Discussions Mac and cannot 'contact primary server'. Using Home app 9.6.6. with OS X Yosemite 10.10.5

Community Chat requires membership for participation - click to join

Thread Info

State Suggested Answer
Locked Locked
Replies 1 reply
Answers 1 answer
Subscribers 20 subscribers
Views 3065 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Mac and cannot 'contact primary server'. Using Home app 9.6.6. with OS X Yosemite 10.10.5

Jan Hargreaves over 6 years ago

I've updated my Mac and cannot 'contact primary server'. Using Home app 9.6.6. with OS X Yosemite 10.10.5

How do I rectify this issue?

This thread was automatically locked due to age.

0 Gowtham Mani over 6 years ago

Hi Jan,

Can you try removing the existing client (Uninstaller should be present in your mac) and then reinstall with the latest setup.

If you still face the issue please contact our support (You can contact the support from your Sophos Home Dashboard).

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel