hi am looking to see our XG310 I have factory reset it but its still coming up with our name on it any way to remove this .
Thanks
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hi am looking to see our XG310 I have factory reset it but its still coming up with our name on it any way to remove this .
Thanks
Hi School Administrator ,
Thank you for reaching out to the community, please refer = Unable to deregister the Sophos Firewall.
Thanks & Regards,
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Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
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Hi School Administrator If you are referring to Sophos Firewall registration (appliance registration details) and license management, it is now migrated from MySophos into Sophos Central. If you want to change your firewall registration's existing account (company info) to a different account then the below steps will help.
Transfer firewalls between Sophos Central accounts
https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=firewall-transfer-customers
After the successful transfer, the appliance will be part of that new account, and details and name will reflect on the Firewall GUI about the new account (company name)..
Regards,
Vishal Ranpariya
Technical Account Manager | Sophos Technical Support
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If a post solves your question use the 'Verify Answer' link.
Basically, you are the owner of the firewall and SFOS always needs an owner.
What do you want to do? Sell it to someone else?
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