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Support Portal logout issue

Attention Sophos support portal admins ...

FYI if a user logs out of support.sophos.com they get dumped on the home page of Salesforce.com.

Something tells me this is a setting that got overlooked when you switched support portals. Would probably be better to dump visitors back on support.sophos.com and not salesforce.com

Try it yourself to see what I mean ...

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  • Yes I think you are correct. I don't ever explicitly click the Sign Out button unless I go back to the tab I had opened earlier, try to navigate somewhere and I get an error telling me I am unauthorized (or something to that effect). I assume it is because the site has timed out and it seems all I should have to do is click Log Out and then immediately log back in. This is when I get redirected to salesforce.com

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