Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Firewall

Discussions Sync AD users to Sophos firewall

Sophos Firewall requires membership for participation - click to join

Thread Info

State Not Answered
Locked Locked
Replies 2 replies
Subscribers 42 subscribers
Views 2785 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sync AD users to Sophos firewall

Emad Al-qwassmi over 1 year ago

How to solve this problem I've been added all groups but not any user

This thread was automatically locked due to age.

0 Manish Pandey over 1 year ago

Hi Emad Al-qwassmi ,

Possible to share the access id for dev team to check?alternative you can share tomcat.log csc.log and applog.log from device with in Private message to me?

Thanks

Manish
Cancel
Vote Up 0 Vote Down

Cancel
0 Vishal_R over 1 year ago in reply to Manish Pandey

Hi Emad Al-qwassmi Can you please share your current firmware version? In the past we observed such an issue where the group name has an apostrophe (') failing an import with the same error as per your shared error snapshot and an issue is fixed with version 19.0.2 MR2 and 19.5.0 onwards, please check your current firmware is latest one and if not then upgrade and confirm the results and if the firmware version is latest but still error is there then please share the request logs to Manish Pandey as per previous comment to provide your suspected observations from those logs.

Regards,

Vishal Ranpariya
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

Cancel