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Sophos Firewall: Configure web exceptions for Office 365 KB-00003817318 may 2021

Marte Cooksey
- Feedback
- Completed (Content Update) on 6 Jan 2022
- Sophos (XG) Firewall
- 3 Comments
Environment: Windows 11, XG115, non domain network I followed the instructions in this KB explicitly but was still unable to install Office/Microsoft 365. Couldn't download required file. There is a vague note in the KB- The exception created...
- 14 Dec 2021 5:29 AM
Sophos Firewall: Configure Syslog over VPN KB-000035820

Sophos User5374
- Feedback
- Completed (Content Update) on 14 Dec 2021
- Central Endpoint & Intercept X
- 2 Comments
I found something wrong. Please review this. KB-000035820 must describe how to send syslog over vpn from Branch office to Head office . But this actually deccribes a guide to opposite. "The configuration above sends Syslog traffic from Head Office...
- 11 Dec 2021 2:30 AM
The menu is not updated

ited tllf
- Feedback
- Complete on 6 Jan 2022
- Sophos (XG) Firewall
- 4 Comments
i am new in sophos firewall. My Vendor give me the page for setting up but which is not updated. I can't find the correspondse page
- 7 Dec 2021 12:13 AM
missing exception

Igino Leporati
- Feedback
- Completed (Content Update) on 7 Dec 2021
- Sophos (XG) Firewall
- 3 Comments
hi to complete WAF about exchange 2016/2019 https://msrc.microsoft.com/update-guide/vulnerability/CVE-2021-1730 following this guide https://support.sophos.com/support/s/article/KB-000040209?language=en_US it miss about download.mydomain.com...
- 6 Dec 2021 3:37 PM
Which permission level can retrieve Recovery Key for Windows BitLocker

Werner Yue
- Feedback
- Completed (Content Update) on 6 Dec 2021
- Central Endpoint & Intercept X
- 1 Comment
Hi support, We are the breach office's IT, the main office IT provided us the read only access to their Sophos. Today a user in breach office got bitlocker recovery key request, however I could not load the result in Sophos portal, and no option available...
- 6 Dec 2021 4:42 AM
Add date in product release notes and create an interactive release calendar

LHerzog
- Feedback
- Completed (Content Update) on 6 Jan 2022
- Central Endpoint & Intercept X
- 4 Comments
See https://community.sophos.com/intercept-x-endpoint/f/discussions/131382/sophos-cloud-sophos-has-released-a-product-update---add-information please add the release date somewhere in the release notes here https://docs.sophos.com/releasenotes/index...
- 24 Nov 2021 2:38 PM
Manually Applying Firmware Updates - Upload and boot: definition is incorrect or misleading

Philip Gardner
- Feedback
- Complete on 24 Nov 2021
- Sophos (XG) Firewall
- 1 Comment
Main Page URL: https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/FirmwareMoveToDifferentVersion.html Under section ' Upload and move to a compatible version ' #3, section that reads Upload and...
- 16 Nov 2021 8:57 PM
KB-000038424 - Clarify feature for Servers and Mac.

StevenSultana
- Feedback
- Completed (Minor Issue) on 11 Mar 2022
- Central Endpoint & Intercept X
- 1 Comment
Hi, The section "Allow computers to isolate themselves on red health" says: "Note: This is available for all customers with a Sophos Endpoint Protection license and is not available for Server Protection." The section "Configuring isolation exclusions...
- 21 Oct 2021 11:39 AM
Sophos Firewall: Establish a Site-to-Site IPsec VPN connection using digital certificates > Downloading Certificates Has Changed

Tim007
- Feedback
- Completed (Content Update) on 22 Oct 2021
- Central Endpoint & Intercept X
- 3 Comments
When downloading certificates, it appears I now get a .crt file rather than a tar.gz file.
- 20 Oct 2021 7:58 PM
KB-000035040 Sophos Central Endpoint: How to install on a gold image to avoid duplicate identities

Hein Zwaan van der
- Feedback
- Completed (Minor Issue) on 11 Mar 2022
- Central Endpoint & Intercept X
- 2 Comments
https://support.sophos.com/support/s/article/KB-000035040?language=en_US In the script (SophosGoldImagePrep.txt) that you can download, tamper protection is turned on again in the last step. This is not mentioned in the manual steps.
- 19 Oct 2021 10:55 AM