Sophos Central Bug: assign or remove AP to or from AP6 SSID: An unexpected error occurred while processing the request

well, those devices in combination with Central do not work properly. SSID changes are not reflected by the device.

Also with every change the same error appears. If I edit a normal APX SSID all is fine.

Now I have removed the SSID from the AP6, rebooted the AP6 via Central, it rebooted, shows in management that there is no SSID assigned, still it is sending out the SSID I removed.

Will put the devices back in their box and they will go back to our reseller.

Out of curiosity, did you start an official support case with Sophos?

BrucekConvergent said:

official support case with Sophos

no, I would not want that during testing. the most basic things in management should just work. how we go with wireless support cases at Sophos can be seen here:  Central Wireless RADIUS: Roaming Clients between APX320 and APX530 lose connection when on APX530

Case is still open, every 2 weeks I need to enable remote access for Sophos Support but that's all.

BrucekConvergent said:

official support case with Sophos

no, I would not want that during testing. the most basic things in management should just work. how we go with wireless support cases at Sophos can be seen here:  Central Wireless RADIUS: Roaming Clients between APX320 and APX530 lose connection when on APX530

Case is still open, every 2 weeks I need to enable remote access for Sophos Support but that's all.

Hello there,

Can you share the Case ID you have with Support about this issue?

Regards,