Can't figure out how to submit a new support ticket

I'm having issues with my Sophos Mobile Admin Page, I believe someone changed the permissions of the main account, limiting to only API access, and I can't seem to find how to contact the support via email. 
Clicking on the Support Portal in the top Menu Group brings me back to the main Sophos sales page, trying to register brings me to a page that indicates that my Registry Request has been received but I don't type anything in, so I'm not sure how Sophos has received anything. Images below

Clicking the link for the article below brings me to a blog indicating that "Support Portal disabled for essential update"

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