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AD Sync tool is deleting a groupmembership in Sophos Central

when I run the AD sync a specific server in Sophos Central is moved from AD group to no group. However, the group is available in Central and I can manually move the server back there. But a sync deletes this assignment again. In AD, the server can be found in the appropriate group. In the preview of the sync tool no change is shown.
Maybe someone knows the solution.



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  • Hello Allex, 

    Thanks for the update and that's a really good thing to hear. If you don't mind will you be able to share the steps carried out to fix the issue? this will help lots of our customers/end users who may face the same issue in the future. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community
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