2023/04/26 13:29:42; I; Command executed: SynchronizeRest id: 4 Result: 0 CORE; 2023/04/26 13:29:42; I; Excuting command updataAppData CORE; 2023/04/26 13:29:42; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='6', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/26 13:29:42; I; setSmcPermissions() AFWUti; 2023/04/26 13:29:42; I; setLocationPermissions() AFWUti; 2023/04/26 13:29:42; I; Location required for user: true AFWUti; 2023/04/26 13:29:42; I; Location required for admin: true AFWUti; 2023/04/26 13:29:42; I; Location already fully granted: true CORE; 2023/04/26 13:29:42; I; Command executed: updataAppData id: 5 Result: 0 CORE; 2023/04/26 13:29:42; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:40:30; I; starting next scheduled command in engine CORE; 2023/04/26 13:40:30; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:40:30; I; starting next scheduled command in engine CORE; 2023/04/26 13:40:30; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:40:30; I; starting next scheduled command in engine CORE; 2023/04/26 13:40:30; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:40:30; I; starting next scheduled command in engine CORE; 2023/04/26 13:40:30; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:50:10; I; starting next scheduled command in engine CORE; 2023/04/26 13:50:10; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:50:10; I; starting next scheduled command in engine CORE; 2023/04/26 13:50:10; I; scheduleJob delay: 86400s CORE; 2023/04/26 13:50:10; I; starting next scheduled command in engine CORE; 2023/04/26 13:50:10; I; scheduleJob delay: 86400s AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package ch.threema.app.work AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package com.azure.authenticator AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package com.microsoft.office.excel AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package com.microsoft.office.powerpoint AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package com.microsoft.office.word AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package com.sophos.smsec AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package com.sophos.sse AEMCPH; 2023/04/27 06:19:57; I; Application restrictions set for package de.blinkt.openvpn com.sophos.mobilecontr; 2023/04/27 07:08:22; I; loglevel is set to 4, debug mode is off, build is release. SMCApp; 2023/04/27 07:08:22; I; SMC Client build 9.7.10108 SONY; 2023/04/27 07:08:22; I; Disabling Sony receivers ADMSVC; 2023/04/27 07:08:22; I; onCreate() called AFWUti; 2023/04/27 07:08:22; I; setSmcPermissions() AFWUti; 2023/04/27 07:08:22; I; setLocationPermissions() AFWUti; 2023/04/27 07:08:22; I; Location required for user: true AFWUti; 2023/04/27 07:08:22; I; Location required for admin: true AFWUti; 2023/04/27 07:08:22; I; Location already fully granted: true CORE; 2023/04/27 07:08:22; I; starting next scheduled command in engine CORE; 2023/04/27 07:08:22; I; starting next scheduled command in engine CORE; 2023/04/27 07:08:22; I; scheduleJob delay: 86400s CORE; 2023/04/27 07:08:22; I; scheduleJob delay: 86400s CORE; 2023/04/27 07:08:22; I; scheduleJob delay: 86400s Sophos; 2023/04/27 07:08:22; I; Start App protection watchdog AppProtection; 2023/04/27 07:08:22; I; App protection watchdog: load settings Sophos; 2023/04/27 07:08:22; I; No Apps to protect, run only monitor! Sophos; 2023/04/27 07:08:22; I; No monitor present Sophos; 2023/04/27 07:08:22; I; Leaving App protection watchdog AFWPMR; 2023/04/27 07:08:35; I; handleMessage() AFWSet; 2023/04/27 07:08:35; I; saaps AFWPMR; 2023/04/27 07:08:35; I; cdp saaps: ERROR_SUCCESS Plugin; 2023/04/27 