Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Unable to access remote access VPN L2TP Client from main office

Hi 

I am trying to ping/RDP L2TP client from Main office but unable to access but through L2TP client I can access my office network.

Thank you

Policy tester

Rules and policies

NAT Rule



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  • Hi  , what is the use-case you are trying out by pinging the virtual ip assigned to the L2TP client? 

    You should be able to ping virtual ip assigned to the L2TP client from SFOS or from the LAN client of SFOS (as per your diagram).

    Do you have Firewall rule enabled to accept LAN to VPN for the hosts of interest? if not, this is required.

    Do this while pinging virtual ip assigned to the L2TP client either from SFOS or from LAN client of SFOS

    tcpdump -n host <l2tp ip> and icmp

    In working case, you should be seeing packets egressing from ppp0 interface and ingressing back.

  • Actually we have some users that are working from remote, we need to give them technical support via RDP or VNC mostly are windows based clients.

    I already created  firewall rule and in policy tester it accept LAN to VPN (you can see screenshot above)

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