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Sophos XG v18 is not booting automatically

I have a little but annoying problem with my Sophos XG Home installation.

After installing the new v18 onto my Hardware, Grub does not boot automatically the OS. I have to plugin a keyboard and hit Enter every time.

Is there a way to tell Grub to boot automatically "18_0_0_321" ?



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  • Hi  

    I have just deployed a test XG on a virtual instance and did not encounter this problem you are having.

    I do get the GRUB boot loader screen but there is a count clock before it boots to the default listed.  If you press the keys on the keyboard, then this stops the count down and you would then have to manually select the option.

    After using the keyboard before countdown expired, it then disappears leaving me to manually select the option:

    Please let us know if you are depressing the keys on the keyboard or if the keyboard in use is possibly faulty.  Try booting it without the keyboard connected.

    Thanks!

    KingChris
    Community Support | Sophos Support

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  • My firewall is sitting on a shelf near the cable router.

    I don't have attached any peripherals. Not even a monitor.

    All USB ports are empty.

    In theory nothing could interrupt this countdown.

  • I have exactly the same problem with nearly the same HW (aliexpress, 6 Ports but I7) and setup (directly connected to the router at the basement).

    There is no countdown and I have normally no HW attached to the firewall. Since the update to v18 GRUB displaces and needs to hit ENTER to boot.

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  • I have exactly the same problem with nearly the same HW (aliexpress, 6 Ports but I7) and setup (directly connected to the router at the basement).

    There is no countdown and I have normally no HW attached to the firewall. Since the update to v18 GRUB displaces and needs to hit ENTER to boot.

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