Uninstalling Sophos Central Endpoint - The Removal Failed

Question

I'm currently unable to uninstall the Sophos Central Endpoint from one of our devices. 
 MacOS 10.12.16 Macbook Air 2015 
 Sophos Central Endpoint version 9.6.3 
 When I run the Remove Sophos Endpoint app I get this error after I enter the tamper protection password and admin password: 
 
 I tried uninstalling via the terminal following the steps in this guide: https://community.sophos.com/kb/en-us/14179

This is the command I ran and its output: 
 Justins-MacBook-Air:~ admin$ cd /Library/Application\ Support/Sophos/saas/Installer.app/Contents/MacOS/tools 
 Justins-MacBook-Air:tools admin$ ls 
 InstallationDeployer 
 Justins-MacBook-Air:tools admin$ pwd 
 /Library/Application Support/Sophos/saas/Installer.app/Contents/MacOS/tools 
 Justins-MacBook-Air:tools admin$ sudo ./InstallationDeployer --remove --tamper_password 186909911335 
 Password: 
 sudo: ./InstallationDeployer: command not found

I've tried both the application uninstall and command line version with tamper protection enabled and disabled, same results.

Aditya Patel · Accepted Answer

Hi Brentking, 
 Apologies for inconvenience caused, 
 Workaround: you can completely remove the Sophos Anti-Virus software from a Mac endpoint by removing the following files and directories. Obviously it will require admin / sudo permissions, and obviously, you should be quite careful as to not remove other things. Here is the list: 
 
 /Library/Sophos Anti-Virus/ 
 /Library/Application Support/Sophos/ 
 /Library/Preferences/com.sophos.* 
 /Library/LaunchDaemons/com.sophos.* 
 /Library/LaunchAgents/com.sophos.* 
 /Library/Extensions/Sophos* 
 /Library/Caches/com.sophos.* 
 
 Reboot afterward, to ensure all of the existing processes and kernel extensions are gone from memory.