Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Reports showing IP rather than websites visited by users

Hi Community...

Please assist - Customer has a sophos 125 XG SFOS 20.0.2 running web filter and support license only- Web filtering works fine - Customer requested a report on a specific user on websites visited/ internet usage - Reports show IP address rather than the website name - Call logged with support - Support saying we need to have  Network protection license to pull reports with website names rather than the Public IP.

I ve requested the documentation for this which im still waiting for...