I've updated my Mac and cannot 'contact primary server'. Using Home app 9.6.6. with OS X Yosemite 10.10.5
How do I rectify this issue?
This thread was automatically locked due to age.
I've updated my Mac and cannot 'contact primary server'. Using Home app 9.6.6. with OS X Yosemite 10.10.5
How do I rectify this issue?
Hi Jan,
Can you try removing the existing client (Uninstaller should be present in your mac) and then reinstall with the latest setup.
If you still face the issue please contact our support (You can contact the support from your Sophos Home Dashboard).
Regards,
Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Hi Jan,
Can you try removing the existing client (Uninstaller should be present in your mac) and then reinstall with the latest setup.
If you still face the issue please contact our support (You can contact the support from your Sophos Home Dashboard).
Regards,
Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.