Dear Sir or Madam,
i want to register 2 new Sophos XGS Firewalls for Customers.
I can´t create any new Sophos ID Login.
Here i became the following error:
The page cannot be displayed because an internal server error has occurred.
Can anyone tell me if there is a Problem for registration new Accounts ?
Thank you.
best regads.
Jochen
Hi Jochen Barg1 ,
Thank you for reaching out to the Sophos Community forum.
Creating new SophosID accounts directly from id.sophos.com is currently disabled. Creating users and administrators via Sophos portals or applications will allow SophosID to be created.
You can find more information about the temporary disablement of the SophosID account creation in the following advisory.
Advisory: Central MFA via SMS and new SophosID account creation via Sophos.com is currently disabled
Hi Jochen Barg1 ,
You will need to create a User (Self Service Portal) or Administrator from any Sophos Central Admin Portal, this will create the Sophos ID.
If you are a Sophos Partner, I'd suggest creating a new customer account within Sophos Central Partner, followed by a Super Admin/Admin on the new account.
Hi Jochen Barg1 ,
You will need to create a User (Self Service Portal) or Administrator from any Sophos Central Admin Portal, this will create the Sophos ID.
If you are a Sophos Partner, I'd suggest creating a new customer account within Sophos Central Partner, followed by a Super Admin/Admin on the new account.
