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The articles contains some incorrect information
Administrator User715
Feedback
Under Review on
30 Jun 2022
UTM
2 Comments
Please recheck the "Client configuration" paragraph and the "Static Route" as well
30 Jun 2022 2:44 PM
Provide PDF-based documentation online
Jim Teel
Feedback
Coming Soon on
29 Jun 2022
Central Endpoint & Intercept X
0 Comments
Your online documentation site is so cross-linked within individual sections that the entire site is rendered useless.
29 Jun 2022 12:22 PM
Golden Image Sophos Reset Instructions for Linux
Sophos User6372
Feedback
Under Review on
24 Jun 2022
Central Endpoint & Intercept X
1 Comment
You've provided the instructions to reset Sophos for golden images for windows on the new Sophos-spl agent, but not for Linux. We need instructions to prepare images for Linux. The legacy sav-protect agent has instructions to do this.
24 Jun 2022 7:52 PM
Sophos Maintenance notice - day/date invalid
Stacy Trippe
Feedback
Completed (Content Update) on
27 Jun 2022
Central Endpoint & Intercept X
2 Comments
Note - your recent Advisory for Sophos Central maintenance gives an incorrect day/date for the maintenance -- Saturday, July 5th, 2022. This is not correct -- please correct. KB-000040083
24 Jun 2022 4:34 PM
your device encryption documents do not say that Sophos Support Disk Encryption
MattBowles
Feedback
Under Review on
20 Jun 2022
Central Endpoint & Intercept X
1 Comment
https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/Encryption/DeviceEncryptionAdministratorGuide/ManageBitLocker/SystemCompatibility/index.html please update that to either explicitly state Win 11 support yes or no.
20 Jun 2022 4:28 PM
What really is an "Address Group"? A fuzzy, nebulous, and imprecise term to start with and then in the context of inbound email filtering on the way to our internal mail server(s) leave me hanging.
AndyKonecny
Feedback
Under Review on
15 Jun 2022
Sophos Email
3 Comments
I am guessing that this is where we define the inbound domain(s) for the mail filtering, but 28 years of dealing with connecting email systems to the internet doesn't help make this clear and am left hoping my guess is correct as I work through configuring...
15 Jun 2022 9:47 PM
Return KB 000037006
Carlos Roberto da Silva
Feedback
Not Planned on
14 Jun 2022
Sophos (XG) Firewall
0 Comments
Hi, please I need access the KB https://support.sophos.com/support/s/article/KB-000037006?language=en_US to solve problems about security heartbeat certificate.
14 Jun 2022 5:00 PM
Outlook Plugin Instructions Outdated
Tyler White
Feedback
Completed (Content Update) on
14 Jun 2022
Phish Threat
2 Comments
The Microsoft 365 admin center no longer has a "Services & Add-ins" section. Now, you go to "Integrated Apps" to upload the manifest XML file. I have not checked if there are any other changes. This is referring to: Phish Threat: Deploy the Outlook plugin...
13 Jun 2022 1:46 PM
quarantine sort and search
Michael Cassman
Feedback
Complete on
13 Jun 2022
Sophos Email
0 Comments
The quarantine cannot be sorted or search. This is nowhere near as good as the Reflexion product you are trying to purge.
12 Jun 2022 3:59 PM
command needs a space in section Get a certificate using SSL
MattyG
Feedback
Completed (Minor Issue) on
27 Jun 2022
Central Endpoint & Intercept X
2 Comments
the command in the section "Get a certificate using SSL" needs a space between openssl and req. existing: opensslreq -newkey rsa:4096 -sha512 -nodes -keyout ztna.key -new -out ztna.csr -config mytemplate.txt with space: openssl req -newkey rsa:4096...
10 Jun 2022 6:20 AM
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