UPDATE: THIS ISSUE HAS BEEN SOLVED - PLEASE RE TRY ACTIVATING SANDBOXIE NORMALLY. LET US KNOW IF YOU ENCOUNTER ANY NEW ISSUES WITH ACTIVATIONS.
If you are experiencing issues activating Sandboxie, please be sure of the following:
1 - You are using Sandboxie 5.302- TLS 1.1/2 is not turned off (click on start type inetcpl.cpl --> Go to the Advanced tab and ensure Use TLS is checked)
If the problems persist, please provide the following information in this thread:
1- Sandboxie version
2 - Screenshot of the error message
3 - Screenshot of TLS settings as covered above
4 - Windows update status (is it up to date, if so what version? )
Also, please let us know if the Offline Activation works for you:
Offline activation --> please use this link, as the one in the offline activations steps will failOffline activation steps
Thank you for providing the information. I have been sharing it with the devs and website team so that they can investigate and correct the problems.I'll post an update as soon as I receive one.
Thank you for your understanding!
Barb@SophosCommunity Support Engineer | Sophos Technical Support Knowledge Base | @SophosSupport | Sign up for SMS Alerts If a post solves your question use the 'This helped me' link.