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Sophos Endpoint issue on Windows 10 1903+


I wondered if anyone else has had this issue.

On a clean build of Windows 10 1903/1909 Education/Enterprise/Professional with no GPOs applied, once Sophos Endpoint is installed the user receives multiple messages saying an app has been reset to defaults.

I've attached a screen shot of the error messages. They only appear once a user logs onto a machine.

I've downloaded the latest Sophos Endpoint Setup file from Cloud.Sophos and Windows 10 x64 1909 has been installed from the latest ISO downloaded from the Microsoft Volume Licensing website.


Windows does not have this error until Sophos is installed. It also works fine on Windows 10 1803.



Matt Courtman

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  • Hi Jasmin,


    We uploaded 3GB+ of files this afternoon via FTP as instructed by Sophos.





  • Hi  

    Our Support engineer work with Jem Finch on the issue and they found that it is specifically happening with the ISO provided to your organization by Microsoft as it is not only happening with Sophos, it is happening with other Softwares as well and also we are not seeing any issue with our deployed education edition downloaded from Microsoft Visual Studio.