In order to help customers make the best decisions about security, Sophos provides a service to check files that may contain malware.
There are several reasons why a sample should be submitted to Sophos. Use instructions on this page in the following situations:
Submit theses suspicious files to Sophos by using the online submission form (recommended) or by sending an email.
The following sections are covered:
The quickest and most efficient method of submitting samples for analysis is to use the online submission form from the Technical Support contact page.
This form enables you to give Sophos all relevant information on your sample. This will help us to analyze it with maximum speed and efficiency.
Submit the sample via email if unable to send it through website. If possible, construct the email as outlined below using the English language.
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