• Advisory: Sophos Email Appliance - Sophos Email Appliance failing Sandstorm Network Test

    Update - 1/27/2021 This issue has now been resolved. Overview Sophos Email Appliance is failing the network connectivity test for sandstorm Impact New devices can't complete the device configuration wizard, due to the failed test. Current status DE...
    • 22 Jan 2021
  • Advisory: Sophos Email Appliance - Support submissions from Appliances do not create Support cases

    Hi Community,  It appears that users submitting Support requests via appliances do not get a case created at the moment. The email route works if used outside of the appliance but not from the Email or Web Appliance.  We are investigating t...
    • 7 Dec 2020
  • Changes to appliance service IP addresses

    Note: Initially published August 13, 2020. Updated on January 8th, 2021

    To improve the resiliency of the services that support Sophos Web and Email appliances, we are making some network infrastructure changes at our data centers. This requires IP address changes for services used by appliances. These changes are planned for January 23rd, 2021 starting at 1100 EST / 1600 UTC

    For most customers this should not be an issue…

    • 13 Aug 2020
  • Sophos Email Appliance version 4.5.3.1 released

    Hi everyone,

    Sophos Email Appliance version 4.5.3.1 has been released. 

    Limited release

    Version 4.5.3.1 was released to an initial group of customers on July 22, 2020. This release will be made available to all customers over the next few weeks. If you would like to get early access to new features, please contact Sophos Support.

    July 22, 2020

    This release resolves several issues. The appliance will not restart after…

    • 22 Jul 2020
  • Sophos Email Appliance version 4.5.3.0 released

    Hi everyone,

    Sophos Email Appliance version 4.5.3.0 has been released. This version resolves many issues of the previous version.

    Limited release

    Version 4.5.3.0 was released to an initial group of customers on 10 January 2020. This release will be made available to all customers over the next few weeks. If you would like to get early access to new features, please contact Sophos Support.

    January 10, 2020

    This release…

    • 13 Jan 2020
  • Sophos Email Appliance version 4.5.2.2 released

    Hi everyone,

    Sophos Email Appliance version 4.5.2.2 has been released. This version resolves an issue with appliances not connecting to sandbox.sophos.com. 

    Limited release

    Version 4.5.2.2 was released to an initial group of customers on 11 December, 2019. This release will be made available to all customers over the next few weeks. If you would like to get early access to new features, please contact Sophos Support.

    • 18 Dec 2019
  • DMARC now available on the Sophos Email Appliance 4.3.0

    News: Version update

     

    Overview

    Email address forgery, better known as spoofing, is one of the most common tactics in spam and phishing emails today, and a common challenge for organisations of all sizes. We are happy to announce that the Sophos Email Appliance version 4.3.0 now includes Domain-based Messaging and Reporting Compliance (DMARC) to help block this fraudulent email activity.

    In order to reduce spoofing and…

    • 12 Feb 2018
  • Release of Sophos Email Appliance 4.2.2 has begun

    News:

    • Version update

     

    Overview of Sophos Email Appliance 4.2.2 release:

    The rollout of the Sophos Email Appliance version 4.2.2 has started, this marks first phase in our goal of a single anti-spam engine for all Sophos email solutions. Sophos Email Appliance version 4.2.2 incorporates the latest Sophos Anti-Spam engine as well as improvements to Sophos Delay Queue scanning to improve protection against snowshoe spam…

    • 17 Oct 2017
  • Sophos Email Appliance 4.2 staged release begins: New anti-spam engine

    Today we begin the release of Sophos Email Appliance 4.2 for all customers, the first phase in our goal of a single anti-spam engine for all Sophos email solutions. This is a staged release that will be automatically applied over approximately the next 4-6 weeks. 

     

    News:

    • Version update

     

    Remarks

    • Updates will be automatically applied to both virtual and physical hardware appliances
    • The release will be staged with the…
    • 16 Jan 2017
  • Sophos Email Appliance 4.2 coming soon: New anti-spam engine

    We’re pleased to announce that all Sophos Email Appliance customers will soon benefit from the latest generation of the Sophos anti-spam engine (SASI 3.0). Launched with release 4.2 of Sophos Email Appliance in January 2017, it marks the first phase in our goal of a single anti-spam engine for all Sophos email solutions.

     

    How you’ll benefit?

    The benefit comes from the single anti-spam engine for all email…

    • 21 Dec 2016