We're pleased to announce that the 2021 XG Academy Series registration is now available! Attendees of this exclusive webinar series will learn how Sophos XG Firewall provides all-in-one protection: securing customers from network threats and extendin...

Hey Everyone, Our Top Community users for 2020 have been announced!  Below is the list of our top users who have contributed greatly to the Sophos Community in 2020. Our 2020 Winners rfcat_vk 9255 BAlfson 7680 lferrara 3832 Each use...

Hey Everyone, Finally, our top Community users for each product group leaderboard for Q4 2020 have been announced! Our Q4 2020 Winners XG Firewall rfcat_vk 2434 Sophos UTM 9 BAlfson 1765 Safeguard Encryption MichaelMcLannahan 241 On-Premis...

Hey Everyone, Finally, our top Community users for each product group leaderboard for Q3 2020 have been announced! Our Q3 2020 Winners XG Firewall rfcat_vk 2403 Sophos UTM 9 BAlfson 2132 Encryption MichaelMcLannahan 325 On-Premise Endpoint...

Hey Everyone, Finally, our top Community users for each product group leaderboard for Q2 2020 have been announced! Our Q2 2020 Winners: XG Firewall rfcat_vk 2107 Sophos UTM 9 BAlfson 1971 Endpoint Security and Control QC 406 Intercept X ME...

On December 15, 2020, Sophos will be changing the system used for sending SMS notifications. No action is required if you would like to continue receiving SMS alerts. Changes Addition of new email notifications that users can sign up for In order ...

Hi Sophos Partners! We’re really excited to have shared content from our Sophos SE Bootcamp with our trusted channel partners, available via https://sophos.com/sebootcamp2020. Join this special Technical SophSkills session to find out mor...

Hi Community, Overview We are actively investigating user reports of Sophos Community login issues related to SophosID The following error page is being displayed: Resolved Issue has now been resolved, apologies for any inconveniences cased. For aff...

Tell us a little bit about your background  I was born in Ahmedabad, Gujarat and I hold a bachelor’s degree in Information technology from Nirma University. I am extremely passionate about...

Hi Sophos Community! On behalf of the Sophos Community Team, I sincerely hope all of you and your loved ones have been keeping healthy and staying safe. If you haven’t already seen it, Sophos has published a very useful “Keeping you secur...

Please note: The Sophos Community will be down for approximately 5 hours, starting at 1300 UTC. 

Hi All,

Please note that we are completing maintenance work on Saturday, August 8th between 07:00am to 11:00am (UTC).

Customers may have limited functionality during this window. Registrations and key activations will be unavailable during this period:

• XG device registration should be re-tried after the maintenance window
• Central Assets and Evaluations will not be synced during this time, manual re-sync will be performed…

Hey Everyone,

Our ideas.sophos.com site currently offers a variety of login options. This is great for convenience, both for users, and unfortunately for spammers as well. In an effort to ultimately make it easier and better for everyone using the site, we'll be switching over to use Sophos ID exclusively. Basic email, Facebook, and Google logins will no longer be available, and only Sophos ID logins will be supported…

Hey Everyone,

Our top Community users for each product group leaderboard for Q1 2020 has been announced!

Each user will be awarded the 2020 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store.

Note: Our leaderboard rewards program is outlined here.

Heartiest congratulations to the winners and our sincere thanks to everyone for your valuable contributions to our Sophos Community! 

Our Q1…

• Florentino Sanchez (FloSupport)- Sophos Community Manager
• Sean Kowalenko (seank)- Malware Incident Responder, Global Support Esca…

SophosID is migrating identity providers. As a result, you are required you to log in to any application using your SophosID before March 31, 2020 in order to maintain your current credentials.

Visit our Feedback on User Assistance group to suggest new content for our online help, startup guides, knowledge base and videos, or tell us how we can improve what we already have!

Who can participate?

All Sophos Community members!

Guidelines for suggestions

Product Documentation

• Built around product functionality (proactive how-to configuration and setup)
• Describes only standard setup and configuration in common …

Hey Everyone,

Happy New Year! With the start of 2020, we would like to thank each and everyone who contributed to our Sophos Community! 

We'd like to recognize and pass on our sincere thanks to the top 3 Sophos Community contributors for the year of 2019.

For their outstanding contributions and wonderful assistance, each user will be immortalized with the 2019 Top Contributor of the Year award and a $100 gift certificate…

Hey Everyone,

Our top Community users for each product group leaderboard for Q3 and Q4 2019 has been announced!

Each user will be awarded with the 2019 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store along with a 1 year Sophos Home Premium subscription.

Note: Our leaderboard rewards program is outlined here.

Congratulations to the winners and our sincere thanks to everyone for your…

Hey Community,

The Sophos SMS Mobile Notification Service is a free of charge service that provides proactive SMS alerting for Sophos products and Sophos Central services. You’re immediately prompted in the event an issue arises, so you’ll know exactly what’s going on, what the impact is, and how to fix it.

• Just sign up for the service and select the products for which you would like to receive alerts…

Hi Community,

We have had reports of some users experiencing issues while browsing the Sophos Community. There was a problem with some JavaScript files being removed. We took out the references to those files until they were replaced.

Earlier today (Friday), the missing JavaScript files were replaced and we have just put the references to those files back in. 

• Any users still experiencing issues are requested to clear…

Hey Community,

Our top users for each product group leaderboard for Q1 and Q2 will be awarded with the 2019 Top Contributor of the Quarter award and receive a $10 gift certificate to The Sophos Store along with 1 year Sophos Home Premium subscription.

Our leaderboard rewards program is outlined in this post.

Congratulations to the winners and thank you to everyone for your valuable contributions to our community! [:)]

Our Q1…

I'm pleased to announce that very shortly we will be updating and improving the Sophos Community's search function.

Searching on the community currently brings you existing community posts, community blog posts, PDF documentation, and knowledge base articles. This aims to deliver a lot of the support related content you maybe looking for.

Shortly, when we move over to using https://search.sophos.com/, your default…

Hi All,

Due to a planned maintenance update, the Sophos Community will be unavailable on Saturday, March 9th for approximately an hour at approximately 08:00 CST (14:00 GMT). 

The site will show a maintenance page during the work similar to:

The work is urgently required and involves updates to make the platform more stable. Apologies for any inconvenience caused by this.

Regards,

Flo

Hi All, We have created a short survey to gather feedback on whether we should offer additional channels for contacting Sophos Technical Support via messaging apps. Currently customers can correspond with Support via phone, web form, email, web porta...