• Easy switch between languages

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    • Central Endpoint & Intercept X
    • 2 Comments
    Easy switch between languages without leaving the page, maybe include a button to choose the language.
    • 8 Apr 2021 10:39 PM
  • Higher res graphic

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    • Central Endpoint & Intercept X
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    I'd like it if the graphic found here: https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/ThreatAnalysisDetails.html was available at a higher res. Maybe a link that said "Click here for a larger version." It would be easier...
    • 30 Mar 2021 8:51 PM
  • Sophos Doc needs to be made clearer

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    • Central Endpoint & Intercept X
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    https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/DomainsPorts.html The above URL lists the Domains and Ports required for customer to enter to ensure smooth comms to Sophos etc. In one part of the section it lists: ...
    • 11 Mar 2021 12:25 PM
  • KB-000036032 Sophos Firewall: Obtain a DHCP lease - request change of Topic

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    • XG Firewall
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    this is about https://support.sophos.com/support/s/article/KB-000036032?language=en_US&c__displayLanguage=en_US We were having a hard time with this issue described there. And I think the Topic of that KB is misleading because it describes general...
    • 30 Jul 2021 8:02 AM
  • How to drop-packet-capture for MAC address

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    • XG Firewall
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    in https://support.sophos.com/support/s/article/KB-000036858?language=en_US please add examples about how to filter for events belonging to specific MAC address with drop-packet-capture command. This is some times used by support but I cannot find...
    • 28 Jul 2021 11:49 AM
  • How to uninstall Trial Version from windows server 2016

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    • Central Endpoint & Intercept X
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    Hi, I am trying a trial version install to check the performance on the server, but I am not interested in it, want to install it from the server. I am not able to uninstall it.plz, help me out. help me at anand.tripathi@bookswagon.com Thanks in...
    • 26 Jul 2021 5:18 AM
  • Bookmarks - Documentation Needs examples

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    • XG Firewall
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    When setting up an SMB bookmark, there are examples on a couple of the entries, but the most important ones are left with no example. Type - has an example for each option, depending on what you select URL - has an example of using a LAN address...
    • 26 Mar 2021 8:23 PM
  • Sophos Central Email Documentation Correction

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    https://docs.sophos.com/central/Customer/help/en-us/central/Customer/tasks/domainownership365.html In the above link, in step 1 , instead of writing "Sign in to Sophos Central Email " it writes " Sign in to Sophos Central Wireless "
    • 23 Mar 2021 10:57 AM
  • PE files are quarantined and can be restored - only up to 50MB

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    • Central Endpoint & Intercept X
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    https://docs.sophos.com/central/Customer/help/en-us/central/Customer/concepts/ConfigureMalwareProtection.html The above link states: We always clean up PE (Portable Executable) files like applications, libraries, and system files, even if you...
    • 12 Jul 2021 5:30 PM
  • Product link documentation is down

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    • Central Endpoint & Intercept X
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    Link is not accessible.
    • 18 Mar 2021 6:24 PM