Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 4 replies
  • Subscribers 13 subscribers
  • Views 3231 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Central Bug: assign or remove AP to or from AP6 SSID: An unexpected error occurred while processing the request

LHerzog

I have created an AP6 SSID with RADIUS 802.1X. So far so fine.

Now, whenever I add or remove an AP6 AP and click save, I get this error

An unexpected error occurred while processing the request
When I cancel afterwards, the change has been applied anyway.
It's the same when I click next at the bottom and then safe.
looks like we're the only ones using such a basic function?


This thread was automatically locked due to age.
Parents
  • 0

    well, those devices in combination with Central do not work properly. SSID changes are not reflected by the device.

    Also with every change the same error appears. If I edit a normal APX SSID all is fine.

    Now I have removed the SSID from the AP6, rebooted the AP6 via Central, it rebooted, shows in management that there is no SSID assigned, still it is sending out the SSID I removed.

    Will put the devices back in their box and they will go back to our reseller.

Reply
  • 0

    well, those devices in combination with Central do not work properly. SSID changes are not reflected by the device.

    Also with every change the same error appears. If I edit a normal APX SSID all is fine.

    Now I have removed the SSID from the AP6, rebooted the AP6 via Central, it rebooted, shows in management that there is no SSID assigned, still it is sending out the SSID I removed.

    Will put the devices back in their box and they will go back to our reseller.

Children
Unfiltered HTML