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How setup UTM 9 with SlingStudio

FrancisRusso

How does you configure Sophos UTM 9 to working with SlingStudio device? (https://www.myslingstudio.com/). I tried open all ports to it (outbound and inbound). (I assigned IP address to SlingStudio. ) It wont acknowable when do upload test. I was any you have a problem or solved it, I would like to know. Thank you.

 

Francis



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  • Do you have web filtering or application control enabled? Try disabling while setting up to see if we can isolate the problem. 

    Thanks,
    Karlos

    Karlos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.
  • in reply to Karlos

    I put SlingStudio's IP address in Application Control Skiplist to pass by. It should not block.

     

    Francis

  • in reply to FrancisRusso

    Let me show what I setup firewall with slingStudio. No block ports or web control.

    SlingStudio used DHCP, (there is no manual IP address option) I assigned it to 172.16.0.94 and MAC address and named it as "SlingStudio"

     

    SlingStudio-> 172.16.0.94 -> MAC addresses in Network Definition

    Network Protection -> Firewall -> SlingStudio -> Any -> Any             (I set all ports open for SlingStudio outbound.)

    Web Protection -> Application Control -> Advanced -> Skip Hosts/Nets -> SlingStudio     (No Web Control)

     

    I can access any web sites via SlingStudio via iPad. SlingStudio act as "bridge" to iPad.

     

    But I cant get "upload test" work. It failed to pass test.

     

    I logging it and I notice I have lot of error messages repeatly: "12:00:00    Default DROP     UDP    172.16.0.94:50015 -> 172.16.0.1:47600"   What is heck is port 47600? and why SlingStudio calling to our Sophos firewall server?

     

    Francis

  • in reply to FrancisRusso

    Hi Francis,

    Thanks for sharing that. Could you also create a FW rule in the opposite direction for SlingStudio (inbound: Any -> Any -> SlingStudio) and test?

    Thanks,
    Karlos

    Karlos
    Community Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.
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