Link checker stopped working

Hi Wayne Franklin 

I have checked this with our team and seems that this is something which would require an in-depth investigation and hence I would request you to open a support case and PM me the case details. 

I am experiencing the same problem. I don't have an enterprise license, so I'm not allowed to open a support case. This is a bug in the Sophos Mobile app.

I submitted the following support request but the support person directed me to this community forum. Can you provide a solution?

My support request:  Link checker in Sophos Mobile (now Intercept X for mobile) won't work because Intercept X does not appear in the Android system's list of available browser apps. In order to turn on link checker, I am instructed to select Intercept X as my default browser in Android settings. But Intercept X is not presented as an option there. The developer needs to properly register the app as a browser with the Android OS. This is Android version 10.

Hi Kujuku Shima 

You might not be getting that option as Android 10 was not listed as a supported OS till now.

I need to confirm this with our Product specialist team whether it is supported with Sophos Mobile 9.5. I'll let you know once I have an update on this.

Hi Kujuku Shima 

You might not be getting that option as Android 10 was not listed as a supported OS till now.

I need to confirm this with our Product specialist team whether it is supported with Sophos Mobile 9.5. I'll let you know once I have an update on this.