07:08:35; I; com.sophos.mobilecontrol.client.android.plugin.afw is Initialized AFWPMR; 2023/04/27 07:08:36; I; handleMessage() AFWPMR; 2023/04/27 07:08:36; I; handleMessage() CORE; 2023/04/27 07:08:36; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='0', delay='null', parameter=[]]' in queue. CORE; 2023/04/27 07:08:36; I; Excuting command cmd_get_attestation CORE; 2023/04/27 07:08:36; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/27 07:08:36; I; Command executed: cmd_get_attestation id: 0 Result: -500 CORE; 2023/04/27 07:08:36; I; scheduleJob delay: 86400s CORE; 2023/04/27 07:08:50; I; inserted command='Command [type='UpdateApplicationFiles', transitionId='-1', commandId='1', delay='60', parameter=[]]' in queue. CORE; 2023/04/27 07:08:50; I; scheduleJob delay: 60s CORE; 2023/04/27 07:08:50; I; inserted command='Command [type='cmd_get_attestation', transitionId='-1', commandId='2', delay='10', parameter=[]]' in queue. CORE; 2023/04/27 07:08:50; I; scheduleJob delay: 10s CORE; 2023/04/27 07:08:50; I; inserted command='Command [type='cmd_safety_net_attestation', transitionId='-1', commandId='3', delay='9', parameter=[]]' in queue. CORE; 2023/04/27 07:08:50; I; scheduleJob delay: 9s CORE; 2023/04/27 07:08:59; I; starting next scheduled command in engine CORE; 2023/04/27 07:08:59; I; Excuting command cmd_safety_net_attestation SAFETYNET; 2023/04/27 07:08:59; I; Google API client version: 12451000 SAFETYNET; 2023/04/27 07:08:59; I; Google API APK version: 231312045 CORE; 2023/04/27 07:08:59; I; Command executed: cmd_safety_net_attestation id: 3 Result: 0 CORE; 2023/04/27 07:08:59; I; scheduleJob delay: 10s CORE; 2023/04/27 07:09:00; I; starting next scheduled command in engine CORE; 2023/04/27 07:09:00; I; Excuting command cmd_get_attestation CORE; 2023/04/27 07:09:00; E; Cannot execute command. No command handler found for cmd_get_attestation CORE; 2023/04/27 07:09:00; I; Command executed: cmd_get_attestation id: 2 Result: -500 CORE; 2023/04/27 07:09:00; I; scheduleJob delay: 60s CORE; 2023/04/27 07:09:09; I; starting next scheduled command in engine CORE; 2023/04/27 07:09:09; I; scheduleJob delay: 60s CORE; 2023/04/27 07:09:50; I; starting next scheduled command in engine CORE; 2023/04/27 07:09:50; I; Excuting command UpdateApplicationFiles UpdateApplicationFiles; 2023/04/27 07:09:51; I; Installed items written to installed.xml CORE; 2023/04/27 07:09:51; I; Command executed: UpdateApplicationFiles id: 1 Result: 0 CORE; 2023/04/27 07:09:51; I; scheduleJob delay: 86400s CORE; 2023/04/27 07:10:00; I; starting next scheduled command in engine CORE; 2023/04/27 07:10:00; I; scheduleJob delay: 86400s CORE; 2023/04/27 07:10:09; I; starting next scheduled command in engine CORE; 2023/04/27 07:10:09; I; scheduleJob delay: 86400s CORE; 2023/04/27 07:32:27; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='4', delay='null', parameter=[]]' in queue. CORE; 2023/04/27 07:32:27; I; Excuting command SynchronizeRest Sophos; 2023/04/27 07:32:27; I; No new update available Sophos; 2023/04/27 07:32:27; I; The app is in the standby bucket 5 REST; 2023/04/27 07:32:27; I; read unsecured SSL flag:false REST; 2023/04/27 07:32:27; I; device is online TMEX; 2023/04/27 07:32:27; I; checkServerTrusted CORE; 2023/04/27 07:32:28; I; inserted command='Command [type='updataAppData', transitionId='-1', commandId='5', delay='null', parameter=[]]' in queue. AFWPMR; 2023/04/27 07:32:28; I; handleMessage() Sophos; 2023/04/27 07:32:28; I; > handleAdminActionMessage() CORE; 2023/04/27 07:32:28; I; Command executed: SynchronizeRest id: 4 Result: 0 CORE; 2023/04/27 07:32:28; I; Excuting command updataAppData AFWQuer; 2023/04/27 07:32:28; I; onHandleIntent() CORE; 