I want to delete my Sophos ID account.
Hello Omae,
I have deleted your account from the first time you requested in the community, however, since you keep accessing and registering with different Emails I am not sure which email and ID are you referring to, but I keep deleting them, If you need to delete your Sophos ID, you need to reach out to our Customer Care team, so they can delete your account. You can send me a PM if you have any questions.
Regards,
Hello Emmanuel,
I didn't realize that, so I registered in the community again. However, as you think, what I want most is to delete my Sophos ID.
Now I opened the support page, looking for a way to contact the Customer Care Team. But I can't log in and it keeps saying AGENT OFFLINE. Am I on the wrong page?
I don't speak English and would prefer to communicate via text. Is there any way to contact the team by text?
Thank you.
Thank you for the follow-up.
Chat isn’t available during the weekend, but if you try during the week you should be able to reach out to them via the Chat.