Unscannable content bug in XG?

Hello there,

Thank you for contacting the Sophos Community.

This is a known issue that is being investigated under NC-145076.

As a workaround, you can add an exclusion for fqdn ^acroipm2\.adobe\.com\.?/ and skip "Malware and content scanning" check

For more info take a look at the following KB https://support.sophos.com/support/s/article/KBA-000010038?language=en_US

Regards,

I've been getting a slew of these as well.  I downloaded the zip file in an online sandbox and it's corrupted.  It's a zip file called 2016.zip and has a png file inside of it called 1.png.

Yes we are seeing the same.

Yea refer the RESOLVED Advisory: Sophos Firewall Malware detection of unscannable on the website acroipm2.adobe.com

Yesterday we had the same for:

Malware 'Unscannable' was detected and blocked in a download from sp.booking.com

And when someone wants to download