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Delete Sophos ID Account

I want to delete my Sophos ID account.

Is it possible?
If so, what do I need to do?
I'm not very good at English, so some of the sentences may not be correct.
So it may look like spam. But I'm really in trouble.

Thank you.


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  • Hello Omae,

    I have deleted your account from the first time you requested in the community, however, since you keep accessing and registering with different Emails I am not sure which email and ID are you referring to, but I keep deleting them,  If you need to delete your Sophos ID, you need to reach out to our Customer Care team, so they can delete your account. You can send me a PM if you have any questions.

    Regards,


     
    Emmanuel (EmmoSophos)
    Community Support Engineer | Sophos Technical Support
    Sophos Support VideosProduct Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • Hello Emmanuel,

    I didn't realize that, so I registered in the community again. However, as you think, what I want most is to delete my Sophos ID.

    Now I opened the support page, looking for a way to contact the Customer Care Team. But I can't log in and it keeps saying AGENT OFFLINE. Am I on the wrong page?

    I don't speak English and would prefer to communicate via text. Is there any way to contact the team by text?

    Thank you.

Reply
  • Hello Emmanuel,

    I didn't realize that, so I registered in the community again. However, as you think, what I want most is to delete my Sophos ID.

    Now I opened the support page, looking for a way to contact the Customer Care Team. But I can't log in and it keeps saying AGENT OFFLINE. Am I on the wrong page?

    I don't speak English and would prefer to communicate via text. Is there any way to contact the team by text?

    Thank you.

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