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High amount of SPAM, settings seem fine

Hello community,

we are receiving a huge amount of spam daily, even though the anti-spam settings seem to be fine.

We adjust the anti-spam settings via the two sliders. Are there any more options for controlling spam?

 

Also, how can I check the current database version? The update policy is applied, but I cant tell if it really is updating anything for PureMessage.

Thanks in advance.



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Parents Reply
  • Hi  

    When you download the new version from your Sophos ID, it will also have an upgrade document for the next version. Sophos has started providing an upgrade document with the new version rather than as public document.

    If you still want, I can give you the older upgrade document for the Pure Message for Exchange 3.1 version. Please refer to this document for that. You can also contact your partner from whom you purchased this product to have help on the upgrade part.

    Regards,

    Jasmin
    Community Support Engineer | Sophos Support

    Sophos Support VideosKnowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
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