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it would be very cool, when the ftp server hostname is displayed here.
when migrated to new support portal, i had to guess..
Thank you for your feedback, Max!
FTP server is same and the details can be found here: https://community.sophos.com/kb/en-us/113454
Secil YanikSenior Business Analyst, Support & ServicesSupport Videos | Product Documentation | @SophosSupport | Sign up for SMS AlertsIf a post solves your question, please use the 'Verify Answer' button.
i quess right in this moment, but a hint (additional the link to kb) in this window could help lots of other people.
you click on "create credentials" and then you must search for a knowledgebase article to find this small textstring?
No good ticket creation experience :-P