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How setup UTM 9 with SlingStudio

FrancisRusso

How does you configure Sophos UTM 9 to working with SlingStudio device? (https://www.myslingstudio.com/). I tried open all ports to it (outbound and inbound). (I assigned IP address to SlingStudio. ) It wont acknowable when do upload test. I was any you have a problem or solved it, I would like to know. Thank you.

 

Francis



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  • Do you have web filtering or application control enabled? Try disabling while setting up to see if we can isolate the problem. 

    Thanks,
    Karlos

    Karlos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.
  • in reply to Karlos

    I put SlingStudio's IP address in Application Control Skiplist to pass by. It should not block.

     

    Francis

  • in reply to FrancisRusso

    Let me show what I setup firewall with slingStudio. No block ports or web control.

    SlingStudio used DHCP, (there is no manual IP address option) I assigned it to 172.16.0.94 and MAC address and named it as "SlingStudio"

     

    SlingStudio-> 172.16.0.94 -> MAC addresses in Network Definition

    Network Protection -> Firewall -> SlingStudio -> Any -> Any             (I set all ports open for SlingStudio outbound.)

    Web Protection -> Application Control -> Advanced -> Skip Hosts/Nets -> SlingStudio     (No Web Control)

     

    I can access any web sites via SlingStudio via iPad. SlingStudio act as "bridge" to iPad.

     

    But I cant get "upload test" work. It failed to pass test.

     

    I logging it and I notice I have lot of error messages repeatly: "12:00:00    Default DROP     UDP    172.16.0.94:50015 -> 172.16.0.1:47600"   What is heck is port 47600? and why SlingStudio calling to our Sophos firewall server?

     

    Francis

  • in reply to FrancisRusso

    Hi Francis,

    Thanks for sharing that. Could you also create a FW rule in the opposite direction for SlingStudio (inbound: Any -> Any -> SlingStudio) and test?

    Thanks,
    Karlos

    Karlos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.
  • in reply to FrancisRusso

    Never mind. I found a problem. Above I setup is correct. However I found some inbounds need to setup. I have to add interface address and DNAT to SlingStudio. (It treat as "server" with any ports.) Now it working. Ignored upload test. But you will able to go live in facebook and youtube. It have been solved. Thank you for myself to solved it.

     

    Francis

  • in reply to FrancisRusso

    Glad issue is resolved and thanks for sharing solution!

    Cheers,

    Karlos

    Karlos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.
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