We sporadic get an central alert like this:
Android Enterprise connection error (Unauthorized access. Make sure all required APIs are enabled.)
I can't find any documentation on this error, can someone please explain whats the matter?
Thank you in advance!
can you share the screenshot?
I just acknowledged the alert, sorry! Will post a screenshot on the next occurrence.
Hi ChristianD Could you please specify the product with which are you facing the issue?More details on your scenario would help us to categorize the post in a correct forum and help us to assist you better.You may check the article- https://community.sophos.com/kb/en-us/132727
KeyurCommunity Support Engineer | Sophos Support Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts | If a post solves your question use the 'This helped me' link
Yes of course: We are facing the issue with Sophos Central Mobile. The alert is shown in Overview > Alerts. We are using Android Enterprise work profiles.
Thank you for the article - I allready checked that, unfortunatelly there is no explanation.
You should open this Thread in the proper Community.
You're right. Can you please move the thread to the proposed Community?
to be able to move the thread, please join the mobile community and then we will move the thread there.
I joined the community, thank you.
Are you seeing this error on a single device? Could you please share the screenshot of the error and also please check by login to https://play.google.com/work and see if you have permission to same.