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Sophos Endpoint Software Sophos can't detect kNAEedoP file

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Sophos can't detect kNAEedoP file

Hassan Amiri over 6 years ago

I'm facing with an issue which some PCs contain kNAEedoP file, which is an executable file, but Sophos Can't Detect it and delete it.

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0 Gowtham Mani over 6 years ago

Hi Hassan Amiri,

The quickest and most efficient method of submitting samples for analysis is to use the online submission form from the Technical Support contact page. Please refer How to submit samples of suspicious files to Sophos to submit the suspicious file and PM the submission email ID so that I can follow it up from my end.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Gowtham Mani over 6 years ago

Hi Hassan Amiri,

The quickest and most efficient method of submitting samples for analysis is to use the online submission form from the Technical Support contact page. Please refer How to submit samples of suspicious files to Sophos to submit the suspicious file and PM the submission email ID so that I can follow it up from my end.

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

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