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Delete Sophos ID Account

I want to delete my Sophos ID account.

Is it possible?
If so, what do I need to do?
I'm not very good at English, so some of the sentences may not be correct.
So it may look like spam. But I'm really in trouble.

Thank you.

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Parents Reply
  • Hello Emmanuel,

    I received the email that my Sophos ID has been deleted!

    But I can still sign in to my account...
    And this reply post is also successful...

    I'm pretty sure my Sophos ID is still alive. I'm confused by this situation.

    What should I do next?

    Thank you.

  • Hello Omae,

    You would need to speak with Customer Care, your Sophos ID might different than your Sophos Community ID, so for example I can delete this ID you are using with your current email account and you won't be able to access again, unless you create a new one Sophos ID with the Same email account then it will recreate it, but if the Sophjos ID you’re using is the same as the one before, then it will be re-create it. 


    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • Hello Emmanuel,

    Does that mean I can't try to sign in to see if my account has been deleted, and there's no way for me to check except by email?

    I'm confused.
    At midnight today (time in my country), I'm going to talk to the agent again.

    I didn't think it would be this hard to delete my account....

    Thank you.

  • Hello Emmanuel,

    I've decided to give up on the deletion.
    I was told that my home license would not allow me to delete it, and that my account would be automatically disabled after some time.

    Thank you for being so kind to someone who is about to leave.
    I really appreciate it.

    Thank you very much.