2023/04/27 07:32:28; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='6', delay='86400', parameter=[]]' in queue. AFWUti; 2023/04/27 07:32:28; I; setSmcPermissions() AFWUti; 2023/04/27 07:32:28; I; setLocationPermissions() AFWUti; 2023/04/27 07:32:28; I; Location required for user: true AFWUti; 2023/04/27 07:32:28; I; Location required for admin: true AFWUti; 2023/04/27 07:32:28; I; Location already fully granted: true CORE; 2023/04/27 07:32:28; I; Command executed: updataAppData id: 5 Result: 0 CORE; 2023/04/27 07:32:28; I; scheduleJob delay: 86400s UI; 2023/04/27 07:32:43; I; SMC Client build 9.7.10108 UI; 2023/04/27 07:32:43; I; Device manufacturer: samsung model: SM-G991B build number: TP1A.220624.014.G991BXXU7EWCH UI; 2023/04/27 07:32:43; I; Device ID: 1167620 UI; 2023/04/27 07:32:43; I; Management mode: AE managed device UI; 2023/04/27 07:32:43; I; fingerprint: samsung/o1sxeea/o1s:13/TP1A.220624.014/G991BXXU7EWCH:user/release-keys UI; 2023/04/27 07:32:43; I; Server: https://smc-device-if-cloudstation-eu-central-1.prod.hydra.sophos.com/client-api/1167620 SENDLOGS; 2023/04/27 07:32:52; I; bugreport request returned: true UI; 2023/04/27 07:34:06; I; SMC Client build 9.7.10108 UI; 2023/04/27 07:34:06; I; Device manufacturer: samsung model: SM-G991B build number: TP1A.220624.014.G991BXXU7EWCH UI; 2023/04/27 07:34:06; I; Device ID: 1167620 UI; 2023/04/27 07:34:06; I; Management mode: AE managed device UI; 2023/04/27 07:34:06; I; fingerprint: samsung/o1sxeea/o1s:13/TP1A.220624.014/G991BXXU7EWCH:user/release-keys UI; 2023/04/27 07:34:06; I; Server: https://smc-device-if-cloudstation-eu-central-1.prod.hydra.sophos.com/client-api/1167620 SENDLOGS; 2023/04/27 07:34:11; I; bugreport request returned: false Sophos; 2023/04/27 07:34:17; I; logfiles mailed/sent. FCM; 2023/04/27 07:39:57; I; FCMessage received CORE; 2023/04/27 07:39:57; I; inserted command='Command [type='SynchronizeRest', transitionId='-1', commandId='7', delay='null', parameter=[]]' in queue. CORE; 2023/04/27 07:39:57; I; Excuting command SynchronizeRest Sophos; 2023/04/27 07:39:57; I; No new update available Sophos; 2023/04/27 07:39:57; I; The app is in the standby bucket 5 REST; 2023/04/27 07:39:57; I; read unsecured SSL flag:false REST; 2023/04/27 07:39:58; I; device is online TMEX; 2023/04/27 07:39:58; I; checkServerTrusted Sophos; 2023/04/27 07:39:58; E; > handleAdminActionMessage() Sophos; 2023/04/27 07:40:12; E; > handleAdminActionMessage()
3. com.sophos.mobilecontrol.client.android.crash.sophos.log
Tracefile touched (app started or preference toggled) at 2023/04/25 10:29:50 This is com.sophos.mobilecontrol.client.android.crash.sophos.log OS Version: 5.4.147-26203352-abG991BXXU7EWCH(G991BXXU7EWCH) OS API Level: 33 (13) Device: o1s, Model (Product): SM-G991B (o1sxeea) Manufacturer: samsung, Base_OS (Release, Product): (13, G991BXXU7EWCH) Display (px): 1080 wide and 2176 high. 480 densityDpi Display (dp): 360 wide and 725 high. Font scale = 1.0 Locale: de_DE Sophos App (version, build): com.sophos.mobilecontrol.client.android (9.7.10108, 10108) Installed: 1682411388860
I don't know, if I have to change the debug level for the logs. I hope that they are significant enough.
We are also having the same issue with our Samsung (a series) Android Enterprise fully managed devices in Sophos Mobile rebooting randomly daily. I don't think this is related to an issue with Sophos Mobile or any particular UEM as found this article impacting Intune Fully Corporate-Owned User Devices self-rebooting almost daily : Intune (reddit.com) but interested if Sophos have had any other reported issues and aware of the problem and working with other providers.
