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  • link to download Flashing tool doesn't work

    Maytee Rattanawattanaprakit
    • Feedback
    • Completed (Minor Issue) on
    • Sophos Wireless
    • 1 Comment
    https://support.sophos.com/support/s/article/KB-000039314?language=en_US link to download Flashing tool doesn't work

  • Outdated article

    William Pote
    • Feedback
    • Complete on
    • Sophos Email
    • 3 Comments
    Hi I was reviewing this article to setup Azure AD sync for email gateway and it's requesting Azure ActiveDirectory API which is deprecating soon and won't allow new setup. If we need to choose a different API permission please advise and update the...

  • Sophos Firewall: Create and download a packet capture

    David Sain
    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 2 Comments
    https://support.sophos.com/support/s/article/KB-000037007?language=en_US Where we are instructed to type: tcpdump filedump 'host x.x.x.x -s0 an error is produced. tcpdump: can't parse filter expression: syntax error What I did was to type...

  • KB-000042627 Sophos Central: Password complexity requirements: Missing criteria?

    Florian SM
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 4 Comments
    In KB-000042627 there are multiple criteria for the Sophos Central password complexity rules. Something must be missing. Recently a password manager created a random password like: Something123%Something john SomethingSomething All complexity rules...

  • The link of "Sophos Endpoint Self Help: Services" is incorrect

    Tomoyuki Horita
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 1 Comment
    https://support.sophos.com/support/s/article/KB-000036448 The link for the English version is "https://support.sophos.com/support/s/article/KB-000038654" But, the link for the Japanese version is "https://support.sophos.com/support/s/article/KB-000036446...

  • Threat Searches were deprecated, but remain documented

    Robert Collins1
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 3 Comments
    See title.

  • KB-000035765 system diagnostics subsystems CSC debug on - Unknown Parameter 'on'

    LHerzog
    • Feedback
    • Completed (Content Update) on
    • Sophos (XG) Firewall
    • 1 Comment
    https://support.sophos.com/support/s/article/KB-000035765?language=en_US you write: Log in to the SF CLI console (Telnet or SSH). Choose option 4. Device Console and press enter. Execute the following command to enable debug mode for the WebProxy...

  • KB-000034242 is old and doesn't address 60022 and 60023

    BAlfson
    • Feedback
    • Completed (Minor Issue) on
    • UTM
    • 3 Comments
    KB-000034242 is old and doesn't address 60022 and 60023 Cheers - Bob PS There's no choice for UTM in the Products list on the feedback form. Robert H. Alfson , Sophos Certified Architect - UTM Sophos Certified Engineer - XG Internet & Network Security...

  • Then, end-users scan tokens and obtain passcodes using Sophos Authenticator or any third-party authenticator.

    djb-sophos
    • Feedback
    • Complete on
    • Sophos (XG) Firewall
    • 1 Comment
    Seems to only work with the Sophos Authenticator. Google Authenticator and DUO do not recognize the QR code https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationConfigureTwoFactorAuthentication...

  • KB-000039394: The English and Japanese versions have different titles.

    大輔 前田
    • Feedback
    • Completed (Minor Issue) on
    • Central Endpoint & Intercept X
    • 2 Comments
    https://support.sophos.com/support/s/article/KB-00003916 Title of the English version: Sophos Protection for Linux - MTR for Linux : Gathering logs and setting log levels Title of the Japanese version: Sophos MTR for Linux : ログの収集とログレベルの設定 The product...
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