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Discussions Unable to add an AP6 to location "malaysia"

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Unable to add an AP6 to location "malaysia"

dirkkotte 13 days ago

I am unable to add an AP6 to a site "malaysia".

( Pasir Gudang, Johor, Malaysia )

If i select this location, no accesspoints are availeble ... or AP's added with a different (german) location are removed.

Ideas why?

Are the AP6 devices pre-located?

Added TAGs
[edited by: Raphael Alganes at 1:46 PM (GMT -7) on 22 Apr 2024]

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Vivek Jagad 9 days ago +1 verified

Hi dirkkotte , Thank you for reaching out to the community, APs come in different SKUs. FCC for US, ETSI for Europe and rest of the world. So which SKU have you purchased ? You are configuring on Sophos…

+1 Vivek Jagad 9 days ago

Hi dirkkotte ,

Thank you for reaching out to the community, APs come in different SKUs. FCC for US, ETSI for Europe and rest of the world. So which SKU have you purchased ?
You are configuring on Sophos Central right ?

Thanks & Regards,
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0 dirkkotte 9 days ago in reply to Vivek Jagad

Hi,

thanks for the answer.

Now we know the european AP's can't be used in ASIA environment.

Dirk

Systema Gesellschaft für angewandte Datentechnik mbH // Sophos Platinum Partner
Sophos Solution Partner since 2003
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