UPDATE: THIS ISSUE HAS BEEN SOLVED - PLEASE RE TRY ACTIVATING SANDBOXIE NORMALLY. LET US KNOW IF YOU ENCOUNTER ANY NEW ISSUES WITH ACTIVATIONS.
If you are experiencing issues activating Sandboxie, please be sure of the following:
1 - You are using Sandboxie 5.302- TLS 1.1/2 is not turned off (click on start type inetcpl.cpl --> Go to the Advanced tab and ensure Use TLS is checked)
If the problems persist, please provide the following information in this thread:
1- Sandboxie version
2 - Screenshot of the error message
3 - Screenshot of TLS settings as covered above
4 - Windows update status (is it up to date, if so what version? )
Also, please let us know if the Offline Activation works for you:
Offline activation --> please use this link, as the one in the offline activations steps will failOffline activation steps
Good day Sandboxie staff.
I updated to sandboxie 5.30 and I am unable to register and activate my product. I provided the information you requested below.
1 - Yes I'm using Sandboxie 5.302- Yes TLS 1.1/2 is not turned off.
Also, please let us know if the Offline Activation works for you: Does Not Work
Thank you for the information, I have alerted the devs for review and next steps.
I'll post an update as soon as they provide me with one.
Barb@SophosCommunity Support Engineer | Sophos Technical Support Knowledge Base | @SophosSupport | Sign up for SMS Alerts If a post solves your question use the 'This helped me' link.
I am using Sandboxie 5.3 with Windows 7, and I think I am having the same Activation Failure problem. I am not certain how to find the TLS, but Sandboxie has worked for years without any problems. Thank You... Ronnie