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Sophos Firewall

Discussions how to remove device registration details XG310

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how to remove device registration details XG310

School Administrator 6 months ago

hi am looking to see our XG310 I have factory reset it but its still coming up with our name on it any way to remove this .

Thanks

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Vishal_R 6 months ago +1 suggested

Hi School Administrator If you are referring to Sophos Firewall registration (appliance registration details) and license management, it is now migrated from MySophos into Sophos Central. If you want to…

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0 Vishal_R 6 months ago

Hi School Administrator If you are referring to Sophos Firewall registration (appliance registration details) and license management, it is now migrated from MySophos into Sophos Central. If you want to change your firewall registration's existing account (company info) to a different account then the below steps will help.

Transfer firewalls between Sophos Central accounts
https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=firewall-transfer-customers

After the successful transfer, the appliance will be part of that new account, and details and name will reflect on the Firewall GUI about the new account (company name)..

Regards,

Vishal Ranpariya
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Vishal_R 6 months ago

Hi School Administrator If you are referring to Sophos Firewall registration (appliance registration details) and license management, it is now migrated from MySophos into Sophos Central. If you want to change your firewall registration's existing account (company info) to a different account then the below steps will help.

Transfer firewalls between Sophos Central accounts
https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=firewall-transfer-customers

After the successful transfer, the appliance will be part of that new account, and details and name will reflect on the Firewall GUI about the new account (company name)..

Regards,

Vishal Ranpariya
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up +1 Vote Down

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0 LuCar Toni 6 months ago in reply to Vishal_R

Basically, you are the owner of the firewall and SFOS always needs an owner.

What do you want to do? Sell it to someone else?

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