New Sophos Support Phone Numbers in Effect July 1st, 2023

Android smartphones reboot few times a week, no updates

Good morning,

since a couple of weeks ago, I'm experiencing a very annoying issue on all managed (no Android work profile, complete management) Android phones.

They reboot with no apparent reason at least once a week, causing colleagues not be reachable until they input PIN to start the device.

Sophos MDM manages Samsung A52s, A53s, xCover and Galaxy S21+, all of them are affected by this problem.

Any known solution?

Added Tags
[edited by: GlennSen at 9:39 AM (GMT -8) on 25 Feb 2023]
Parents Reply Children